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“Excellent service and the friendliest staff on the planet!”

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Hotel Meson del Valle
Ranked #27 of 82 Hotels in Antigua
Certificate of Excellence
Level Contributor
98 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Excellent service and the friendliest staff on the planet!”
Reviewed January 30, 2013 via mobile

Stayed here for two nights. The staff goes out of their way to held you in every way. Booking tours, taxis, whatever you need. Breakfast is amazing! Pancakes, fruit and a fully cooked meal served by a lovely lady.

I'm a solo female traveller and I felt very safe staying here.

The towels are very worn and need replacing, but otherwise the hotel is lovely.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cautiousglobetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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184 reviews from our community

Traveler rating
    95
    63
    17
    7
    2
See reviews for
21
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Whitefish, Montana
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 28, 2013

Some friends and I stayed at Hotel Meson del Valle around New Year's and while the hotel was beautiful, I do think it was worth what we paid. The staff was unfriendly and not welcoming, and the rooms were very small. But after reading others reviews perhaps the poor service we received was just poor luck on our part. Despite our experience with the staff, it does have a nice location and is peaceful and quiet.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
Reviewed January 24, 2013

We were in Antigua Guatemala and just as we were walking by looking for a hotel Meson del Valle in Miss reception we attended a very friendly and everything we asked we answered with a smile, stayed for 1 night and the hotel has a beautiful garden and the rooms are very clean, all the time we had available coffee, tea and purified water, Silveria and Aura are very friendly and always able to help.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Jenna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guatemala City, Guatemala, Guatemala
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 23, 2013

This hotel is a great weenkend escape in La Antigua, friendly staff and a good breakfast, well located. A good place to stay and relax since it is very quiet with a nice garden. If you stay there ask for the rooms with jacuzzis.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lourdes P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 23, 2013

This is a small very well run hotel close to the main tourist sites. The staff is friendly, helpful and efficient and the rooms and common areas are spotlessly clean. Our room was not large but more than enough for our purposes. Coffee and purified water are available all day and the WiFi was strong both in the outside areas and in the room. There was Cable TV and a DVD player. The bath room was tight but clean and had hot water all day long. It is a good value.

Room Tip: Room 3 which we had gets a certain amount of noise from the stairs. It is not bad but if you are a...
See more room tips
  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 17, 2013

The hotel is nice for the price range. We originally stayed in a room without the jacuzzi bathtub, but the room was quite small. We ended up upgraded for $10 to the room with the jacuzzi bathtub for the space.

The hotel is well located and the staff is pleasant. It is helpful if you speak Spanish. The rooms are nice and simple.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Journey2life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Salvador, El Salvador
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 23, 2012

Me and my wife stayed there for a night. First of all, it is a nice small hotel, which I think makes it a good option for those who are looking for a quiet place to stay in. I liked that It is really close to where the action is; you just walk a couple of blocks north and get to central park and church, and many other places. The hotel has a really nice and colorful patio, in which you can find a beautiful vertical garden. The room is comfortable and according to the price you pay. Breakfast was the best: really delicious and balanced, and only for $5. The only thing I would love to see improved is attention at front desk: Even though we had a reservation, they called me to tell they needed to charge the room to my credit card because I was arriving late. I did not like that detail because anyway I was about to get there!. A warmth welcome at front desk would have change things but that did not happen either.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JuanNunez-Diaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Meson del Valle

Property: Hotel Meson del Valle
Address: Avenida Sur #11C City center 5a | Sacatepequez, Antigua 03001, Guatemala
Location: Guatemala > Sacatepequez Department > Antigua
Amenities:
Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #27 of 82 Hotels in Antigua
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Meson del Valle 3*
Number of rooms: 10
Official Description (provided by the hotel):
Wonderful 4-star hotel in the colonial city of Antigua Guatemala, 2 blks from central park, on the famous Arch Street. We offer everything you need for a comfortable & enjoyable vacation. All 10 beautiful rooms are w/bath (some w/Jacuzzi tubs), cable TV, DVD, fast WI-FI & a guest internet computer to use free, breakfast offered, travel agency, travel services & a helpful bilingual staff. ... more   less 
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