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“Not as good as it seems”

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Homewood Suites by Hilton Boston Cambridge-Arlington
Ranked #1 of 1 Hotels in Arlington
Certificate of Excellence
Reviewed November 2, 2013

We stayed during a very busy time (Head of the Charles regatta boat races) so had to pay an inflated rate as there were hardly any hotel rooms near Boston. If you do not get the cheapest rate this may not be worth it. If we had paid a reasonable rate, this would have been a good deal. Unfortunately, at the time we booked, these were the only rooms under $400 anywhere near public transport into Boston. The food is very bad, but there are kitchens if you prefer to cook and lots of local restaurants and diners. The restaurant next door is good for an evening meal and you can walk to it but I recommend the Blue Ribbon BBQ restaurant in Arlington Heights, food tastes homemade. Also there are a few diners nearby for breakfast. Its a short drive or taxi to Alewife station, which takes you into Boston so the location is good if you don't want to be right in the city centre. Also very handy to have the CVS next door.

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Detroit_Girl_2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LRisemanDOS, Director of Sales at Homewood Suites by Hilton Boston Cambridge-Arlington, responded to this reviewResponded November 7, 2013

We appreciate your review, and the time and care you took with the same to let future guests know about area restaurants and convenience to Alewife Subway Station and CVS. I'm sorry to hear that we didn't meet your expectations in some areas. I will pass your comments on to appropriate staff for follow-up on the same. It's true that in October, one of Boston's busiest months, and particularly the Head of the Charles Weekend there are rates that reflect demand in the area and are in keeping with competing hotels who don't offer the same amenities as this hotel. Thank you again for your review.

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Reviews (543)
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381 - 387 of 543 reviews

Reviewed October 25, 2013

We visited our daughter in October, - so stayed in the Hilton closest to her in Arlington, MA. Great place, with a REAL nice daily breakfast and great evening meals also Monday-Thursday. There is also a very nice walking trail right beside the Hilton.

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank Diane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LRisemanDOS, Director of Sales at Homewood Suites by Hilton Boston Cambridge-Arlington, responded to this reviewResponded November 7, 2013

Thank you for staying with us and for your review, especially appreciate you mentioning the walking trail - MDC Greenway next to the hotel which in turn connects to the Minuteman Bikeway. We hope you will stay with us again the next time you visit your daughter in Arlington!

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Reviewed October 24, 2013

Definitely would stay here again!! The room is so clean and quiet-beds are outstanding-the entire staff are very friendly and hospitable without going over-the-top! The food is delicious! The gym area was closed for repairs but we were able to use the gym across the street for free! We have stayed here often and have never been disappointed!

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank balletmom21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LRisemanDOS, Director of Sales at Homewood Suites by Hilton Boston Cambridge-Arlington, responded to this reviewResponded November 7, 2013

We thank you for taking the time to review the hotel and your lovely comments on our hotel staff and the included amenities. Good news, the expanded fitness center is now open and we hope you will stay with us again!

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Reviewed October 16, 2013

Knowing that this is a three storey wood-frame building, I requested a suite on the third floor. The hotel did not honor this, but put me on the second floor. For two of the five nights that I stayed, I was seriously disturbed by the noise of feet tromping overhead, until past midnight. Management could not relocate me because the place was full.
The fold-out sofa bed had a wretched, thin mattress.
The breakfast was good (although at times I was too bleary to enjoy it).
The kitchen is rather minimal.
My stay would have been fine if the hotel had simply honored my original request, made about a month in advance of my visit.

  • Stayed: October 2013, traveled with family
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2  Thank mayamew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LRisemanDOS, Director of Sales at Homewood Suites by Hilton Boston Cambridge-Arlington, responded to this reviewResponded November 7, 2013

Please accept my apologies that your stay was disappointing and that we were unable to move your accommodations due to being sold-out. We appreciate your business and I would like to know the next time you plan to stay in the area so that I can personally take care of your reservation. Thank you for your review.

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Reviewed October 16, 2013

Stayed two nights when visiting Boston and Cambridge. As a party of three adults a suite was more convenient for us than hotel rooms and we weren't disappointed.
As other reviewers have pointed out, this hotel is definitely not 'downtown'; however, the walk through the park/ cycle track was very pleasant (about 15minutes) and the subway was easy and efficient to use.

The aspect of this hotel which sets it apart is the friendliness and helpfulness of the staff. From the moment we arrived at Reception, at breakfast and generally around the hotel everyone went out of their way to be pleasant. We find this to be a feature of American establishments but the Homewood Suites were exceptional.
Rooms are spacious and clean, if a little dated. Breakfast was good with a selection of both hot and cold food. We found a nice bar and restaurant right next door so were able to enjoy a glass El of wine after a long day of sight seeing.

An excellent choice of hotel for Boston area.

  • Stayed: September 2013, traveled with family
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Thank uktravellerspo12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LRisemanDOS, Director of Sales at Homewood Suites by Hilton Boston Cambridge-Arlington, responded to this reviewResponded November 7, 2013

So happy to hear you enjoyed your stay and especially enjoyed hearing it was "Outstanding" . Also, you pointed out some of the key reasons that guests stay with us again and again. And, we hope you will too! Thanks you for your business!

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Reviewed October 11, 2013

Stayed here two nights on a visit to the Boston area. The hotel is conveniently located at the intersection of Rt 3 and Mass Ave, on the Cambridge/Arlington border. So easy access to Rt and to the surface streets through Cambridge MA. I booked a queen suite but got upgraded to a King room with a jacuzzi and a fireplace due to my Gold status with Hilton. The fireplace came in handy in the evenings when it got cold. I tried the jacuzzi once but found the jets were too strong and would cause the water to spray outside the tub and flood the bathroom floor. The HVAC is run through individual units under the window in each room. The living room unit had a smell that came out of it - it turns out according to the front desk - they put scented smells in the unit in the living room in all the suites. But they told me they could remove it if a guest did not want it. Frankly the room did not smell bad there was no need to mask a bad smell I think they should just remove those things altogether because some people like me are allergic to perfume scents. I just left that unit off and opened the window if it was too hot or turned on the fireplace if it was too cold. For this reason it was very useful to have the fireplace upgrade. Fireplace was a direct vent gas fireplace. So it was completely sealed you can not stick anything in the flames but it definitely puts out heat. There is a light switch on the wall to operate the fireplace. Breakfast in the morning was extensive with hot eggs, hot meat, hot potatoes, many cereals, good coffee, and so forth. It only runs until 9am which was a bit early for me the first morning since i was jetlagged from west coast time. The fitness room is currently being renovated. However there is a large commercial gym next door so they gave out passes to the gym which I used both days. There will soon be a new larger fitness room in the hotel however the gym access was great so if you want a daily workout you will not be disappointed at this hotel. Parking is free in an underground garage that is convenient to the hotel. There is also a CVS next to the hotel in case you want to buy toiletries or food for the kitchen. The hotel offers a modest supper in the early evenings on Mon-Thur nights and the menu is listed on the door of the fridge in the suite. I did not partake of that so I can not comment on it other than its existence. My room was very quiet it face some trees. Most of the rooms will either face the CVS/gym on one side or the trees on the other. Overall it was a good stay I would consider staying there again. I liked having a kitchen with a microwave and plates.

Room Tip: ask for an upgrade to the fireplace room.
  • Stayed: October 2013, traveled on business
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Thank mybusinesstraveller2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LRisemanDOS, Director of Sales at Homewood Suites by Hilton Boston Cambridge-Arlington, responded to this reviewResponded November 7, 2013

Thank you for your comprehensive review! You sure have done us and the travelers wanting to know what to expect a great favor in offering this information so they will truly know what to expect when staying here. We are thrilled to hear your comments. Thank you again!

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Reviewed October 8, 2013

My husband and I really enjoyed staying at Homewood Suites in Arlington. Nice rooms with kitchen and sitting area and comfy beds. Wonderful hot breakfast to enjoy before our sightseeing. close to bus line to get us to the subway. Nice restaurant nextdoor and drugstore within same parking lot. Very nice!

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LRisemanDOS, Director of Sales at Homewood Suites by Hilton Boston Cambridge-Arlington, responded to this reviewResponded October 15, 2013

We appreciate you and your husband choosing this hotel as your home-away-from-home and happy to hear everything worked well for your stay! Hope to have you with us again!

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Additional Information about Homewood Suites by Hilton Boston Cambridge-Arlington

Address: 1 Massachusetts Ave, Rte 16 Mass Ave Intersect-20' From Cambridge, MA, Arlington, MA 02474-8602
Phone Number:
Location: United States > Massachusetts > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Arlington
Price Range: $177 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Boston Cambridge-Arlington 3*
Number of rooms: 121
Official Description (provided by the hotel):
COMPLETELY RENOVATED 2017! -ALL SUITES- 121 spacious SUITES! BRAND NEW -JUST ADDED- 21 QUEEN/QUEEN STUDIO SUITES, Closest Homewood Suites By Hilton to Cambridge, Tufts, Harvard Univ. & Harvard Sq./20' from Cambridge, MA line Also, all new king 1 bedroom suites, or our standard accommodation 1 queen studio suites with added foldout double sofa bed, all with kitchenettes including full-sized refrigerators. Complimentary hot breakfast buffet , Complimentary Mon-Thu 5PM-7PM, free Wi-Fi and business ctr. FREE COVERED PARKING in underground garage. Guest Laundry Room. Located on MBTA/Metro bus line, 1/2 mile to Subway/Tube Station. Menotomy Grill and Tavern next door. COLLEGE TOUR HEADQUARTERS!2 Miles to Harvard Sq./Univ., 1 Mile to Tufts Univ.,4 Miles to MIT, Kendall Square, 5 miles to Boston Univ./Northeastern,5 miles to BOSTON.5 Miles to MLB'S FENWAY PARK -Go Sox!. CVS Pharmacy on site. No pool at hotel. MINUTEMAN Bikeway path/ bike rentals nearby. ... more   less 
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Also Known As:
Homewood Suites By Hilton / Cambridge - Arlington Hotel Arlington
Homewood Suites Arlington
Hawthorn Suites Arlington
Arlington Homewood Suites
Arlington Hilton

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