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Soleil La Antigua
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All reviewstimeshare exchangesoccer fieldkiddie poolfree shuttleconference centerbeautiful groundsla antiguastayed here for a weektuk tukwalk into townliving roomfront desk staffshuttle servicebottled watervery nice hotelbreakfast buffetfull kitchen
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Reviewed November 29, 2011

We stayed at the hotel for a week in late September and enjoyed our stay. A few comments:
1. It is not far at all to the city center. Maybe a 10 - 15 minute walk and they have a free shuttle. The tuk tuk is about $3 - $4 (american) and we took that at night when coming back from the city center, but otherwise felt very safe walking.

2. We exchanged through RCI timeshare. The room is for sure not what you would find in the U.S. for a timeshare. Our week there were no rooms w/ kitchens available so we had just a small room with a fireplace when we walked in and it overlooked the pool. That wasn't ideal for us, but they said they had no other rooms available. We also appreciate a kitchen when traveling so we paid for an upgrade to a room with a living room and small kitchen, which was fine, but not worth the $50 extra we paid so I would likely advise against that upgrade. Room was comfortable and clean though and the beds were very comfortable.

3. Staff was very nice and helpful. Most spoke English or understood my broken/limited Spanish.

4. Restaurant food was just OK, good in a pinch, but I would recommend restaurants in the city center over the hotel. Staff at the restaurant were great - always very friendly and helpful.

We had the hotel pick us up at the airport and take us back at the end of the week (about 45 - 60 minutes away) and that was an additional cost - I think about $40 each way. You can arrange other transportation with various companies, but we found it easiest to work with the hotel tour company. We also used the hotel tour company to arrange a tour of a coffee plantation (fantastic, very interesting tour! $20 each person)

We used Old Town Outfitters for our volcano tour and they were fantastic and cheaper than the resort tour company.

Overall, we found the resort to be in a great location, staff to be very nice and the grounds to be very lovely. I think you must have realistic expectations when you stay at the resort. When we told people in town where we were staying they said it was incredibly nice. Remember you are in Guatemala and resorts there are different than other places, especially the U.S.

We loved our stay and Antigua and found it all to be a great adventure!

Room Tip: Ask for a room away from the pool area - it can get very loud.
  • Stayed: September 2011, traveled as a couple
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2  Thank krkchicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2011

We droped by this hotel on our honeymoon, two nights.
The room was clean, I guess. But you could tell it hadn't been opened, or ventilated, in a long time. It was damp, in the smell and the furniture. The bathroom, not properly illuminated. A half metre deep old tv standing in the furniture. two couches placed before the chimeney.
We slept on the bed. My husband wouldn't care much, but I slept on my full clothes.
Also, there was a party of business men attending some sort of congress. I cannot understand how they developed into seventeen-year-old kids when night came by, shutting doors, screaming, running on the hallways. We complained to the front desk, however their party would go on until am.
On the following day, we met this family from Salt Lake City who told us about their same problem, and how they had been moved to a different room, on the upper level.
So there it was, the problem was related to being in the first floor, at the same level as the swimming pool.
So we requested to change rooms. There was no problem, except there were no queen bed rooms available. Yay, a honeymoon on a separate bed, that makes a lot of sense. We find out that the new room was a whole new experience: no dampness, totally ventilated, a nice flat tv! And an upper floor.
We had a couple of further rpoblems (like leaving some personal items on the latter room and, oh no, they were gone! when we requested them in the front desk. By the second time we requested them, this time more seriously, hey, magically they appeared).

Ah, we wouldn't make use of the spa. We did use the gym, which was indeed small. We wouldn't swim in the pool either. We did take the breakfast at the restaurant one day. From what I recall, there was nothing wrong about it (a little pricey, though).

Many critiques here complain about how far the hotel is form the city center. I cannot find this far, it is a 10 minute walk at most, really, no big deal. It is not even dangerous walking in Antigua, so really, stretching your legs shouldn't be much of a problem.

We really enjoyed Antigua. Good thing for us, we only would use the hotel to sleep. Although I do not know it for sure, I would say there are better sleeping choices than this hotel.

Room Tip: Avoid first floor rooms.
  • Stayed: July 2011, traveled as a couple
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2  Thank Stardust1x1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2011

Very far from town center, not conducive to our needs....would be great for family with children. Rooms need updating, carpet with padding would be nice. Favorite part was chiminea, which staff person lit for us in the evening. Next time will stay in town. Antigua is quite lovely!

  • Stayed: November 2011
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2  Thank Deborahsister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, Gerente at Soleil La Antigua, responded to this reviewResponded November 15, 2011

Good afternoon:

Thank you for let us know all your comments about the hotel.

It was a pleasure to have you like a guest in Hotel Soleil La Antigua, about how far is the hotel, we want to inform you that we have free transportation services to the central park. If you will visit us again we will be pleasure to serve you and give you just Good Memories!

Thank you for have the minutes to write us.

Kelly Mendoza

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Reviewed October 31, 2011

We stayed in a 2 bedroom/2 bath villa for a week. I can't say enough about how friendly and helpful the entire staff was during our visit. They responded to every request within minutes. The housekeeper was impeccable, and everyone greeted us with a friendly smile. We also were grateful that the property was located away from city traffic and noise. It was a 10 minute walk to the city square, but because it rained much of the time we were there, we often took the free hotel shuttle or a tuk-tuk for only a few dollars. We were also pleased to be in a smoke-free room with a comfortable king bed.

Antigua is an beautiful, historic city. The plumbing is old and tap water is in the hotel is not potable. Travelers from the US to Guatemala should expect this and be careful. If I were to have any criticism, it is that the rooms do not have modern heating. It was a little cold one evening, and the staff send someone to build a fire in the bedroom. Unfortunately, the smoke from the fire filled the apartment, and we had to open windows and doors.

I would recommend Soleil La Antigua for anyone. For an adventure, take the chicken bus (which stops right across the street) to the Valhalla macadamia nut farm. It's only 3.50 quetzales, and on the way back, they dropped us off right at the hotel.

  • Stayed: October 2011, traveled as a couple
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1  Thank Grandmahoney05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, Gerente at Soleil La Antigua, responded to this reviewResponded November 15, 2011

Good afternoon:

We want to thank you for take some minutes to write this excellent comment about the hotel, for all our staff is wonderful see comments like yours.

We hope to see you in your next visit and give you the best services like you want.

Thank you!

Kelly Mendoza

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Reviewed August 21, 2011

We stayed in 2 bedroom unit #415 and 1 bedroom #412 for two weeks and had a great vacation. Gorgeous property with many gardens, courtyards, and stunning views. The staff was VERY willing to please, and the units themselves were large and nicely appointed. No balconies, but the units face a large courtyard and the staff brought us some chairs to enjoy it. No elevators or...it would be a challenging place for anyone with physical disabilities as there are steps and cobblestones everywhere.

Hotel was EMPTY during the week, filled up on the weekends, mostly with people coming in from Guatemala City to enjoy the cool weather. Pool is only heated Fri-Sun and does get cold by Thursday. There are some kids games and music by the pool on the weekends. The Spa is great with decent (by American Standards) prices, Room service was good as well. 10 minute walk to town, 2 dollar tuk tuk ride back.

The downsides: No AC, but most in Guatemala don't have it. Wifi is five bucks a day, but they do have free hardwired computers in the business center. The Gym is small, and the hot tubs are segregated so couples can't use them together. Laundry service is very expensive, but there are many laundries that do drop off for under a dollar a pound.

All is all, a great vacation, but don't expect a Westin in Antigua!

Room Tip: Rooms 3/4 12 and 15 face front...+is great view of sunrise, -is traffic noise!
  • Stayed: August 2011, traveled with family
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3  Thank Diaworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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