We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Palacio de Dona Leonor
Ranked #31 of 82 Hotels in Antigua
Newbury Park, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent!”
Reviewed April 18, 2014

We stayed in this hotel for two nights at the beginning of April /14. Everything was perfect. Really great customer service. The rooms are so nice!!! The whole hotel is so nice. I really liked that is just few steps away from the parque central of Antigua and everything else is so close. I went with my wife and two kids (12 and 10). I score a lot of points with my wife for selecting this hotel. We really enjoyed staying in this hotel. I will definitely come back to Antigua some day and for sure want to stay at Palacio de Doña Leonor again.

Room Tip: We stayed on the first floor and it was great!!
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jose A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review, April 20, 2014
Dear Guest: We are very glad to be your Hotel option for your stay in your visit to Antigua, Guatemala, and we appreciate your comments.

Best Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

163 reviews from our community

Traveler rating
    123
    27
    8
    3
    2
See reviews for
39
62
11
8
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 12, 2014

Lovely Hacienda style Hotel! Pretty, pretty, pretty! Built around a courtyard with fountain/greenery: not many rooms. Very nice. The bar room is WOW, knockout. Yelow and lovely. I want it!! Built for someone's daughter. Hope she appreciated it! No pool: who cares! Lovely staff: very helpful/friendly. Even had umbrellas for the (heavy) rain. Really enjoyed staying here: worth every penny. Mind you, was with my (fun) family. Nice double room with en suite, both bath and seperate shower. Spotless and very modern. Had to ask for fan, as room rather stuffy ( no aircon). Turnback service, Towels and bedding changed everyday if needed. Breakfast really good, especially "eggs Benedict"! All Cousins loved it too. Only reason not 5 stars: no pool/hot-tub!!! Would recommend. Would definitely stay here again.

Room Tip: All rooms good
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank footdoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review, April 20, 2014
Dear Guest: We are very pleased that you enjoyed your stay in our Hotel, thank you very much for your comment.

We hope to see you again, in your next visit to Antigua.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Level Contributor
211 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed April 2, 2014

We were very happy with our stay at Palacio de Dona Leonor. The location couldn't be more perfect, as it's literally a few steps from the main square and the cathedral. The courtyard in the centre of this hotel is lovely and green, with a few tables off to one side for dinner and breakfast. Meals were delicious, by the way, with excellent choices for breakfast. We had dinner there twice, and the third night had dinner at Tartines, a terrific French restaurant right across the street.

We stayed in two different rooms - one for the first two nights of our trip to Guatemala and a different one on the last night of our trip. The first weekend overlapped a Saturday night, and I did find the street noise a little loud. On our return (also a Saturday night), we requested a quiet room, and didn't hear a sound from the street. Both rooms were very clean and well-appointed.

One note on the service - a previous reviewer commented on the fact that not everyone spoke English. I actually thought the service was excellent. Most of the front desk staff spoke at least some English and were more than happy to help. While not all wait-staff in the restaurant spoke English, I know that when I'm in a foreign country the onus lies on me to be understood. A little Spanish-English phrasebook went a long way in helping bridge the gap!

Room Tip: Some rooms get more street noise than others. If you ask the front desk for a quieter room, they are...
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bakery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review, April 20, 2014
Dear Guest: We really appreciate your comments about our Hotel, we are proud that you choose stay with us during your visit to Antigua, Guatemala.

Please feel free to contact us again, in your next trip to Guatemala.

Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 17, 2014 via mobile

After our 45 minute ride from the Guatemala City airport we arrived at Dona Leonard and were amazed at the beautiful garden and terrace area. The staff were extremely nice and helpful with everything from our bags to providing a charger for a phone that we had left back at home. The breakfast was fresh and delicious. I recommend the ham and gruyere cheese omelet or the chocolate chip pancakes. The rooms were a good size and very affordable. We stayed in the Don Francisco suite and it was a great surprise. The room was big and the bathroom was spacious with a huge tub and even a steam option to turn it into a private sauna. Definitely a pleasant surprise and would love to come back!

Stayed February 2014, traveled with friends
Helpful?
2 Thank Plbflyatlantic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review, April 20, 2014
Dear Guest, thank you very much for your comments, we were glad that you stay with us in your recent visit to Antigua.

We hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
269 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed February 14, 2014

This is a beautiful hotel less than one block from the main square in Antigua which makes the location perfect. The property itself is a magnificently restored hacienda with a beautiful courtyard and luxurious individually designed and named rooms. The public areas are fabulous and enjoyable to look at and experience. We stayed here with a 20% discount since we also stayed at their sister property in Panajachel - the Hotel Atitlan. This is a great deal, however the lack of an included breakfast took away some of the advantages of the lower rate. This would be a perfect choice and recommendation if it wasn't for the service. Often, the hotel had a desk clerk who spoke absolutely no English and there was no one else available to speak with. This was a definite problem when we checked in. Although our reservation was for one specific room with a single large bed, we were given a different room with two smaller beds. The lack of English made it impossible to correct. We were also charged $30 more for our room than was shown in our reservation and again, without English I couldn't get it corrected. Interestingly, I wrote and email requesting an adjustment and have not received any reply to date (3 days). If you can speak a little Spanish, I would recommend this hotel as a luxury choice in beautiful Antigua.

Room Tip: The hotel's website has a description and photos of each room. Rooms on the main street are stil...
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RickyD23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review, April 20, 2014
Dear Guest, thank you very much for your comments, we are trying to solve your problem with the extra charge made to your credit card, but its so difficult when the credit cards do not issued in Guatemala.

However we will be following trough with our bank.

Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delavan Wisconsin
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed December 18, 2013 via mobile

At the end of a two week trip to visit Mayan sites in Mexico and Guatemala, we traveled to the beautiful colonial city of Antigua and splurged on this old gem well located near the heart of the city. We stepped in through the doors and found ourselves in a beautiful courtyard full of flowers and a great fountain. The reception staff speaks English and is helpful, providing information about the history of the building. We stayed in room VI called Paula on the second floor. The room is large and well appointed but is very dark and poorly lit by electricity. There is a small window high on the wall to the outside and two large windows to the veranda overlooking the courtyard. We had dinner in the courtyard around the garden. When the evening became chilly, we moved into the restaurant where the staff lit a fire for us in the fireplace. My wife ordered soup and they brought me a complimentary cup. I ordered a drink before dinner and they brought me a plate of cheese. It's that kind of place. We would stay here again.

Stayed December 2013, traveled as a couple
Helpful?
Thank marjude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review, February 12, 2014
Dear Guest, for us it was a pleasure serving you and we are happy to make your stay comfortable and satisfying.
 
will be pleased to have you as our distinguished guest next time.

Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
2 reviews
Reviewed December 9, 2013

Several time we stayed at Palacio de Doña Leonor and every one of them the staff meet our expectations. The property is beautiful with a very convenient location. The manager took great care that all service was delivered efficiently. And we really enjoyed the dinner as well, delicious food and prompt service. We strongly recommend you to try it.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DriveAdventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review, February 12, 2014
Dear Guest, thank you very much for your comments, because this is our best recomendations for all travelers that are looking for a very nice place to stay.

For Palacio de Doña Leonor, will be a pleasure to serve you in a near future.

Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Antigua hotels
0.0 mi away
D'Leyenda Hotel
D'Leyenda Hotel
#15 of 82 in Antigua
4.5 of 5 bubbles 423 reviews
0.2 mi away
El Convento Boutique Hotel
0.5 mi away
Hotel Cirilo
Hotel Cirilo
#8 of 82 in Antigua
5.0 of 5 bubbles 402 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Hotel la Catedral
Hotel la Catedral
#14 of 82 in Antigua
4.5 of 5 bubbles 256 reviews
0.3 mi away
Camino Real Antigua
Camino Real Antigua
#7 of 82 in Antigua
4.5 of 5 bubbles 696 reviews
0.3 mi away
Hotel Meson del Valle
Hotel Meson del Valle
#27 of 82 in Antigua
4.5 of 5 bubbles 184 reviews
Show Prices
Show Prices
Show Prices

Been to Palacio de Dona Leonor? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palacio de Dona Leonor

Property: Palacio de Dona Leonor
Address: 4a Calle Oriente Casa # 8, Antigua 03001, Guatemala
Phone Number:
Location: Guatemala > Sacatepequez Department > Antigua
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Romantic Hotel in Antigua
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Palacio de Dona Leonor 3.5*
Number of rooms: 12
Official Description (provided by the hotel):
Luxury boutique hotel in Antigua Guatemala. Experience the history of Antigua Guatemala in one place. Travel 500 years in the past and enjoy the decor and details of each room, which are named after the characters of the conquest of Guatemala. If you are looking for quality and excellent service, we recommend you this magical hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Orbitz, Travelocity, Hotels.com, TravelClick, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your Palacio de Dona Leonor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palacio De Dona Leonor Hotel Antigua

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing