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“Great service, comfortable hotel” 4 of 5 stars
Review of Crowne Plaza Annapolis

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Crowne Plaza Annapolis
Ranked #16 of 21 Hotels in Annapolis
Hershey, Pennsylvania
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great service, comfortable hotel”
4 of 5 stars Reviewed May 4, 2014

Husband and I went to explore Annapolis and this was a great hotel for the price paid. It's not in downtown but the free shuttle service is very easy to use and the man who drives on Saturdays is wonderful! He was so personable and entertaining. The front desk service was wonderful. They permitted us to check in early since we arrived sooner than expected and answered any questions we had. Great customer service. The room was clean. Beds were not the most comfortable but were fine for one night. The Starbucks coffee in the room is a nice touch but the creamers, sugars, etc. were not re-filled so had to have my coffee without creamer...again not a show stopper. The pool area and hot tub area was very clean and comfortable as well.

Room Tip: Ask for a King bed if possible. The doubles are not very comfortable.
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ktkidsmhs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review, May 6, 2014
Dear ktkidsmhs, thank you for the wonderful review and letting everyone know what a great hotel and awesome hotel employee's we have. We all work very hard to please all our guests and I am happy to hear we exceeded your expectation. We look forward to you coming back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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519 reviews from our community

Traveler rating
    129
    159
    112
    75
    44
See reviews for
128
152
31
128
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
McKinney, Texas
1 review
5 of 5 stars Reviewed May 1, 2014

This was a very good hotel with very friendly staff, free shuttle bus to downtown Annapolis. The Food and Service was very good at Annapolis Bar & Grill. The waiters Sulma was very polite and very kind to the guests.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ali F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review, May 2, 2014
Ali F, thank you for the wonderful comments about the hotel and staff. We take pride in our hotel and taking care of our guests, I am glad you notice. Come back and see us soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scranton, Pennsylvania
Level Contributor
171 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed May 1, 2014

The hotel is located very close to the downtown area and conveniently located near shops and restaurants. The staff was very friendly, check in was quick. The only bad part of the stay is the elevators, very slow. There is a free shuttle to the downtown area. The room must have been redone very recently. The room and bathroom were spotless and clean. The beds were comfortable and quiet. We stayed for two nights and have no complaints. Thank you Sheraton.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Ljmscope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review, May 2, 2014
Ljmscope, thank you so much for letting everyone know about our great customer service and our beautiful rooms! Thank you for staying with us, and we look forward to you coming back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California, United States
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 25, 2014

Very big spacious hotel. Arrived late and was warmly greeted by a friendly staff. Check in was quick and we were in our room in under 10 minutes. The room itself was large, clean and very comfortable. Just did one night but it was very nice and quite.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Eve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review, April 29, 2014
Dear Eve S it was great to see you take the time to write such a nice review, it is much appreciated. The staff works very hard to please and take care of all our guests. We hope you come back to see us soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 22, 2014

We stayed there last weekend and had a really great time. I was concerned with being so far from downtown but learned they have a great free shuttle service which operates till about 11 oclock that brings you right downtown then picks you up again. No problems there, I believe his name was Sherone, he drove the bus well and gave us a great heads up on what to see and where to eat, real top notch. The front desk staff were very competent and quickly checked people in and out so there was never any delay or lines. The pool was a nice addition to unwind after a day of sight seeing. There are also three or four restaurants (in addition to the Sheraton's Annapolis bar and grill) within walking distance.

Green Features: There was recycling cans in our room. We also noticed that they use no trash bags, just a clean black trashcan for garbage which reduces landfill waste.
  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank GargoyleH8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review, April 29, 2014
Dear GargoyleH8, thank you for taking time out our your busy day to write a review and talking about our great hotel an super staff! We take pride in delivering great service and I am truly glad you noticed. Thank you again, and we look forward to seeing you real soon in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, Virginia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 29, 2014 via mobile

Though this hotel is a little outside the downtown area, we are finding it to have wonderful service, a great price and a very nice room. We checked in four hours early and the desk staff went out of their way to find us a room that early. Very courteous.

Stayed March 2014, traveled as a couple
Helpful?
Thank drewbiesviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review, April 2, 2014
Thank you for taking the time to write such a wonderful review of our hotel and staff! We take great pride in taking care of our guests. We look forward to you coming back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Kentucky
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 13, 2014

This hotel is very easy to find. It is situated in a GREAT for food, entertainment, site seeing etc. If you want to do more site seeing in the downtown Annapolis area, you are only a few minutes away. The only down side to this is that you will have to pay for parking once reaching downtown. However, there is shopping, lots of food and misc. stores near by. The staff is very accommodating and friendly. I would recommend it for singles, couples and families.

  • Stayed March 2014, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Dom_RoweYaBoat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review, March 18, 2014
Dear Dom_RoweYaBoat, thank you for review and all the nice things you said. Please keep in mind we do have a free shuttle that goes downtown so you don't have to drive down and pay for parking. Thank you again and we look forward to you coming back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Annapolis

Property: Crowne Plaza Annapolis
Address: 173 Jennifer Rd, Annapolis, MD 21401-3043 (Formerly Sheraton Annapolis Hotel)
Phone Number:
Location: United States > Maryland > Annapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 21 Hotels in Annapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Annapolis 3.5*
Number of rooms: 196
Official Description (provided by the hotel):
Our hotel is located near the excitement of downtown and historic Annapolis. We are located within walking distance to restaurants and shopping at Westfield Annapolis Mall. In Downtown Annapolis enjoy attractions like shopping, historic attractions and waterfront restaurants. Guests can enjoy remarkable amenities like room service, 24 hour fitness center, sundry shop, indoor pool, Jacuzzi,complimentary high speed Internet and Annapolis Bar and Grill. ... more   less 
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Also Known As:
Sheraton Annapolis
Annapolis Sheraton

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