Staff were always eager to correct any issues brought up. It would be better for hotel management to conduct a survey of the grounds or have each department verify their area is up to par. For example, when we arrived we the parking lot looked like 7-11 in Herndon Virginia with laborers loitering around drinking beer with empty beer cases littered around the car. Staff quickly fixed the problem but they were out their at least a couple of hours given the amount of empty containers.
I enjoyed the stay but felt it annoying to call and get a full compliment of towels and bathroom toiletries. A small issue but it only overworked the desk staff.
The hotel could use a better renovation. Poor quality work evidenced everywhere from floating hardwood floors in the elevator to missing trim around signage.
- Official Description (provided by the hotel):
- Our hotel is located near the excitement of downtown and historic Annapolis. We are located within walking distance to restaurants and shopping at Westfield Annapolis Mall. In Downtown Annapolis enjoy attractions like shopping, historic attractions and waterfront restaurants. Guests can enjoy remarkable amenities like room service, 24 hour fitness center, sundry shop, indoor pool, Jacuzzi,complimentary high speed Internet and Annapolis Bar and Grill. ... more less
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- Also Known As:
- Sheraton Annapolis
- Annapolis Sheraton