Booked the Sheraton 45 days ahead of a class for 2 of our employees for weekends in a row. The day after initially booking through Expedia we tried to change both reservations to 2 days instead of 3. This was not allowed even though when booking we could have chosen just 2 nights no problem. Now that they have your money, NO CHANGES ALLOWED. So even with 45 days to put us in the room we booked, the Sheraton Annapolis elected to put 2 men in a King room and not the Double that was booked. The Sheraton made no corrections when confronted at the desk and made no credit to the invoice for their screw-up. They just wanted to blame Expedia when clearly the Expedia paperwork shows a Double room. When Expedia was questioned, they blame the Sheraton Annapolis. Bottom line we will never use a Sheraton again nor will we use Expedia. Plenty of choices in Annapolis, do yourself a favor and avoid the headache.
- Official Description (provided by the hotel):
- Our hotel is located near the excitement of downtown and historic Annapolis. We are located within walking distance to restaurants and shopping at Westfield Annapolis Mall. In Downtown Annapolis enjoy attractions like shopping, historic attractions and waterfront restaurants. Guests can enjoy remarkable amenities like room service, 24 hour fitness center, sundry shop, indoor pool, Jacuzzi,complimentary high speed Internet and Annapolis Bar and Grill. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Cancelon, Orbitz, Hotwire, Cheap Tickets and HotelQuickly so you can book your Crowne Plaza Annapolis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Annapolis
- Annapolis Sheraton