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“Friendly, obliging Hosts”

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Cascade Garden Apartments
Certificate of Excellence
Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Friendly, obliging Hosts”
Reviewed October 8, 2013

Very comfortable, immaculate unit overlooking a beautiful garden and scenic landscape out to the sea. It is in a very handy location, mind you nowhere on the Island is very far. To be met at the airport is great and then have a hire car provided is a must. A bottle of wine was in the fridge and Pam helped us with a loaned mobile phone and vouchers for the Island internet service. Pam and Barry were always available if you needed anything but otherwise they respected your space.

  • Stayed October 2013, traveled as a couple
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Helpful?
1 Thank Don H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenapts, Owner at Cascade Garden Apartments, responded to this review, October 22, 2013
It was a pleasure to have you stay with us and thank you for the positive feedback.
Our philosophy is to try not to get in the way once our guests are settled into their apartment. But living on site gives our guests the opportunity to come to us if they need any information or just have a chat.
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226 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Any
English first
Manukau, New Zealand
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 2, 2013

I always use this motel when I go to Norfolk Islands. The rooms are lovely, clean, comfortable, bright and airy. Like a home away from home. The grounds are laid out nice and every room has a panoramic view. Pam and Barry are lovely hosts - nothing is ever a trouble and they are always friendly. Could not think of a better place to stay while I'm there.

  • Stayed September 2013, traveled with family
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Helpful?
1 Thank Yvonne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenapts, Owner at Cascade Garden Apartments, responded to this review, October 6, 2013
Its always great to have you stay with us Yvonne for what was your 4th or 5th stay in as many years and it was lovely to meet you Mum again. Thank you for the very positive comments.
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Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 30, 2013

Just spent 1 weeks holiday at this well presented, clean and comfortable unit with two of the best hosts in Pam and Barry you could meet. The unit had a great view of the Pacific Ocean abounding with beautiful gardens and rolling green hills. Pam met us at the airport to deliver us to the unit and on arrival we found eggs in the fridge with a bottle of chilled wine. The hire car was delivered immediately and we were informed about the island, customs and culture. Nothing was a problem to them and we were given the largest advocados we have ever seen on a daily basis, which we loved. Our stay with them was memorable and we hope to return in the near future. A great holiday, thank you both.

  • Stayed September 2013, traveled with friends
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Helpful?
1 Thank Lyn E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenapts, Owner at Cascade Garden Apartments, responded to this review, October 6, 2013
Thank you for writing a review Ken and Lyn. It was a pleasure having you stay with us. We do our utmost to try to ensure our guests have a great holiday in great surroundings. The avocados are just about finished, but the chooks are still laying. Thanks again for staying with us.
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Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 29, 2013

Our stay at Cascade Garden Apartments was amazing. The apartment was very clean and tidy with absolutely everything we needed for our stay, including an umbrella in the cupboard. Pam and Barry were wonderful; treated us like old friends. They were a wealth of knowledge for first timers to the Island. The car was great to have even though the apartments are nice and close to town. The views are "WOW" and the atmosphere is relaxing. Looking forward to returning.

Room Tip: Just tell Pam what you want and she will do her best to cater for your needs.
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
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Helpful?
1 Thank Pauline D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenapts, Owner at Cascade Garden Apartments, responded to this review, October 6, 2013
Thank you Pauline for your review and thank you to yourself and your Mum for staying with us.
Many people comment on the many extras which we provide and we surely try to make our accommodation as "homely" as possible as it is the guest's home away from home during their stay on Norfolk Island. Thank you once again for staying with us.
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Auckland Region, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 19, 2013

Most friendly, generous and helpful host, Pam, at wonderfully quiet and peaceful accommodation. Gorgeous view across green hills to the sea.
Unit very clean, comfortable and more than well set up in every respect.
Many nice extras ... wine in the fridge, fresh eggs and beautiful avocado all much appreciated. Offer of loan mobile phone a nice touch.

Thank you for everything, Pam. I would love to return again.

  • Stayed September 2013, traveled solo
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Helpful?
Thank Aikmansn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenapts, Owner at Cascade Garden Apartments, responded to this review, October 6, 2013
Thank you Sharan for your very positive review. It was a pleasure having you stay with us.
Visitors love the idea of having the use of a local mobile phone as many either have not arranged roaming for their own mobile or find it very expensive if they have.
The avocados are just about finished, but the chooks are still laying.
Thank you once again for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lane Cove, Australia
Level Contributor
104 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed September 17, 2013

Lovely functional clean accommodation. All the things needed for self catering and relaxing. Friendly host, very helpful & informative. Nice views. Car is particularly handy but units are not too far from town - 10-15 mins gentle stroll. Extra touches like first days breakfast and an arrival bottle of wine were lovely. Home grown eggs and fresh avocados were a bonus. Only thing I did not like was sofa - tad uncomfortable after a few minutes. Beds and everything else were AAA+

  • Stayed September 2013, traveled as a couple
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Helpful?
Thank AnkaliRachel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenapts, Owner at Cascade Garden Apartments, responded to this review, October 6, 2013
Thank you for your positive review.
As you pointed out, we are just a 10/15 minute walk to town, but a car is really an essential ingredient for a holiday on Norfolk Island as most of the must see areas are quite a distance.
Thank you for bringing the couches to our attention. Replacement of them are in our plans but as you can imagine, our isolation and transport of such items very much limit our choices.
Thank you for staying with us.
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Hokitika
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 17, 2013

For 'newbies' to the island and not knowing what to expect, we were warmly welcomed by Pam at the airport and as she had a van load of other guests, we were asked to follow in the car supplied for us. It was a short trip to the units just out of the township. Easy drive. Magnificent view of the sea from what was to be our 'home' for the next week. And it was like a home, with everything we needed supplied for our 'self catering' purposes. A bottle of wine chilling in the fridge, delicious big eggs from Pam's well cared for hens and lovely big ripe avocadoes left at our door. Yum! Pam was like the neighbour we would all love to have. Considerate, helpful, with answers to all our questions, but not obtrusive. We have already decided we will be back. Thank you so much Pam!

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
Thank CAROL J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenapts, Owner at Cascade Garden Apartments, responded to this review, October 6, 2013
Thank you for your positive review Carol. Its great to have "newbies" to the Island stay with us and we are glad that you had a good experience with us and indeed, Norfolk Island.
Many people do return to Norfolk for second, third and even more visits with most returning to where they stayed the first time, unless of course they had a not so pleasant experience.
You will of course be a "repeat" visitor next time.
Thank you once again for staying with us. It was a pleasure.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cascade Garden Apartments

Property: Cascade Garden Apartments
Address: New Cascade Road, Norfolk Island 2899, Australia
Phone Number:
Location: Australia > Norfolk Island
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Airport Transportation
Hotel Style:
Ranked #3 of 46 Specialty Lodging in Norfolk Island
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cascade Garden Apartments 3*
Number of rooms: 5
Official Description (provided by the hotel):
Situated in a quiet area just a 10/15 minute level walk to town, these self contained apartments are in a beautiful garden setting looking east over Cascade Valley to the Pacific Ocean. Fully equipped, the apartments also include a hire car (petrol extra) Free wifi (Limits and conditions apply) to enable you to explore this beautiful Island. Just a 5 minute drive takes you to the World Heritage Convict area which also includes the beautiful Emily Bay and golf course. ... more   less 
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