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“LOVELY STAY”

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Casa Santa Rosa Hotel Boutique
Ranked #29 of 76 Hotels in Antigua
Certificate of Excellence
Fairview, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“LOVELY STAY”
Reviewed June 23, 2014

This was the best piece of a trip to paradise. The room was more than comfortable....it was luxurious. The location was private yet central to everything; We were pampered and made to feel that this was our own private retreat. Romantic, romantic, romantic. Everything we could have ever wanted.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NaomiRichardLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa Santa Rosa H, Director de Recepción at Casa Santa Rosa Hotel Boutique, responded to this review, June 25, 2014
Google Translation
Estimada
Sra. Noami Richard Lee
Presente


Buenas tardes, es un gusto saludarle y a la vez desearle éxitos en sus actividades diarias.
De antemano agradecemos el envio de su comentario y nos es satisfactorio saber que su estancia en Casa Santa Rosa fue lo mejor de su visita en Antigua Guatemala. Nos llena de alegría al saber que ustedes disfrutaron y se hicieron sentir consentidos.

Quedamos a sus órdenes y esperamos verles muy pronto junto a la familia, recuerden que esta es su casa y siempre serán Bienvenidos.

Se despide de usted.

Casa Santa Rosa
Hotel Boutique
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172 reviews from our community

Traveler rating
    141
    24
    5
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    2
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
San Francisco, California
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 9, 2014

The rooms here are very unique and set on different places on the grounds, so you can feel like you have a very private space. We had a huge jacuzzi tub part-inside, part-outside, surrounded by plants, which was a nice touch. The grounds were beautiful. There are nice seating areas outside (but covered) with beautiful hanging orchids and antiques. My only complaints are admittedly me just being picky. There were fountains but no water in them. There was breakfast but due to the language barrier I ordered something I couldn't eat and they didn't accommodate a change after it was served. Despite taking my credit card info when I registered I had to settle my bill oon check-out with cash only, which I wasn't expecting and cleaned me out! Other than that, I have only good things to say about Casa Santa Rosa.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank greenhootenanny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa Santa Rosa H, Gerente at Casa Santa Rosa Hotel Boutique, responded to this review, May 16, 2014
Google Translation
Sr. (a):
Greenhootenanny
Presente-


Estimado Sr. (a):


Es un placer gusto saludarle por este medio. Agradecemos su tiempo y mensaje. Al mismo tiempo tomaremos muy en cuenta sus sugerencias y comentarios para mejorar nuestro servicio.

Estos comentarios son de mucha ayuda así poder brindarles un excelente servicio a nuestros huéspedes.

Quedamos a sus órdenes, esperamos poder servirle en otra futura oportunidad.

Saludos cordiales.


Administración
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miami USA
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 6, 2014

There were four adults in my party and we spent three nights at the Santa Rosa. Everything was super clean and the service was excellent. The rooms were spacious. However, the most remarkable aspect of this boutique hotel is the outside seating area. It is sufficiently large to have abundant light (other courtyards tend to be dark), yet has covered areas to allow outside sitting even in the rain. The outdoor furniture is beautiful and comfortable, the landscaping is superb and the sense of peace and tranquility is unique. I walked into many other hotels in town (scouting for future possibilities) and no place, not at higher or lower prices, had a comparable sense of openness and peace in the gardens.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mzbmiamiUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa Santa Rosa H, Gerente at Casa Santa Rosa Hotel Boutique, responded to this review, April 9, 2014
Google Translation
Estimado Sr. MZ:

Es para nosotros saludarlo por este medio, agradeciendo su valioso tiempo al tomarse para escribir este mensaje. Agradecemos su preferencia al elegir Casa Santa Rosa.

Nos hes satisfactorio saber que hemos realizado un buen trabajo el cual usted como huésped nos ha calificado como BUEN SERVICIO.

Sus opiniones, consejos, mensajes nos ayudan a continuar dando un buen servicio o para mejorar.

Quedamos a sus órdenes para una futura ocasión, será siempre bienvenido. Esta es su casa.


Saludos cordiales de,


Equipo Casa Santa Rosa







Quedamos siempre a las ordenes para una futura ocasión,


Saludos cordiales


Administración
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Georgia
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 30, 2014

This was a very nice place to stay. Not a very big place but was able to accommodate our party. The rooms were nice and the breakfast was good as well. Our group had five or six of the rooms and everyone else was satisfied as well.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron and Becky W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa Santa Rosa H, Gerente at Casa Santa Rosa Hotel Boutique, responded to this review, April 9, 2014
Google Translation
Estimados Sres. Ron and Becky:


Es un gusto saludarles por este medio, esperando todo lo mejor en sus actividades. Agradecemos su tiempo y comentario.

Nos hes grato saber que su estadía fue placentera en Casa Santa Rosa y saber que estamos realizando un buen trabajo, nos incentivan a continuar dando lo mejor de nosotros.

Quedamos siempre a las ordenes para una futura ocasión,


Saludos cordiales


Administración
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San Jose
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 27, 2014

The rooms, gardens, and property of this hotel looked great. Staff was friendly and helpful with everything over the few days we stayed there. The location is quiet, but also very convenient and plenty of restaurants and attractions are located within easy walking distance of the hotel.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mdetrano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
79 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed March 21, 2014

The Casa Santa Rosa Hotel Boutique is practically flawless. We stayed 5 nights and they were rock solid in service. The room we were in was bright, quiet, clean... did I mention quiet? The staff greet you as a long lost friend, offering advice on anything you ask. Restaurants, sure they know where they are and will let you know how to get them. Laundry? sure, 4 hours and it is done, for cheap!

1 thing I would change is the storage in our suite. There was not a dresser to store your clothes, which is a very small thing that could be changed easily.

I would stay again if visiting Guatemala, you should too!

Room Tip: Junior suites or suites are very similar, we feel that possibly the in bathroom jacuzi is a factor...
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bernbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa Santa Rosa H, Director de Recepción at Casa Santa Rosa Hotel Boutique, responded to this review, March 23, 2014
Google Translation
Estimada
Sra. Bernetta Van Sluys
Presente


Reciba un cordial saludo, deseamos que tenga un buen viaje en Guatemala.
Es para nosotros un gusto enterarnos que su estancia fue buena en nuestras instalaciones y de igual forma tomaremos muy en cuanta su comentario y haremos mejoras.

Quedamos completamente a sus órdenes y esperamos verles muy pronto para su próxima visita en Antigua, que serán Bienvenidos.

Se despide de usted muy cordialmente.

Casa Santa Rosa
Hotel Boutique.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hughesville, Maryland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 17, 2014

We visited Antigua during the week of Mar 26. We split time between two boutique hotels, one of which was Casa Santa Rosa. Our stay was very pleasant and enjoyable. The rooms are large and clean, with picturesque gardens. The hotel staff was very nice and the service was excellent. We have travelled to Antigua on many occasions, staying in several different hotels, typically in the five-star range and we found Casa Santa Rosa to be an excellent choice. We would certainly return.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa Santa Rosa H, Director de Recepción at Casa Santa Rosa Hotel Boutique, responded to this review, March 19, 2014
Google Translation
Estimado
Sr. Roger Ball
Presente


Muy buenas tardes, le deseamos el mejor de los días en sus labores cotidianas.
De antemano le enviamos nuestra más sincero agradecimiento por el mensaje que nos envió.
Es para nosotros satisfactorio escuchar que su estancia fue agradable en nuestras instalaciones, y que tiene un bello recuerdo de Antigua.

Esperamos verles en una próxima oportunidad, que serán Bienvenidos a esta su casa.

Quedamos a sus órdenes, se despide de usted muy cordialmente.

Casa Santa Rosa
Hotel Boutique
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Casa Santa Rosa Hotel Boutique

Property: Casa Santa Rosa Hotel Boutique
Address: 1a. Calle Oriente No. 11 | Alameda Santa Rosa, Antigua 03001, Guatemala
Location: Guatemala > Sacatepequez Department > Antigua
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Wheelchair access
Hotel Style:
Ranked #29 of 76 Hotels in Antigua
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Casa Santa Rosa Hotel Boutique 3.5*
Number of rooms: 9
Official Description (provided by the hotel):
Boutique Hotel Casa Santa Rosa is one of the most luxurious Hotels in Antigua Guatemala, offering our guests the comfort, tranquility, security, in an exclusive environment. Two beautiful gardens contribute to the natural environment which will make you feel right at home.Casa Santa Rosa is located just a few minutes from the Central Park to La Antigua Guatemala. ... more   less 
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