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“In the Centre of town”
Review of El Carmen Hotel

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El Carmen Hotel
Ranked #31 of 75 Hotels in Antigua
Reviewed November 30, 2012

Right in the centre of town this hotel is ideally placed for all the sites in this beautiful city. Lovely central coutyard, the setting for a buffet breakfast. So if you want a lay-in choose a room on the 1st floor or above. The rooftop terrace has a good view of the volcanos and seating and two loungers, a peaceful retreat after sightseeing. Good overhead 'rainwater' shower with hot water. Room a little damp, this hotel allows pets and you could smell them in the room we took.

Room Tip: Off the central coutyard, ground floor if you want a lay-in
  • Stayed: November 2012, traveled solo
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Thank RobParker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 - 82 of 220 reviews

Reviewed September 7, 2012

loved this hotel which I spent a total of 3 nights in. the staff were helpful and the place is gorgeous. we had a gigantic room with a seating area, a big bathroom and dressing area! the roof terrace is gorgeous with a lovely view of volcano Agua and Antigua- great place to see the sunset and sunrise! The inside seating foyer area is sweet and well kept which nice flowers all around. Wifi works well!

  • Stayed: August 2012, traveled with friends
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1  Thank JHealy2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2012 via mobile

If you are a light sleeper don't stay there. Very noisy because poor sound proof. It's only a few blocks from the main square and there is an art market nearby.! There are many eating drinking places within walking distance.

  • Stayed: July 2012
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Thank Weishen83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2012

Stayed here as part of a group tour with G Adventures. I originally tried booking an extra night before the group tour, but only received an auto reply, never an answer to my question regarding an extra night. Bad customer service, but I am happy I stayed somewhere else that night, considering the standard of the hotel.

The first room we got (room 208 I believe) was horrible really warm/damp with mold everywhere: In the shower, on the mirror and even at the toilet seat. The rooms have no AC, no safe, and no fan unless you ask for it. After checking with the group leader we found out that not all rooms where as bad as ours, and got to move to room 203 (I believe), which was a lot better. Don't understand why they send peple to the horrible 208 room when they have a much nicer room available. Would not consider staying here again!

  • Stayed: July 2012, traveled as a couple
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2  Thank samo82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2012

Spent three nights here at the end of a tour from Cancun. The hotel is situated within a couple of hundred metres of the Central plaza, however there are lots of other hotels equally close to the centre of town.

Rooms are situated with the windows looking out onto a central courtyard, which is roofed. Apparently it was quite noisy when it rained before the roof was installed. The rooms were comfortable enough and the lack of air condiioning was not a problem. A portable fan was available although we did not use it.

the room however was quite musty, although I did not find this to be objectionable and I consider it to be not unusual in an old colonial building with character.

Two main issues were the intermittent hot water, which we never came to terms with and the noise from the courtyard when other guests chose to stay up late or when staff started making breakfast at 05.30.

The roof terrace was an excellent place to relax with great views.

The staff particularly those on reception were very polite and helpful.

Room Tip: Avoid the ground floor.
  • Stayed: February 2012, traveled as a couple
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1  Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2012

My wife and I took a short term mission trip to Guatemala. We stayed at El Carmen. The staff was very friendly and accommodating, particularly when my wife became ill. The room was comfortable. The hot water was a bit sporadic, but other than that - no complaints. The breakfasts were great!

If given the opportunity to return to Guatemala, we will gladly stay there again!

Room Tip: Our room was a suite - facing the courtyard it was in the back on the right. The added small room ac...
  • Stayed: February 2012, traveled on business
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1  Thank DaRev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2012

If I hadn't been staying as part of a group tour I would have moved out. Truly dismal. I think the rooms on the upper floors are better and have windows, but the ground floor rooms were noisy, old, worrying electrics, no privacy so the bathroom window opened onto the courtyard where breakfasts were served, damp, smelly, horrible and nylon sheets, eeughhh. A travelling companion had a ceiling leaking onto the adjacent bed and had to be moved to a marginally better room. It's only benefit - location, near everything you would want to visit. Thank goodness it was only for one night.

  • Stayed: December 2011, traveled with friends
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Thank anonKingston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Carmen Hotel

Address: 3a Avenida Norte 9, Antigua 03001, Guatemala
Location: Guatemala > Sacatepequez Department > Antigua
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 75 Hotels in Antigua
Price Range: $46 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Carmen Hotel 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Hotel El Carmen

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