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Homewood Suites by Hilton Boston/Andover
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Reviews (449)
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All reviewsbreakfast ladyfront deskroom was cleanliving areahome away from homebedroom suitesmall kitchenfitness centerwould highly recommend this hotelstayed one nightbasketball courtoutdoor poolwould stay againcomplimentary breakfastbusiness traveleasy accesspull out couch
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Reviewed August 5, 2012 via mobile

My husband & I booked a 1 bedroom suite for a quick overnight stay after attending a Red Sox game. It was about a 40 min drive north of Boston. Tho we arrived after midnight, we were still greeted with a smiling desk clerk.

Room was awesome with extremely comfortable bed. Breakfast buffet nothing extra special but as another reviewer stated, coffee, fresh fruit, eggs, bagels & the like, all included in hotel room cost. All hotel staff cheery & friendly!

  • Stayed: August 2012
    • Value
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2  Thank jaafha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff J, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this reviewResponded May 20, 2014

Wonderful! We greatly appreciate this review and you sharing your experience on the TripAdvisor website! I promise I will share it with our team. Thank you for staying with us and please return again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2012

It was a bit hard to find this hotel as it's down a industrial road, so you'd think it'd be sketchy but it was actually perfect. Andover is a upper middle class community by what we saw too so we felt completely safe. We stayed on a Sunday so with the right promo code is was definitely cheaper than if staying mid-week. They were unable to accommodate us for a second night last minute but we can totally understand why! It's a great business hotel. Right off the freeway, secluded, clean, the suites were more than we needed for the night but felt 4 star. The bed was comfortable and the kitchen amenities were great, they will even do your grocery shopping for you free of charge!

Our breakfast the next morning was terrific with a melt in your mouth quiche but I must say the service of who I'll call the breakfast lady was simply amazing, I wish I had got her name. She went out of her way to laugh and smile with you and told us about how she made certain items, she really made the stay at Homewood Suites a personal experience, like coming home. Hold on to her management if you're reading this!!

We took the train into Boston from this hotel. The train station for Andover definitely needs a GPS to get to and the payment system is funny (sticking folded bills in numbered slots) but you figure it out and it's better than parking in Boston or driving in.

This is a hotel we would definitely return to whenever we're in the area.

  • Stayed: July 2012, traveled as a couple
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2  Thank MountainGirl58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff J, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this reviewResponded May 20, 2014

Wonderful! We greatly appreciate this review and you sharing your experience on the TripAdvisor website! I promise I will share it with our team. Thank you for staying with us and please return again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2012

This location is back in the trees, so it had a nice entrance. We had a large single room (not a suite) with a full kitchen. It was quiet and comfortable. The front desk people were friendly and helpful. The floor in our room seemed squishy when we walked. At first it felt like we were lopsided, but we got used to it and decided the flooring had some cushioning in it or something. The wifi worked well, the TV had lots of channels, and the hot tub and pool were inviting. The breakfast was just what we needed- bagels, oatmeal, etc. Nothing special, but adequate to get on the road!

  • Stayed: July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank SandwichFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff J, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this reviewResponded May 20, 2014

Wonderful! We greatly appreciate this review and you sharing your experience on the TripAdvisor website! I promise I will share it with our team. Thank you for staying with us and please return again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2012

We stayed at the Homewood for over 4 months and we agree that the staff made all the difference. Homer, Kellie, Paulie, Stephanie, Miriam, Joe, Amy and everyone made you feel like you were their only guest. Everything was personalized. They all went way above and beyond to make your stay extremely comfortable. Everyone is accommodating, friendly and welcoming. Always greeted you with a warm happy smile. They actually took time to get to know their guest!! We highly recommend this hotel and we would stay there again and again.

  • Stayed: July 2012, traveled with family
    • Value
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Thank KIMBERLY H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff J, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this reviewResponded May 20, 2014

Wonderful! We greatly appreciate this review and you sharing your experience on the TripAdvisor website! I promise I will share it with our team. Thank you for staying with us and please return again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2012

Hotel is off the beaten path. Very quiet with nice amenities, outdoor pool, fitness center, sport court. Staff was friendly. Breakfast was ok. Personally I wouldn't stay again due to the fact we were on vacation.

Stayed: July 2012, traveled with family
1  Thank Dario F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff J, General Manager at Homewood Suites by Hilton Boston/Andover, responded to this reviewResponded May 20, 2014

We greatly appreciate this review and you sharing your experience on the TripAdvisor website. I apologize that your stay did not meet your, or our, expectations. t promise we have shared this with our team to learn and improve. Thank you for staying with us and we hope you will return again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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