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“Perfect getaway!”

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Camino Real Antigua
Ranked #7 of 82 Hotels in Antigua
Certificate of Excellence
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Perfect getaway!”
5 of 5 bubbles Reviewed January 3, 2014

I went with friends to spend new year´s eve in Antigua Guatemala. And this hotel was perfect, is located out of the noise area so when you are in it there is nothing bothering to your rest but very close to the clubs and bars so you can walk every night to hang out.
The Christmas decoration and the music makes you feel that you are in a Christmas season! Really cozy!

Since you arrive the people at the entrance are very polite, help you with everything, also all the people in the restaurant and in the hallways were very nice. Maybe the girls on the front desk should smile a little bit more, and be nicer.
And if you want to stay in touch with your family, the internet is too expensive... but that´s ok, you can find free wifi in different restaurants.

The only problem to this hotel is that is too good to stay in town all day, you have to find the time to enjoy the convenience and peace that brings you the hotel.

Room Tip: When you make your reservation, ask them a room far from the washing and drying machine room, I stay...
See more room tips
  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diana F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena R, Manager at Camino Real Antigua, responded to this review, January 16, 2014
Dear guest,

Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome.

We hope to see you soon again in Camino Real Antigua.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

672 reviews from our community

Traveler rating
    436
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    16
See reviews for
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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  • English first
  • French first
  • German first
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  • Indonesian first
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English first
Minneapolis, Minnesota, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 2, 2014

This hotel is exactly what you would want a hotel to be like in Antigua, Guatemala. It is gorgeous and has much character... old world style. The beds are wonderfully comfortable as are the linens... perfect for your slumber after a long day of exploring the city.

It is pretty central to getting around in the city via foot... but I don't think any hotel would be too far away, Antigua is small and quaint.

I agree with some other reviewers, the internet access was expensive and less than speedy... but I guess that didn't bother me much as I made it a point to unplug during the 5 day stay.

I would absolutely stay here again... small bar with great service staff, and a full service restaurant with great eats.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bethany W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena R, Manager at Camino Real Antigua, responded to this review, January 3, 2014
Dear guest,

Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome.

We hope to see you soon again in Camino Real Antigua.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed January 1, 2014 via mobile

Excellent decor and probably the best beds I have ever slept on. The chef in the restaurant is also amazing. To be a perfect hotel the front desk staff need a little more training and not charge guests on the "security deposit" card without the guest permission before the check-out and of course stop that non-sense of charging for the wifi (and per device).

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank raphyscal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena R, Manager at Camino Real Antigua, responded to this review, January 2, 2014
Dear Guest,

Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome.

We hope to see you soon again in Camino Real Antigua.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed December 31, 2013

This is hotel is a recently built luxury hotel in Antigua de Guatemala. The first impression is of a highly defended security-burly men in sunglasses waiting with the expensive cars in the drive. The internal courtyards are designed to look like the local streets including cobbles and barred windows. The hotel has begun to dress the interior with local bygones but so far most areas are rather sparse-this would help as,being a new build rather than one of Guatemala's characterful hotels in a restored old house or monastery, it needs to develop its own atmosphere. The rooms are big and the beds are the best we have ever slept in-luxury++. Sadly we could could not experience the breakfast as we left at dawn for Copan. However the staff brought coffee while we waited for our driver. The breakfast box was OK but did not match the high standard of this hotel-if their breakfast resembled the contents it would be 'mediocre'. Hotels in general should see that the breakfast box is a type of advert for their main breakfast.
When a hotel is charging this much it appears mean to charge for trivial items like water to clean ones teeth with, internet access and(this is a first)the coffee for the in room coffee maker that you operate yourself! There is a pool/jacuzzi combined but this is only 3-4 metres long.This seems odd as this was a new build where the pool could have been much larger in keeping with the level of luxury the hotel offers. The average rating is because it is punching below its weight and price-some small changes could elevate the experience of staying here.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mitchnmary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena R, Manager at Camino Real Antigua, responded to this review, January 2, 2014
Dear guest,

Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback. We are very sorry for the inconvenient with our services and additional products. We already sent this information to the responsible department, to Camino Real Antigua the most important thing is your welfare and provide excellent service.

Again apologize on behalf of Westin staff for the inconvenience you experienced. We hope to see you soon in Camino Real Antigua.

Very truly yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 6, 2013 via mobile

As many have written this is a very nice hotel new, clean, excellent service, very friendly I really enjoy my breakfast buffet a good variety and for lunch a parrillada buffet also very good
However as many have said the Internet price and speed it's horrible
Too expensive $10.00 per day only one device but that's not the worst the speed is very extremely slow
I wouldn't really mind paying it but it was too slow
The management really need to do something about,
I believe they really read our reviews, it is time for them to do something and fix it
But overall I really enjoy my stay here I would come back on my next trip to Antigua

Stayed December 2013
Helpful?
1 Thank Heidy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena R, Manager at Camino Real Antigua, responded to this review, December 9, 2013
Dear Guest,

Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome.

We hope to see you soon again in Camino Real Antigua.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guatemala City, Guatemala
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed December 4, 2013

We stayed the weekend and enjoyed everything about
Camino Real.

The location is close to everthing in Antigua.
The restauarnt serves some very fine dishes. international style.

The rooms are amplio and very comfortable.

Service is excellent on the hotel and in the restauarant.

Would stay here again.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patricia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena R, Manager at Camino Real Antigua, responded to this review, December 5, 2013
Dear Guest,

Thank you so much for your time writting about our property, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. Thank you for your additional comment about our Restaurante, for us your satisfaction is the most important.

We hope to see you soon in Camino Real Antigua.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bicheno, Tas
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed November 29, 2013 via mobile

We loved this hotel. The camino real Antigua is wonderful. Immaculate gardens, the walkways are dotted with artworks and for a large hotel you feel like its a small boutique property. Breakfast in the garden is lovely and the staff are professional and welcoming. Stay here, it's great!

Stayed June 2013, traveled with friends
Helpful?
Thank KylewithaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena R, Manager at Camino Real Antigua, responded to this review, December 5, 2013
Dear guest,

Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. We really appreciate every additional comment, we are very glad to know this.

We hope to see you soon in Westin Camino Real Guatemala.

Very truly yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Camino Real Antigua

Property: Camino Real Antigua
Address: 7a Calle Poniente 33B, Antigua 03001, Guatemala
Location: Guatemala > Sacatepequez Department > Antigua
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Antigua
#5 Business Hotel in Antigua
#11 Romantic Hotel in Antigua
#11 Family Hotel in Antigua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Camino Real Antigua 4*
Number of rooms: 100
Official Description (provided by the hotel):
We invite you to enjoy of a first class experience in a luxury hotel that offers comfort and elegance in the middle of a legendary city. It is located at only 5 blocks from the Main Plaza of La Antigua, near from the main historical monuments, plazas, artisans workshops and commercial centers as well as another interest sites. ... more   less 
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Also Known As:
Camino Real Antigua Hotel Antigua

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