The sheets were clean, but the blanket (below the comforter) had dark hair ALL OVER IT. I called the front desk and they agreed to move me. When I went there to exchange keys, the front desk person let me know that "our house keeper DOES have dark hair." I thought "great." The second room ALSO had hair all over the blanket. So disgusting. They offered to move me to another hotel and I was happy to move. They called and got me another room at the same rate. I asked for them to cover my taxi fare (almost $20) and the front desk person couldn't get the manager on the phone to authorize it, so they let me pay for it myself. I'll never stay there again.
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- Also Known As:
- University Lodge In Amherst Hotel Amherst
- University Hotel Amherst