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“Very nice hotel, looks good after renovation”

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Hampton Inn & Suites Annapolis
Ranked #11 of 21 Hotels in Annapolis
Richmond, Virginia
Level 6 Contributor
332 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Very nice hotel, looks good after renovation”
Reviewed April 4, 2014

I have stayed here before as it is very close to one of my customers. The last time i stayed here they were doing some light renovation to the hotel and I have to say they did a good job. The hallways look good, brighter than before. The staff was very friendly at checkin and the breakfast area was clean and well stocked. My room was very clean and quiet and I had a very good nights sleep. I will stay here again and will look forward to it knowing I can get a good nights sleep.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drrosenthal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, General Manager at Hampton Inn & Suites Annapolis, responded to this review, April 20, 2014
This was awesome. We thank you for both your kind words and for taking the time to share them with us. We set out every day to make each of our guest stays pleasant, comfortable and clean. It’s great to hear when we were able to accomplish that exact goal. In this case it sounds like we accomplished that with you this stay
Like with all of our reviews, I will be sure to share your comments with all of my coworkers.
We appreciate your business and look forward to seeing you all in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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730 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Boonton, New Jersey
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 3, 2014

I always stay at Hampton Inns, I love the beds, bedding and breakfast. This Hampton did not quite meet my expectations. The beds were not as comfortable as usual and the air conditioning did not work very well. I'll still choose Hampton in the future, this one was just not my favorite.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Hampton

Helpful?
Thank cjmjcherbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, General Manager at Hampton Inn & Suites Annapolis, responded to this review, April 20, 2014
First of all I would like to apologize that your stay did not meet your expectations during your last stay with us. We appreciate hearing from all of our guests, even those whose expectations we fall short of meeting. I would like you know that I will immediately look into the issues that you experienced during your stay with us. I will be sure to share your review with my entire staff so that we may be better prepared in handling these types of challenges when brought to our attention.
I again do apologize for your most recent stay with us. We realize that you have many choices when you travel and truly hope that you give us a second opportunity to meet you expectations. We are especially happy that you will continue using Hampton Inns.
Again thank you for taking the time to share your experience here with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, United States
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 2, 2014

The staff is always friendly and courteous! They treat every one with a high level of respect! I look forward to going to bed because the bed is so comfortable and the room is always clean. They exceed all of my attentions!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank A W B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, General Manager at Hampton Inn & Suites Annapolis, responded to this review, April 20, 2014
I would like to thank you for your kind words. We strive on a daily bases to maintain the comfort, the cleanliness and the especially the friendliness of the staff that our guest have come to expect from us. We take great pride in representing the Hampton brand in the Annapolis area. We work hard to up hold the value and quality that our guests have come to expect both from our hotel as well as the Hampton brand.
We thank you for your loyalty and we look forward you staying with us again in the future.
We hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mappsville, Virginia
Level 3 Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 1, 2014

My room had maintenance issues that should have been taken care of well before my stay. This hotel is below the Hampton Inn standard. The delamination of the bathtub and the broken grout should have been noted by the house cleaning staff.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Craigmilese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, General Manager at Hampton Inn & Suites Annapolis, responded to this review, April 20, 2014
First of all I would like to apologize that your stay did not meet your expectations during your last stay with us. We appreciate hearing from all of our guests, even those whose expectations we fall short of meeting. I would like you know that I will immediately look into the issues that you experienced during your stay with us. I will be sure to share your review with my entire staff so that we may be better prepared in handling these types of challenges when brought to our attention.
I again do apologize for your most recent stay with us. We realize that you have many choices when you travel and truly hope that you give us a second opportunity to meet you expectations.
Again thank you for taking the time to share your experience here with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed March 24, 2014

I expected packaged grits at the breakfast items at the hot breakfast items... florida was the only stay that had the packaged grits...... people in the north eat grits, why not have grits at all your hot breakfast bars.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank marjoriet15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, General Manager at Hampton Inn & Suites Annapolis, responded to this review, April 20, 2014
Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your feedback and are very sorry we didn’t have all the breakfast items you would have liked to see but, we were glad to see you were satisfied with all other aspects of your stay. We will take your comments under consideration as we work to improve our guest experience. We hope you will come visit us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed March 6, 2014

Everything about our stay except for the weather was perfect. Nice decor, clean, quiet and I especially liked the dog gift package. Nice breakfast selections. The fireplace lobby, the breakfast area and the halls were spotless. The dog walking area was large and bags were provided to clean up.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank joelt120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, General Manager at Hampton Inn & Suites Annapolis, responded to this review, April 20, 2014
We would like to thank you for both your kind words and for taking the time to share them with us. We set out every day to make each of our guest stays pleasant, comfortable and clean. It’s great to hear when we were able to accomplish that exact goal. We are also happy that you appreciate our property allowing pets and that you enjoyed the designated pet walk area with the appropriate necessities.
I will be sure to share your comments with all of my coworkers, especially that coworker in the housekeeping department.
We appreciate your business and look forward to seeing you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
167 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed March 1, 2014

The hotel is good value with parking, wi-fi and breakfast included in the rate. Service was very friendly and notably better than some more expensive chains. The room was a little tired but had satisfactory amenities. The location was good with a short cab ride into the restaurants and bars of Annapolis.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank J L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard H, General Manager at Hampton Inn & Suites Annapolis, responded to this review, April 20, 2014
First I would like to thank you for taking the time out of your busy schedule to review your past stay with us. We honestly believe that it is the people at our hotel that separates us from the other hotels in the area. Without friendly, helpful and caring coworkers I'm not sure the amenities would mean much. We are delighted that we were able to meet your expectations during your last stay with us.
Again thank you of your positive words. I will be sure to share them with my coworkers.
With so many choices available to you for your hospitality needs in the Annapolis area, we are appreciative that you chose us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Annapolis

Property: Hampton Inn & Suites Annapolis
Address: 124 Womack Dr, Annapolis, MD 21401-7399
Phone Number:
Location: United States > Maryland > Annapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Annapolis
#3 Family Hotel in Annapolis
#8 Romantic Hotel in Annapolis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Annapolis 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
The Hampton Inn & Suites Annapolis is located within minutes of the US Naval Academy, Historic Downtown, shopping and many fabulous restaurants. Whether you're in the area for business or leisure, the Hampton Inn & Suites Annapolis is the place for you. Enjoy our complimentary daily hot breakfast buffet, complimentary 24-hour coffee and tea bar, 24-hour convenience market, complimentary Wi-Fi throughout the hotel, spacious guest rooms, outdoor pool & patio, billiard table, great service and 100% Hampton guarantee! ... more   less 
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Also Known As:
Hampton Inn And Suites Annapolis
Hampton Inn & Suites Annapolis Hotel Annapolis
Hampton Inn Annapolis
Hampton Inn Hotel Annapolis
Annapolis Hampton Inn

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