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“Good location next to the mall.......” 3 of 5 bubbles
Review of Crowne Plaza Annapolis

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Crowne Plaza Annapolis
Ranked #15 of 21 Hotels in Annapolis
maryland
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Good location next to the mall.......”
3 of 5 bubbles Reviewed June 2, 2013

I book this hotel frequently on priceline name your own price, usually I get a room for $76. The rooms are clean and the staff are very friendly. There is a work out room but several times I have gone to work out it is musty and the air condition is not on or operating efficiently. I have also been to the gym and no cups were available for the water fountain. The bathtubs are very slippery when wet and they really need to put a mat down before someone gets injured. Overall for the price good room, I wouldn't pay more.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank cheyenne16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review, June 3, 2013
Thank you for taking the time to post your comments regarding our cleanliness and friendly staff. We take great pride in delivering excellent customer service. We take feedback very seriously and we use this to get better each and every day and will work on your suggestions. Thank you again and we look forward to you coming back soon!
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540 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
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English first
Baltimore, Maryland, United States
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed May 26, 2013

Basic amenities with a pleasant staff. Our stay was good. Nothing amazing but a decent place to stay. Room could have been cleaned better. Pills on the floor from the last guest and hair strands in the tub.

Helpful?
1 Thank Arik B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review, May 31, 2013
Dear Arik B, thank you for pointing out our pleasant staff, I was sorry to hear about the cleanliness of your room. This is not typical of our housekeeping deparment to miss this kind of stuff, pleas accept my apology. I hope as you travel back to this area you again choose us and I asure you a much better experience!
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Plymouth, Michigan
Level Contributor
92 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed May 24, 2013

Clean quiet room. Close to historic Annapolis.(4 miles) No breakfast a minus, but did have a restaurant if you wished to pay. Right across the street from a huge indoor Mall if you run into a rainy day or just want to do some shopping. Several restaurants within walking distance.

Room Tip: Ask for a quiet location
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank markzink13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review, May 29, 2013
Dear Markyz, thank you for taking time to post your great comments about our clean and quiet rooms. We also have a free shuttle that can take you to all these places. Our shuttle runs to a 5 mile radious. We look forward to you coming back soon!
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Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 20, 2013

We stayed for a hockey tournament/vacation. The room was clean and the hotel was remarkably quiet for a bunch of hockey teams running around. Free Starbucks coffee in the lobby makes for a great start to your day. The staff was very nice and helpful. The woman who helped me at the front desk the day we arrived deserves a promotion or a raise. She could not be anymore friendly or supportive in helping my family had everything we needed. We will be back.

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mfig303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review, May 22, 2013
Dear Mfig303 thank you so much for all the wonderful comments about our hotel. The associates take great pride in delivering a great experience friendliness and cleanliness! We certainly look forward to you coming back soon!
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Westampton, New Jersey
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed May 10, 2013

My husband arrived for a relaxing stay for one night before picking my step-son up from college. We switched our first room because it faced the loud highway, and that was not problem. Bad part is there was an adjoining room. The adjoining room woke us up 6:15 AM with loud teen/young adults banging something loud, speaking loud...anything to annoy and be disrupted. Well, that was the end of our "relaxing" stay. We called the front desk, and that problem was diffused. Now that we were up, we decided to use the hot tub. I called to find out what time the pool area opened, and found out it opened 5PM!!! so much for customer comfort...(it was explained the lifeguard did not come in until 5? why can't the Sheraton hire an AM guard?).front desk people were very nice, polite and helpful..but it is these little things that are annoying and would make me choose another place to stay, like the Doubletree. Our room was clean, tv did not work well. The adjoining doors (if you should get a room like that, check out who is next door.

Room Tip: if you get adjoining room, make sure rowdy young people are not on the other side, get a room away f...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ConnieandAnthony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review, May 13, 2013
Dear Connie and Anthony, thank you for the feedback, I am sorry about the noise you encountered. I am glad we were able to take care of it right away. Thank you for pointing out our cleanliness and freinedliness, we take pride in this! We hope you consider us for your future stays, and remember the other hotels only has an outdoor pool and are limited as well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Haven, Connecticut
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

We stayed at the Sheraton Annapolis last weekend and found our room to be clean, spacious and very comfortable. The Club Lounge was terrific and made the stay all the more enjoyable.

The front desk staff was particularly friendly and helpful. Nice indoor pool, gym and hot tub.

It made our visit to Annapolis all the more enjoyable.

We are brand loyal to MARRIOTT, but this Sheraton made us think about staying at a Sheraton again sometime.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank shelleyhc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review, May 8, 2013
Dear shelleyhc, thank you so much for the wonderful comments and wanting to come back. We thrive in being helpful and friendly and am so glad you let everyone know. We apprecaite your business and hope you become brand loyal to Sheraton!
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Fairfax, Va
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed May 6, 2013

Here's the deal. I'm an spg member and having a short stay overnight, (checking in 10pm checking out 4am) and at 3000pts thought how bad could it be and booked the room. Checking in on a Friday evening. Parking was a pain b/c the lot is small and there were two events going on in the hotel. Had to circle the lot a few times until finally we got fed up and asked the front desk where we could park and they said "across the street in the bank parking lot." Great, as guests we have to park across the street. Oh well, too tired to complain as it was getting late and had an early departure. Other than that check in was un eventful. They placed us on the 6th floor which is the spg floor. Couldn't enjoy any perks of the club lounge b/c too late in the evening plus checking out too early. Room was ok, avg I say, nothing special, nothing fancy. Clean and thats why I give this hotel and avg rating. Although I could complain about all the people at the events downstairs coming up to their rooms at midnight and shouting down the hallway, but we didn't. Here is your WARNING....the hotel is cheap per night and low pts b/c half the hotel, the back side of hotel, is facing the highway. All night we could hear trucks and loud cars driving by. Again, too tired to complain. We were making a pit stop so preferred to rough it out. Request a room facing the front of the hotel!!! Thats my one suggestions. Would I stay here again, yes but only if i was passing through and needed a place to rest, but i would request a room facing the front of the hotel. Another good thing, right off highway which is normally a good thing but since its so close, lots of noise....

Room Tip: get a room facing front of hotel. back side is facing highway with lots of noise all night.
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  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Duke_Fairfax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daryl S, General Manager at Crowne Plaza Annapolis, responded to this review, May 7, 2013
Dear Duke, thank for your taking the time to comment about your recent stay. I was sorry to hear about the parking and the noise you encountered. We due ask our groups to park at our over flow parking by the bank. As for the noise, the inside rooms are quiter, so as you travel back through the area please be sure to ask for this. Thanks for staying wiht us and we hope to see you soon.
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Additional Information about Crowne Plaza Annapolis

Property: Crowne Plaza Annapolis
Address: 173 Jennifer Road, Annapolis, MD 21401 (Formerly Sheraton Annapolis Hotel)
Phone Number:
Location: United States > Maryland > Annapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 21 Hotels in Annapolis
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Annapolis 3.5*
Number of rooms: 196
Official Description (provided by the hotel):
Our hotel is located near the excitement of downtown and historic Annapolis. We are located within walking distance to restaurants and shopping at Westfield Annapolis Mall. In Downtown Annapolis enjoy attractions like shopping, historic attractions and waterfront restaurants. Guests can enjoy remarkable amenities like room service, 24 hour fitness center, sundry shop, indoor pool, Jacuzzi,complimentary high speed Internet and Annapolis Bar and Grill. ... more   less 
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Also Known As:
Sheraton Annapolis
Annapolis Sheraton

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