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“loved it” 5 of 5 bubbles
Review of El Carmen Hotel

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El Carmen Hotel
Ranked #39 of 82 Hotels in Antigua
London, United Kingdom
Level Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“loved it”
5 of 5 bubbles Reviewed September 7, 2012

loved this hotel which I spent a total of 3 nights in. the staff were helpful and the place is gorgeous. we had a gigantic room with a seating area, a big bathroom and dressing area! the roof terrace is gorgeous with a lovely view of volcano Agua and Antigua- great place to see the sunset and sunrise! The inside seating foyer area is sweet and well kept which nice flowers all around. Wifi works well!

  • Stayed August 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JHealy2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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176 reviews from our community

Traveler rating
    56
    52
    36
    19
    13
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Warrnambool, Australia
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed August 8, 2012 via mobile

If you are a light sleeper don't stay there. Very noisy because poor sound proof. It's only a few blocks from the main square and there is an art market nearby.! There are many eating drinking places within walking distance.

  • Stayed July 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Weishen83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed August 1, 2012

Stayed here as part of a group tour with G Adventures. I originally tried booking an extra night before the group tour, but only received an auto reply, never an answer to my question regarding an extra night. Bad customer service, but I am happy I stayed somewhere else that night, considering the standard of the hotel.

The first room we got (room 208 I believe) was horrible really warm/damp with mold everywhere: In the shower, on the mirror and even at the toilet seat. The rooms have no AC, no safe, and no fan unless you ask for it. After checking with the group leader we found out that not all rooms where as bad as ours, and got to move to room 203 (I believe), which was a lot better. Don't understand why they send peple to the horrible 208 room when they have a much nicer room available. Would not consider staying here again!

  • Stayed July 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank samo82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Antigua hotels

Liverpool, United Kingdom
Level Contributor
76 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed February 24, 2012

Spent three nights here at the end of a tour from Cancun. The hotel is situated within a couple of hundred metres of the Central plaza, however there are lots of other hotels equally close to the centre of town.

Rooms are situated with the windows looking out onto a central courtyard, which is roofed. Apparently it was quite noisy when it rained before the roof was installed. The rooms were comfortable enough and the lack of air condiioning was not a problem. A portable fan was available although we did not use it.

the room however was quite musty, although I did not find this to be objectionable and I consider it to be not unusual in an old colonial building with character.

Two main issues were the intermittent hot water, which we never came to terms with and the noise from the courtyard when other guests chose to stay up late or when staff started making breakfast at 05.30.

The roof terrace was an excellent place to relax with great views.

The staff particularly those on reception were very polite and helpful.

Room Tip: Avoid the ground floor.
See more room tips
  • Stayed February 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phillipsburg, NJ
Level Contributor
68 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed February 18, 2012

My wife and I took a short term mission trip to Guatemala. We stayed at El Carmen. The staff was very friendly and accommodating, particularly when my wife became ill. The room was comfortable. The hot water was a bit sporadic, but other than that - no complaints. The breakfasts were great!

If given the opportunity to return to Guatemala, we will gladly stay there again!

Room Tip: Our room was a suite - facing the courtyard it was in the back on the right. The added small room ac...
See more room tips
  • Stayed February 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DaRev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston upon Thames
Level Contributor
109 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
2 of 5 bubbles Reviewed January 7, 2012

If I hadn't been staying as part of a group tour I would have moved out. Truly dismal. I think the rooms on the upper floors are better and have windows, but the ground floor rooms were noisy, old, worrying electrics, no privacy so the bathroom window opened onto the courtyard where breakfasts were served, damp, smelly, horrible and nylon sheets, eeughhh. A travelling companion had a ceiling leaking onto the adjacent bed and had to be moved to a marginally better room. It's only benefit - location, near everything you would want to visit. Thank goodness it was only for one night.

  • Stayed December 2011, traveled with friends
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank anonKingston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
central Wisconsin, USA
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed September 18, 2011

As a frequent traveler to Guatemala since 1991, I have stayed at the El Carmen Hotel many, many times. I like the location especially as I have slowed down a bit with age, and it is nice to be in such a convenient location. I love the rooftop and have often entertained friends where we've enjoyed the wonderful views, sat at a table with snacks and chilled wine and held fun conversations. The delicious buffet breakfast has often started my days and I enjoy the very friendly and helpful staff at this hotel ~ many who have become good friends. I've known the owners and they always welcome me and treat me like family. Yes, there can be some noise, but it is short lasted and doesn't bother very much. I sleep well, and I feel completely safe and should I want to read or rest in the sun, there's always that great rooftop! I will be there October 2011 and my favorite room is reserved for me!

  • Stayed October 2010, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tiguaguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Carmen Hotel

Property: El Carmen Hotel
Address: 3a Avenida Norte 9, Antigua 03001, Guatemala
Location: Guatemala > Sacatepequez Department > Antigua
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #39 of 82 Hotels in Antigua
Price Range (Based on Average Rates): $
Hotel Class:3 star — El Carmen Hotel 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Hotel El Carmen

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