We loved this hotel when we stayed there.
It is close to the main areas and furnished really nicely. The staff were friendly and you felt welcome straight away.
The room was large and well appointed and the beds were really comfortable.
Our safe didn't work and Angelica promptly replaced it with another for us which was easy as they are not bolted down. (It is a bit scary to think that someone could just walk out with all your valuables!)
We left our luggage in the "secure luggage storage" which was listed as available on the page we booked through. When we returned to our bags they had been gone through which was obvious as soon as we tried to open them. We were rushing for a bus so we didn't have time to fully inspect our bags to see what was missing or make a scene until we knew what had been taken. We had several items stolen while our bags were in the "secure" luggage storage. When we spoke to the owner he said that our bags were moved to an area outside of the camera view at one stage and has since stopped responding to my emails.
The door is locked at most times and the owner said the only people in there were staff.
It is a beautiful hotel, but be careful with your possessions, and do NOT leave your luggage in the "secure" storage - which we were informed in emails afterwards that they don't really cater for anyway.
- Official Description (provided by the hotel):
- Hotel Casa Bella is beautifully designed boutique hotel located in the center of Antigua. Each of our 8 rooms are complete with high-speed WiFi, telephones, flat screen TVs with cable, pillow top mattresses, rainforest shower heads and suites with jacuzzi. Breakfast is included as well as a smile upon arrival. Customer service is of the utmost importance to us and look forward to your visit! ... more less
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