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“Won't stand out on the spectrum but got the job done” 3 of 5 bubbles
Review of Crowne Plaza Annapolis

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Crowne Plaza Annapolis
Ranked #15 of 21 Hotels in Annapolis
Brooklyn, New York
Level Contributor
95 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Won't stand out on the spectrum but got the job done”
3 of 5 bubbles Reviewed February 2, 2014 via mobile

Functional hotel in a great suburb in Annapolis. A no frills stay, bed was ok - no fluffy bedding and brown decor, you get the idea. I would have chosen a more modern place had I known. The staff were nice but this hotel just lacked personality. Also the bathroom counter was so low it was uncomfortable - I guess it's wheelchair accessible but it was rather inconvenient for me.

  • Stayed January 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank socioqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review, February 4, 2014
Dear socioqueen, thank you for taking the time to post a review and pointing out our very friendly staff. I am sorry you felt some things were not to your expectations. We hope that you come back to see us soon and enjoy the great staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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533 reviews from our community

Traveler rating
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    46
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
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  • French first
  • German first
  • Italian first
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English first
Lititz, Pennsylvania
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed January 12, 2014

I had a convention in the month of December. I traveled with my son and my mom so they could help. We were to stay one night and that night was great. The rooms were nice , ,and the lounge area as well. Then unexpectedly there was a snow blizzard and we had to stay one more night. The restaurant in the hotel was a little bit pricy so we walked 100 feet next door to the green turtle and that was great. The staff made our stay very nice and a special thanks to Yvonne Jones, who helped us with any questions

  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank irina i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review, January 17, 2014
Thank you so much for posting you comments regarding the hotel and staff. We look forward to you coming back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 26, 2013

Booked hotel a few weeks in advance. Drove down from NYC arriving after 1am, was told by the front desk that hotel is oversold and they would have to send me somewhere else. I was definitely upset at having to move again after such a long drive but the night staff promised that a manager would follow up and make things right. The next day, Brian Day, a hotel manager, handled the situation very well and made sure that I was happy with the outcome. He turned what should have been a very negative experience into a positive one.

Overall the hotel is standard for a Sheraton. The lobby area is nicer than one would expect in a suburban setting. They seem to have weddings/events there with some frequency, so the facilities (gym, pool, club lounge) gets crowded. Rooms are a bit small but comfortable and the lounge is small as well with not enough tables for everyone, especially at breakfast time.

  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank eXtraordinaryca t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review, January 2, 2014
Thank you for taking the time to write your comments and feedback. I am so glad to hear Brian took such great care of you after the mess up. I am happy to hear a poor experience turned into such a positive experience. We look forward to you coming back soon and having another positive stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 17, 2013

The pool was open but the temperature 68 degrees. Location is near a mall and could be anywhere USA. If you are looking for an Annapolis experience book downtown. No full length mirrors. No place to recycle. No refrigerator.

  • Stayed December 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lynda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review, January 2, 2014
Dear Lynda S, thank you for your comments. Please note we do have recycle cans under the desk and refridgerator are upon request. I am sorry these were not mentioned to you. I certainly hope that you will come back to see us soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed December 16, 2013

In November, my wife and I stayed for four nights. The hotel is rated 3 1/2 stars. I would agree with the rating just because the rooms are starting to show some age. Good time staying, nice pool area, friendly restaurant / bar. Great room service. Keep in mind the gratuity is already included in your bill. Friendly staff a good place to recommend.

Room Tip: Try to ask how new is the hotel or when was last renovated.
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  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Delfrio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review, January 2, 2014
Dear Delfrio, thank you for all the great comments about the staff and friendliness. We apprecaite you also recommending us as well. We look forward to you coming back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed November 26, 2013

Great Hotel! Wonderful extremely helpful Staff!! Yummy Breakfast!! I would definitely stay at this hotel again!!! It was very Clean and very comfortable!! We went to Annapolis for the weekend for a sporting event. We had a long horrible trip to Annapolis. We made arrangements to stay at the hotel at the very last minute - 5:30am Saturday morning for Saturday night. They were so nice - they completely understood our difficult situation and accommodated us. We were not able to check in0000 at 5:30am - because they were booked BUT they understood our situation and allowed us to shower and change in their locker rooms before our event. We were quickly off and on our way for a much more comfortable successful day than we thought we would ever have. We came back later in the afternoon, checked in, and had a very comfortable night. The Sheridan definitely made our trip to Annapolis so so so much better!!! Thank you for your help!!

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Llie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review, December 2, 2013
Dear Llie, thank you so much for all the wonderful comments. The staff loves to take care of our guests and see such awesome comments about them and the hotel. We are gald we made your trip so enjoyable. We look forward to you coming back soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Annapolis

Property: Crowne Plaza Annapolis
Address: 173 Jennifer Rd, Annapolis, MD 21401-3043 (Formerly Sheraton Annapolis Hotel)
Phone Number:
Location: United States > Maryland > Annapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 21 Hotels in Annapolis
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Annapolis 3.5*
Number of rooms: 196
Official Description (provided by the hotel):
Our hotel is located near the excitement of downtown and historic Annapolis. We are located within walking distance to restaurants and shopping at Westfield Annapolis Mall. In Downtown Annapolis enjoy attractions like shopping, historic attractions and waterfront restaurants. Guests can enjoy remarkable amenities like room service, 24 hour fitness center, sundry shop, indoor pool, Jacuzzi,complimentary high speed Internet and Annapolis Bar and Grill. ... more   less 
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Also Known As:
Sheraton Annapolis
Annapolis Sheraton

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