This is a new restaurant in the old Friendly's space. I've eaten there 3 times in the last 3 weeks. In each case the service is what kept my rating down.
The Pros: Food is good, and the shakes are very much so. Expect to spend about $30 for two, if you get big burgers, fries, and shakes. Cute 50's style decor.
The cons: the staff is still learning-- very inefficient at times. It can be amusing (or aggravating, depending on your patience level) to sit at the counter and watch the staff in action. The shake station especially seems like a free-for-all-- multiple servers all trying to make shakes at the same time-- one or two succeeding , while others are watching and awaiting their turn. (If you can't find your server to get a water or your check, he's probably in line at the shake machine!)
Getting all the food to the table at the same time is a challenge-- but I have to assume they'll get better as time goes on.
One thing that is confusing to new customers, and needs to be fixed: There seems to be no rhyme or reason to handling seating when you walk in the door-- especially when it is busy. Do I ask someone for a table? or am I supposed to look for an opening,and try to figure out how many of the half dozen or more people in the waiting area are ahead of me or just waiting for takeout?
I've been there three times, seen three different ways it is handled.
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