We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Crowne Plaza Annapolis
Ranked #15 of 21 Hotels in Annapolis
fl
Level Contributor
85 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Very nice”
Reviewed February 3, 2011

Stayed one night here, a very nice clean hotel with a freindly staff. Had a later Dinner/ Snack in the hotel restaurant which I enjoyed. Nice room with very comfortable sheets, blankets and pillows.

Stayed January 2011, traveled on business
Helpful?
1 Thank WolverineFl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

556 reviews from our community

Traveler rating
    140
    171
    122
    76
    47
See reviews for
140
161
34
135
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
Charleston, West Virginia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 28, 2011

We reserved a room here last summer. We walked into the lobby about an hour after check in time. The young lady at the desk said "Your room isn't ready." I asked, "When do you think it might be ready?" She said, "Don't know." I had called ahead to make sure the room would be ready, since we had been traveling all day and were tired. I went out to the car and called Loews. They said to come on over. I went back into the lobby of the Sheraton and said, "We would not be staying." And the clerk said, "Well, don't expect your money back. (we had paid in advance). Will not ever ever ever stay at a Sheraton again.

Stayed June 2010, traveled as a couple
Helpful?
Thank wesleydarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delens, General Manager at Crowne Plaza Annapolis, responded to this review, February 1, 2011
I am terribly sorry for your experience at the Sheraton Annapolis Hotel in the summer of 2010. It certainly is not our intent to inconvenience any of our guests in such a fashion, particularly during the busy travel season in Annapolis and I am sorry I cannot speak to the particulars of your experience as it happened some months ago. I am pleased that the Sheraton Annapolis Hotel has welcomed multiple new team members over the last 8 months and they regularly receive accolades for their service and friendliness. I hope that you will not allow one experience with a Sheraton to impact your impression of the many many Sheraton hotels around the world. I hope that on your next visit to Annapolis, you will give the Sheraton Annapolis Hotel a second chance and allow yourself the opportunity to enjoy the service so many others have since your last attempt here.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Annapolis hotels

Level Contributor
62 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 6, 2011

We had a great room for NYE and it had the amenities as well since we're gold members. We were very pleased with the overall hotel and service as well. The heavenly beds were just that, heavenly.

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drchumby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delens, General Manager at Crowne Plaza Annapolis, responded to this review, January 21, 2011
I am so pleased that you enjoyed your visit with us New Year's Eve! With that particular date so memorable in the course of a year, I am thrilled we were part of your memory! We look forward to welcoming "you and yours" in the future at the Sheraton Annapolis Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
Reviewed December 27, 2010

Got snowed in and had to stay overnight because the roads were bad. The staff was excellent and the room; clean & comfortable. The Front Dest staff was very friendly and helpful. Beautifuly decorated and a great location, near the Mall and restaurants across the parking lot.

Stayed December 2010, traveled on business
Helpful?
Thank Byronkmau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delens, General Manager at Crowne Plaza Annapolis, responded to this review, January 4, 2011
Thank you very much for taking a minute to share the details of your visit at the Sheraton Annapolis Hotel. While I am sorry that the snow caused you to leave the privacy of your home, I am very pleased that we were able to accommodate you so well. The staff has worked hard over these many months to ensure they are able to WOW all of our guests and I am pleased that you enjoyed that experience. Both our proximity to Annapolis Mall and Parole Towne Center have provided us multiple compliments and we recognize that benefit as well! Again, thank you for taking a minute to share your feedback and we look forward to welcoming you back to the Sheraton Annapolis!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Cod
Level Contributor
249 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed October 30, 2010

With the exception of the woman who checked us in, everyone was very courteous and service-oriented. The fitness room was great, the rooms were spacious and the beds - as always - were awesome. location is a bit odd as you are in the middle of lots of shopping but a relatively short drive to the historical sections of the city. The free internet and free parking were a bonus!

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debbmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scranton, Pennsylvania
1 review
Reviewed October 12, 2010

I stayed at this hotel because it allowed dogs and they offered a shuttle to downtown Annapolis. The shuttle was easy to get first thing in the morning but it was impossible to get a ride back to the hotel. We ended up having to call a cab twice because the shuttle wasn't available to pick us up. The last day of our stay the shuttle was broke down but the hotel did pay for the cab ride after a 15 minute argument. The front desk people were not at all helpful but the guy who drove the shuttle in the morning was the sweetest guy I ever met. He was the best thing about this hotel. The pool was kept nice and clean and the rooms were also clean. If it wasn't for the shuttle disaster, the trip would have been great. if you have your own transportation, I would reccomend this hotel for the location. Otherwise, just stay downtown and sae yourself the hassle.

  • Stayed August 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mistresscod79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delens, General Manager at Crowne Plaza Annapolis, responded to this review, December 7, 2010
Thank you for taking a minute to share the details of your experience with us. The information you share is always helpful and I am sorry that the complimentary shuttle broke down while you were visiting us! I will follow up with the front office team to identify if our shuttle was consistently full of guests and how we can better handle busy hotel dates so we minimize any occurence of this possibly happening in the future. I very much look forward to sharing your feedback about the shuttle drive - how nice! Again, my apologies for the shuttle challenge and I hope we have the opporutnity to welcome you back to the Sheraton Annapolis Hotel during your next visit here.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
873 reviews
485 hotel reviews
common_n_hotel_reviews_1bd8 297 helpful votes
Reviewed October 9, 2010

Nice hotel, free parking, across street from a Mall. Reception staff were very nice and helpful. Rooms were very comfortable but when we were there the room key 'machine' was not operational so we had to have someone from the hotel come with us to get into our room, and they didn't confirm our name to ensure it was really our room!!!!! We did have an issue with our bill which took a couple of iterations to resolve but it was resolved and we were happy with the way the staff handled it. They even sent a box of chocolates to the room which was a nice gesture. We have stayed here before and would stay here again, this time there were just a couple of glitches. If you don't want to park in town, drive to the Navy Stadium where there is a Park and Ride.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WeeLuv2Travel2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delens, General Manager at Crowne Plaza Annapolis, responded to this review, December 7, 2010
I am pleased that you found the hotel team friendly and nice - how nice to read and I look forward to sharing. I do recall the time you visited us as the broken key machine was an absolute inconvenience and I am sorry. I am very sorry we did not do a good job of confirming the registered name ot the guest room - we take that practice very seriously, regardless of the "key machine condition". This topic will be reviewed during our weekly staff meeting for immediate re-training with all teams. I hope we have an opporutnit to welcome you back to teh Sheraton Annapolis Hotel and thank you for letting me know about the name confirmation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Annapolis hotels
0.7 mi away
Country Inn & Suites By Carlson, Annapolis
1.0 mi away
Hilton Garden Inn Annapolis
0.4 mi away
Doubletree by Hilton Hotel Annapolis
Show Prices
Show Prices
Show Prices
1.0 mi away
SpringHill Suites by Marriott Annapolis
2.5 mi away
Loews Annapolis Hotel
Loews Annapolis Hotel
#2 of 21 in Annapolis
4.0 of 5 bubbles 1,165 reviews
0.3 mi away
Holiday Inn Express & Suites Annapolis
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Annapolis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Annapolis

Property: Crowne Plaza Annapolis
Address: 173 Jennifer Rd, Annapolis, MD 21401-3043 (Formerly Sheraton Annapolis Hotel)
Phone Number:
Location: United States > Maryland > Annapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 21 Hotels in Annapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Annapolis 3.5*
Number of rooms: 196
Official Description (provided by the hotel):
Our hotel is located near the excitement of downtown and historic Annapolis. We are located within walking distance to restaurants and shopping at Westfield Annapolis Mall. In Downtown Annapolis enjoy attractions like shopping, historic attractions and waterfront restaurants. Guests can enjoy remarkable amenities like room service, 24 hour fitness center, sundry shop, indoor pool, Jacuzzi,complimentary high speed Internet and Annapolis Bar and Grill. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotwire, Priceline, Hotels.com, Travelocity, Orbitz, Cancelon, Cheap Tickets, HotelQuickly, HotelsClick and HRS so you can book your Crowne Plaza Annapolis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Annapolis
Annapolis Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing