We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Not impressed”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Comfort Inn Auburn-Worcester
Ranked #4 of 5 Hotels in Auburn
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Not impressed”
2 of 5 bubbles Reviewed October 11, 2013 via mobile

Not at all impressed with the poor unfriendly service and uncomfortable beds and bugs crawling around lobby area. I certainly have no intension of returning! As other reviewers have mentioned there is indeed a strong air freshener smell that abounds the hotel and is disturbing! You can certainly do better trust me ! Rude and uncomfortable

Stayed October 2013
Helpful?
1 Thank jvmburlington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

118 reviews from our community

Traveler rating
    46
    38
    19
    8
    7
See reviews for
28
34
11
32
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Dayton, Ohio
1 review
5 of 5 bubbles Reviewed October 2, 2013

We would definitely recommend the Comfort Inn, Auburn, Massachusetts. Great price, nice clean rooms, and good service. Thanks Jess for your courteous and professional help, you eased our stress in getting to Boston!

Mark Michaels and Jewell Michaels
Dayton, ohio

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jewell M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brick Township, New Jersey, United States
2 reviews
4 of 5 bubbles Reviewed September 3, 2013

Very good and attentive staff, clean, and beautifully furnished lobby. Breakfast well done. located very close to interstate highways and very good restaurants near- by. I will stay here next year when I attend the same event as this year.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Canada
Level Contributor
65 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed August 30, 2013 via mobile

I found the staff pleasant and the best part of my stay.

The room itself was ok, nothing special.
First thing I noticed was an excess of air freshener. Not altogether terrible just
very noticeable. There were also a number of cigarette burns in the comfortor.
Doesn't leave the best impression.

What left a bad taste in my mouth was the $1 charge for the safe.
I wasn't even aware we had a safe. We certainly didn't use it even if it did exist.
Why nickel and dime your customer? If a business wants to make a few extra bucks then charge it up-front.

That being said, our stay was fine and would be suitable for all but the fussiest of travelers.


Stayed August 2013, traveled as a couple
Helpful?
1 Thank SteveB15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 bubbles Reviewed July 29, 2013

We stayed here for one night recently. When we checked in, it was a bit crazy because there was only one employee working behind the desk and he was doing several things at once. He even forgot to have me sign the necessary paperwork. Our room was on the first floor and I regret not specifying that I wanted to a quiet room when making the reservation. Our room happened to be next to one of the exit doors. I could hear people coming in and out of it all night. Also, as some other people have mentioned, the walls are paper thin. I could hear people talking and even heard one person getting sick. I hope he/she was ok. When I went to use the bathroom sink and turned on the hot water, it sounded like a street drill. Apparently there was something wrong with the pipes. The next morning we woke up early to take advantage of the free “hot” continental breakfast. The breakfast only consisted of yogurt, cereal, toast, pastries and waffles. There was a sign in the breakfast area that notified guests that no scrambled eggs or meat was available. I guess someone underestimated the amount of food that needed to be ordered. I’ve stayed in many Comfort Inns and this is by far one of the worst ones I’ve stayed at.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mrmouse32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed July 25, 2013

We were in transit when we found this hotel with the help of our GPS. There are no restaurants within walking distance of this hotel so we could not have our before dinner drinks in our room since we had to drive. Room was nice and breakfast offered with the price of the room. An OK place to stay. Could detect cigarette smoke in the bathroom... supposed to be non smoking. Front entrance untidy with cigarette butts etc.

Room Tip: Unable to suggest how to get a good room.
See more room tips
  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RalphT785
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Level Contributor
72 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed July 20, 2013

We have a non smoking room but it smells like there is a cigarette smokeathon in the building or something. It just reeks of smoke and air freshener. I'd ask to switch rooms or something but the hotel is full. Admittedly I live in Wisconsin where smoking is allowed pretty much nowhere. Otherwise, the room is ok - bathroom is pretty clean. Carpet is...well, I am keeping my shoes on. Bed spread is pretty cheap. I would have definitely paid more for a better room somewhere else.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lirpa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Auburn
0.7 mi away
Holiday Inn Express Auburn
1.6 mi away
Hampton Inn Auburn
Hampton Inn Auburn
#2 of 5 in Auburn
4.5 of 5 bubbles 379 reviews
0.1 mi away
La Quinta Inn Auburn Worcester
Show Prices
Show Prices
Show Prices
1.7 mi away
Fairfield Inn & Suites Worcester Auburn
7.5 mi away
Quality Inn & Suites Worcester
7.5 mi away
Suburban Extended Stay Hotel
Show Prices
Show Prices
Show Prices

Been to Comfort Inn Auburn-Worcester? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Auburn-Worcester

Property: Comfort Inn Auburn-Worcester
Address: 426 Southbridge St, Auburn, MA 01501-2442
Phone Number:
Location: United States > Massachusetts > Auburn
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Auburn
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Auburn-Worcester 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
Complete renovation 2014 including new bathrooms, carpet and wall vinyl. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Choice Hotels, Hotwire, Travelocity, Orbitz, TripOnline SA, Priceline and HotelQuickly so you can book your Comfort Inn Auburn-Worcester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Auburn
Comfort Inn Auburn
Auburn Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing