This was my first stay at the UMass Hotel and I was extremely pleased from the moment I entered the garage right through the time I checked out. My experience:
1) Lots of free parking available ( I attended a conference with a few hundred participants).
2) Greeted at the garage exit by a hotel employee who was very personable and anxious to help me with my belongings; very professional
3) The front-desk staff were friendly and very professional; they glady accomodated my request for a quiet room
4) All areas of the room was incredibly clean; due to the nature of my job, I am a frequent traveler and stay in many hotels/motels, (the middle and higher-end chains) and UMass was impressive
5) Check-out was quick and the front-desk staff was, again, very friendly and professional
6) Upon departure, I was again greeted by a hotel staff person who wished me a safe trip and "...come back and visit us again"
7) Rates for lodging charged were very reasonable
All I can say for UMass and their hotel staff; Job Well Done!
UMass is a hotel I would highly recommend.
- Official Description (provided by the hotel):
- Rated the best hotel in Amherst, and seated in the center of the picturesque UMass Amherst campus, Hotel UMass blends a tranquil countryside escape with the bustling energy of campus life, making it your ideal destination when staying in the area. During your stay at Hotel UMass, you will have access to the distinctive cultural atmosphere of one of the nation’s top universities, while remaining only minutes to historic downtown Amherst, allowing you to discover the magic of the Pioneer Valley. The breathtaking views from your guestroom alone will allow you to appreciate the natural beauty of scenic New England.During your stay, you will enjoy first-class accommodations and exceptional service. We offer university guests, conference attendees, parents, students, local and corporate travelers and alumni an exceptional Hotel UMass experience. ... more less
- Reservation Options:
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- Also Known As:
- Umass Hotel At The Campus Amherst
- Campus Center Amherst