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“Worst service ever!!!”
Review of Klumba

Klumba
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Klumba
Ranked #38 of 81 Hotels in Odessa
1 review
“Worst service ever!!!”
Reviewed August 21, 2012

We stayed at klumba hotel for a week during the summer. when we came to pay the bill there were hitting costs!!! They added a lot of strange things to our bill that were not explained to us bforehand. the total bill was 20% more expensive!!! When we demanded an explanation, suddenly the staff forgot all their English and we had no choice than to pay because we would miss our flight.

Be aware of them, We ended up paying a lot more that we needed :(
We were very sorry and will not come back again!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Missfimoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 reviews from our community

Traveler rating
    7
    6
    0
    3
    1
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Level 2 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 8, 2012

The Hotel is located perfectly for anyone who goes to synagogue. It's quite new so cleanliness is is not an issue. It may have been a little noisy for a few hours (one night out of four) but ill return to the same hotel on my next business trip to Odessa which will prob be in the next few weeks

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daniell0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint germain des pres
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 12, 2012

What a great memory from a good experience in this kind of hotel, not to close but not to far from the city center . The staff is kind and helpful, the rooms are clean and everything was in order...moreover, the contact was very well, and I had no problems at all at coming from the airport to the hotel . Yes, if I had the possibility tocome back here, I'll do !

Stayed August 2011, traveled solo
Helpful?
1 Thank Jose P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chisinau, Moldova
Level 5 Contributor
64 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed November 16, 2011

We've chosen the hotel for 1-night stay as we needed to sleep before a flight. Location is good, but that's the only plus of this hotel.

First of all, there is no parking in the hotel (though we've called a week ago and free parking was promised). You can leave your car outside the hotel (on the street) or use paid parking, that is nearby.

Sleep quality is terrible. You can hear everything that happens in the hotel and on the street. If you are on the ground floor, you hear every step of people, who are on the first floor and above. So if you need a hotel to stay a night, that is not your choice.

I cannot say the room was clean. We needed to call the housekeeper upon arrival to make our bed. Though everything resolved very quickly, they don't even prepare rooms to your arrival.

You can order food, but it is very expensive.

Wi-fi internet is free. There are several supermarkets nearby, and some restaurants. You can make a cup of tea using the kettle in the room. But the hotel is overpriced. About $53 per night when you cannot sleep, that's too expensive, even for Odessa.

Room Tip: Room 1 is horrible, have no idea about the others
See more room tips
  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Lempert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Klumba

Property: Klumba
Address: Osypova vul. 5, Odessa 65012, Ukraine
Location: Ukraine > Odessa Oblast > Odessa
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #38 of 81 Hotels in Odessa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Klumba 3*
Number of rooms: 8
Official Description (provided by the hotel):
Mini-hotel " Klumba" is built in 2009 year and consists of 8 beautiful apartments. Every room is equipped all necessary for a comfort rest in Odessa, like a kitchen-studio, comfortable balcony, condition, TV, electronic safe, mini-bar, telephone, Internet (WI-FI), bathroom with all necessary accessories. ... more   less 
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