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“Dissapointed with Elimination of Preferred Member Perqs” 4 of 5 bubbles
Review of DoubleTree by Hilton Hotel Boston - Andover

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DoubleTree by Hilton Hotel Boston - Andover
Ranked #2 of 7 Hotels in Andover
Certificate of Excellence
A TripAdvisor Member
“Dissapointed with Elimination of Preferred Member Perqs”
4 of 5 bubbles Reviewed November 9, 2012

I stay at the Wyndham Andover whenever my fraternity brothers throw a reunion. I do get the Merrimack College rate and usually the stay is very comfortable and predictably hospitable. However, Wyndham has recently opted to do away with the the drink and snack perq as part of their Wyndham Rewards stay package. I would like to see that returned. Thanks.

  • Stayed November 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Wyndham Hotel and Resorts

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WyndhamAndover2, Director of Guest Experience at DoubleTree by Hilton Hotel Boston - Andover, responded to this review, November 23, 2012
Dear Wyndham Traveler,
Thank you for letting us know how you felt about the change with the Wyndham ByRequest program. Feedback is so important. Wyndham felt that two loyalty programs were confusing to our guests so they decided to eliminate the snack program and focus on the Wyndham Rewards program. We will continue to provide you with excellent service. Please feel free to contact me on your next visit in Andover. You can email me at PCraig@wyndham.com.

Polly Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,196 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
South Dennis, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 8, 2012

Overall had a great time. The rooms were sufficient and I would definitely stay or recommend this hotel again.

  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank jwilliams2256
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DEDHAM
2 reviews
5 of 5 bubbles Reviewed November 8, 2012

THis hotel is immacuately clean and maintained. The beds are pillowtop and super comfortable. The hotel is nestled at the end of what feels like a country road. They
have a fire bowl burning in the outside courtyard at night while the surrounding trees are illuminated with lights. The food is superb at On the Bone Steakhouse. We return year after year!

  • Stayed November 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank JANET S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SILVER SPRING
1 review
5 of 5 bubbles Reviewed November 8, 2012

Clean hotel. Staff very professional and courteous. Was pleasantly surprised that the bottled water was complimentary. Food was good in the restaurant.

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank WENDY R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Boston - Andover

Property: DoubleTree by Hilton Hotel Boston - Andover
Address: 123 River Rd, Andover, MA 01810-1029 (Formerly Wyndham Boston Andover)
Phone Number:
Location: United States > Massachusetts > Andover
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Andover
#3 Family Hotel in Andover
#4 Romantic Hotel in Andover
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Boston - Andover 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Wyndham Andover Hotel Andover
Andover Wyndham

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