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All reviews front desk business stop night clerk the hotel was fully booked room was clean local hotel hotel staff mass pike staff was friendly microwave and refrigerator third floor holy cross breakfast bar great place to stay definitely stay here again waffle maker outback steakhouse
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Reviewed July 31, 2018

We were traveling to Boston for work and a family trip, so this was a great place right outside of everything to stop at later at night before arriving in Boston the next morning. It's not far off the interstate and was clean. We really enjoyed the complimentary coffee and breakfast the next day and the staff were fantastic in helping us, as well as being overall very friendly.

  • Stayed: July 2018, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Emily V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry F, General Manager at Comfort Inn Auburn-Worcester, responded to this reviewResponded August 1, 2018

Hello Emily,

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Barry Fortin
General Manager
Comfort Inn Auburn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2018

We always stay at the Comfort Inn located in Auburn Massachusetts. It is comfortable, close to the folks we are visiting, and the staff is very friendly. If you are looking for those qualities, then this is our recommendation.

Room Tip: I don't remember, but we usually leave $5/night.
Stayed: May 2018, traveled with family
Review collected in partnership with this hotel
Thank Donald C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry F, General Manager at Comfort Inn Auburn-Worcester, responded to this reviewResponded July 26, 2018

Thank you, Donald!

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

We look forward to seeing you here again soon!

Barry Fortin
General Manager
Comfort Inn Auburn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2018

This is the fourth time we've stayed here and the great service and room cleanliness has been very consistent. The rooms are modern and well-appointed. We stay here on our way to and/or from Boston to avoid at least one hotel night in a much pricier Boston hotel. We're always impressed with how nice the rooms are and the free breakfast the next morning is convenient and nice.

Stayed: June 2018, traveled with family
Review collected in partnership with this hotel
Thank Diane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry F, General Manager at Comfort Inn Auburn-Worcester, responded to this reviewResponded July 25, 2018

Hi Diane,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Barry Fortin
General Manager
Comfort Inn Auburn
508-832-

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2018

Excellent from the moment you walk thru the doors. Friendly staff from desk to room service and everyone in between responsible for keeping this home away from home clean and comfortable. Professional and accommodating yet leaves you feeling like you just stayed at an old friends home

Stayed: June 2018, traveled with family
Review collected in partnership with this hotel
Thank Lori L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry F, General Manager at Comfort Inn Auburn-Worcester, responded to this reviewResponded July 25, 2018

Hello Lori,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Barry Fortin
General Manager
Comfort Inn Auburn
508-832-

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2018

Visited for two nights and had a nice stay. Staff was very accommodating and helpful. Room was nice and bed was comfortable. All the usual amenities included - mini fridge, coffee pot, microwave, cable TV. Breakfast options were terrific and included both hot and cold foods. It was also a quick walk to Starbucks for my morning latte. Only thing that was odd was the bathroom tub/shower release. It was not typical and took a minute to figure out how to use.

Stayed: May 2018, traveled with family
Review collected in partnership with this hotel
Thank KimH2002NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry F, General Manager at Comfort Inn Auburn-Worcester, responded to this reviewResponded July 25, 2018

Hello Kim,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, we would like to thank you for your input, especially regarding the shower handle. I will share this note with our team. Your satisfaction is important to us.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Barry Fortin
General Manager
Comfort Inn Auburn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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