We have stayed in B&Bs around the US and Europe and enjoy the character and charm of each. I like to preface this review to say that we are flexible and easy-going travelers. This experience was a major disappointment. Victorian style was one of the charms of such a place. I expected a dark hallway with ornate and cramped rooms, but the pleasure stopped there. The entranceway and the entire house were so musty! Anne, the innkeeper, immediately said to us "I hope you like cats" and when you looked around, there were about 5 cats under tables and on chairs. This was not mentioned about this place. I did need to use my inhaler with all of the musty air and dust around. When Anne offered us the downstairs room, I said no because there were cats SLEEPING ON THE BED!! There were no cats in the room we took, but it wasn't until the next morning that I saw the clumps of cat hair on the carpet. Both innkeepers were frankly odd- Alan hovering over us in the parlor and Anne sitting down at breakfast with some of the guests to discuss her Parkinson's disease. The breakfast, in another building about 1/3 mile up the street, was a BUFFET with cold cereal, cold scrambled eggs, deli ham, and microwave sausage. I acknowledge that this work would be hard, but when I was charged $280 for one night, you expect much better. Overall, really disappointed with this place.

I called to make a reservation and I asked on the phone if the room had a private or shared bath. She said I insulted her for asking that question and started being rude and insulting to me. I apologized and she continued her rant. I then hung up

Stay away. Something is wrong with the owner.

My boyfriend Chris and I had to travel to Amherst for a wedding and I had always wanted to stay in a historic bed and breakfast, and we found this treasure. As an avid antiques lover and historic architecture enthusiast, I was in heaven! Within minutes of walking through the front door, I was in tears because I was overcome with the beauty and perfect attention to detail. What a gorgeous place! The innkeeper Ann showed us everything, and was so gracious! Her husband Alan is sweet and kind, we all bonded over this two-night stay! Our room was perfect with tons of ambiance and the most amazingly comfy beds! I usually don't sleep very well, but to my surprise the bed cradled me like a nest that was so comfortable that according to my fitbit, allowed me to have more deep sleep than ever before! The breakfast meal was located at their sister "Amherst Inn", just down the street. Once again, I was amazed at the glorious architecture, and Ann showed me around. The chef Pam prepared some wonderful blueberry pancakes with warmed pure maple syrup, which were amazing! During our stay at Allen house, we had some fantastic conversations with both of the owners, and I could go on and on about their hospitality. Without a doubt, I recommend these inns and would go back again in a heartbeat. This stay was like a lifelong dream of mine!