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“Five-stars, really?” 3 of 5 bubbles
Review of Holiday Inn - Skopje

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Holiday Inn - Skopje
Ranked #10 of 69 Hotels in Skopje
Taipei, Taiwan
Level Contributor
107 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Five-stars, really?”
3 of 5 bubbles Reviewed April 15, 2014

Because of differing standards, I could understand how this hotel was rated 5-stars. In Taiwan or elsewhere I have been to, it would be a mere 3-star hotel. The night I stayed there, I took a shower and I was surprised to find no soap/shampoo in the dispenser. I hurt my fingers pushing the dispenser with all my might to squeeze out whatever was left there. It was so cold and I was wet (and of course naked) I couldn't stop to call room service. That I could not understand. Even a three-star hotel knows the amenities have to be checked every time before guests use the rooms.

  • Stayed March 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jeffrey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn - Skopje, responded to this review, May 1, 2014
Dear Jeffrey L,

Thank you for taking the time to express your thoughts and concerns. Please allow us to apologize for the experience you had with your in-room bathroom and any inconvenience you may have encountered that did not live up to your expectations. We are hospitality professionals who pride ourselves on delivering world class service. For that reason, the comments are troubling and will certainly be looked into. Thank you for staying and we hope you give us another chance to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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311 reviews from our community

Traveler rating
    45
    114
    134
    16
    2
See reviews for
9
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207
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Umeå
Level Contributor
281 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed April 2, 2014

I had a good reception at this 8-floor hotel. The room was nice with the kind of furniture you find at Holiday Inn. There was a minibar nad the room had a balcony. The shower in the bath tub worked better than usual. I would not hesitate to come back. The breakfast was below par to what I am used to.

Room Tip: Try to get a corner room if you want a better view of the river.
See more room tips
  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bearsm53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSkopje, Front Office Manager at Holiday Inn - Skopje, responded to this review, April 8, 2014
Dear Guest,

We thank you very much for choosing Holiday Inn Skopje for your stay and for taking time to share your comments and rating with us.
We are glad that you liked the good reception and cozy room. We truly hope you had a pleasant stay and looking forward to have you back as a guest of our hotel.

Sincerely,
FOM Tomislav Kotevski
Holiday Inn Skopje
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed March 10, 2014

Front desk staff was outstanding, they helped secure concert tickets for us and ensured that we made it to and from the show. We ran into some challenges with our orginal room and were moved immediatley, apologies and a fruit basket followed. This is an outstanding property due to the staff!!

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gord G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSkopje, Front Office Manager at Holiday Inn - Skopje, responded to this review, March 13, 2014
Dear Gord G,

We would like to thank you for choosing the Holiday Inn Skopje and for taking time to share your recent experience with our hotel and to write such kind words for our staff.

We hope we will have the honor to welcome you back at our property next time you visit Skopje.

Sincerely,
FOM Tomislav Kotevski
Holiday Inn Skopje
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
122 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 bubbles Reviewed March 10, 2014

I found this hotel to meet my needs in a simple, adequate way. The room was a little tired, but the bed was comfortable and the bathroom was spacious with a nice walk in shower as well as a bathtub. Of course in this region one does not expect Ritz Carlton like standards, thus keep your expectations realistic and you won't be disappointed. The rooms all smell of cigarette smoke as well due to the culture so expect a smokey room. The location is good, right next to the river front where there are numerous restaurants and abundant shopping. Front desk and bell staff were friendly and helpful.

Room Tip: Even though I was next to the elevator I did not hear much noise
See more room tips
  • Stayed February 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank travelgal1220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSkopje, Front Office Manager at Holiday Inn - Skopje, responded to this review, March 13, 2014
Dear Guest,

We would like to thank you for taking time to share your comments about your recent experience with our hotel.

We are glad that you liked the comfortable bed, friendly and helpful staff and the central location of the hotel. We also value the negative comments, because they give us a motive for improvement in the future.

Thank you for choosing our hotel and we are looking forward to welcome you back next time you are here for business or leisure.

Sincerely,
FOM Tomislav Kotevski
Holiday Inn Skopje
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bethesda, Maryland
Level Contributor
168 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 bubbles Reviewed March 3, 2014

Stayed one night only- staff and the location were great. The hotel is nice- the only annoying thing was the internet- the wifi is free in the room but you have to keep re-entering user id and password even after a short period of inactivity. That would be my only suggestion for the Hotel - to consider changing this- it would be useful to have free wifi that once you log in , you don't have to keep re-logging in.

Stayed February 2014, traveled on business
Helpful?
Thank goranfoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSkopje, Front Office Manager at Holiday Inn - Skopje, responded to this review, March 13, 2014
Dear Guest,

We thank you very much for having chosen our hotel and for taking time to share your valuable review with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.That is why we are glad that you found the staff friendly and the location great.We value the comments about the Internet connection as well and we would definitely take them in consideration.

We look forward to welcoming you back in our hotel.

Sincerely,
Tomislav Kotevski
FOM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sofia, Bulgaria
Level Contributor
74 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed February 9, 2014

This hotel always amazes me with the friendly staff and their fantastic service. I am regularly sating there on my business trips and i really enjoy it. Location is perfect, very near to the centre of the city and near a lot of restaurants. Very recently they have refurbished their room and now I can say is the best place to stay in Skopje.

  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Velko L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSkopje, Front Office Manager at Holiday Inn - Skopje, responded to this review, February 18, 2014
Dear Velko,

We thank you very much for choosing our hotel and for taking time to share your comments regarding your stay here. It gives us a great pleasure to read positive comments of this kind because we are truly devoted in providing the best possible service leading towards happy and satisfied guest.

Holiday Inn Skopje thanks you very much for your support and kind words and we hope to welcome you back again next time you are in Skopje.

Sincerely,
FOM Tomislav Kotevski
Holiday Inn Skopje
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bogota, Colombia
Level Contributor
60 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed February 9, 2014 via mobile

It's a shame Skopje has no other real options for a business traveller who wants to stay bang in the centre. Rumour has it there is one of the big chains due to come, but I haven't seen it yet. This place hasn't changed in years. The wallpaper is painful, and there are no safes in the rooms. The atmosphere is dead. And it's it value for money. But it is very clean (if a bit worn in parts), staff are friendly and the location is the best in the city. Wifi nor included as a routine.

Stayed February 2014, traveled on business
Helpful?
Thank Oleebg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSkopje, Front Office Manager at Holiday Inn - Skopje, responded to this review, February 18, 2014
Dear Guest,

We would like to thank you for taking time to share your rating about your recent experience with our hotel.
We are glad that you liked the clean room, friendly staff and best central location.
We also value the negative comments, because they give us a motive for improvement in the future that will eventually end up with a satisfied and happy guest.

Thank you for choosing our hotel and we are looking forward to welcome you back next time you are here for business or leisure.

Sincerely,
FOM Tomislav Kotevski
Holiday Inn Skopje
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn - Skopje

Property: Holiday Inn - Skopje
Address: Mosa Pijade Street 2, Skopje 1000, Republic of Macedonia
Phone Number:
Location: Republic of Macedonia > Skopje Region > Skopje
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#8 Luxury Hotel in Skopje
Price Range (Based on Average Rates): $
Hotel Class:5 star — Holiday Inn - Skopje 5*
Number of rooms: 178
Official Description (provided by the hotel):
Holiday Inn Skopje is situated in the heart of the city, next to the most important Government and administrative offices, shopping centres, theatres, museums and cinemas. The hotel is only 25 km far from the international airport Aleksandar Veliki and is most convenient for business as well as for leisure travellers.Holiday Inn Skopje offers 178 comfortable rooms and suites on 9 floors.Each room is equipped with bath, air conditioning system,mini bar,direct telephone line with voice mail system,computer sockets, internet access, satellite and pay TV.One room is specially designed and equipped for disabled persons.Feel the pleasant atmosphere of the restaurant Iris and enjoy the tasty international dishes or try the Macedonian meals and wines at the national restaurant Ogniste .The Aperitif Bar is ideal meeting place offering a variety of domestic and international beverages, coffees and snacks.The Meeting Network Programme has been developed to make your meeting run as smoothly as possible.The hotel has 8 different conference halls with capacity for up to 700 persons,with natural daylight and excellent technical support.The business centre is open 24 hours, offering workstations, printers, fax machine and HS Wirreless internet access After a long business day, you can relax at the Hotel sauna or gym. Or you can try your luck in the magic world of Le Grand Casino! ... more   less 
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Also Known As:
Holiday Inn - Skopje Hotel Skopje
Skopje Holiday Inn

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