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“Comfortable Hotel In A Good Location” 4 of 5 bubbles
Review of Loews Annapolis Hotel

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Loews Annapolis Hotel
Ranked #2 of 21 Hotels in Annapolis
Certificate of Excellence
GreenLeadersGold level
London, United Kingdom
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Comfortable Hotel In A Good Location”
4 of 5 bubbles Reviewed July 28, 2014

Stayed here in a large group and the service was fantastic. We checked in quickly and the staff were extremely helpful and gave us a map of the local area. The hotel was clean and very well furnished, the rooms were large and very comfortable. The location is great, is a quick and convenient to stroll to the local amenities and onto the harbour area.

  • Stayed June 2014, traveled with friends
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank HLCAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLoews, General Manager at Loews Annapolis Hotel, responded to this review, July 31, 2014
Dear HLCAR,
Thank you for your review. I’m delighted you enjoyed fantastic service from our team members, and I can tell you our staff takes great pride in providing memorable and efficient service. Thank you for the positive comments.

We do enjoy being in such a central location for exploring the best of downtown Annapolis! I’m glad the locations was great for you, in addition to finding our property to be comfortable and well-appointed.

We would love to welcome you back to Loews Annapolis anytime your travels bring you to the area.

Best wishes,
Barbara McMahon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,078 reviews from our community

Traveler rating
    550
    312
    128
    53
    35
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Rochester, mn
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed July 25, 2014

The room was comfortable with adequate closet and dresser space. Good size bathroom with a nice shower. It was very clean and the staff was helpful. It is very close to the historic town center and several good restaurants. Wifi was included in our room price, not sure if it always is. It is not swank or quaint but it was quite comfortable, especially for a conference. Would recommend it for the future.

Room Tip: We upgraded to a deluxe room for a modest price. Not sure how the rooms compare but ours was quite...
See more room tips
  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLoews, Director of Sales and Marketing at Loews Annapolis Hotel, responded to this review, July 31, 2014
Dear Dan B,
Thank you for your review. I’m glad you found our property to be very nice and comfortable, and that it accommodated your needs. We recently renovated our rooms with a coastal-inspired, chic décor and updated amenities, so it’s great to hear that enjoyed the hotel! We do include complimentary WiFi in all our guest rooms and suites.

Thank you for pointing out our convenient location. We often hear from leisure guests and business travelers who enjoy being in the cultural, historic district of West Street, and also such a short walk to Main Street and the waterfront area.

We look forward to welcoming you back for a future stay in beautiful Annapolis.

Sincerely,
Tracey Lyon-Mercado
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashburn, Virginia
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed July 24, 2014

We booked two rooms for 19 July. We were attending the Bacon Brothers concert (an excellent show) at the Ram's Head on Stage, which is just down the street. The staff were very friendly and the rooms were very clean and in great condition. The location is great for visiting the Annapolis attractions. The breakfast buffet was very good and reasonably (for an upscale hotel) priced ($16). This was our first stay at a Loews (we typically book Marriott's in the US), and it left an excellent impression. As an added benefit, we ran into Kevin Bacon twice in the elevators.

Room Tip: Ask for a room with a view of old town Annapolis.
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  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ted047
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLoews, General Manager at Loews Annapolis Hotel, responded to this review, July 31, 2014
Dear Ted047,
Isn’t Ram’s Head on Stage fantastic? We are continually amazed at the variety of entertainment and live music they offer 7 nights a week most often, and of course we love being just a couple of blocks from the venue!

I’m so happy that you had a great stay and enjoyed our friendly staff and newly renovated guest rooms. We just finished updating them in March 2014. It’s good to know you enjoyed the breakfast buffet- we appreciate the positive feedback.

How exciting we were your first Loews experience- the first of many stays we hope! Loews has beautiful properties in great U.S. destinations and in Canada (all are pet-friendly if that interests you). Thank you for your review and choosing to stay with Loews Annapolis. We sincerely hope to have the chance to welcome you back.

All the best!
Barbara McMahon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annapolis
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 22, 2014

We had a wonderful experience at the Loews hotel and would definitely go back. The hotel staff was wonderful and it was very clean and comfortable! The restaurant food was outstanding. Thank you for a great stay!!!!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Melissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLoews, General Manager at Loews Annapolis Hotel, responded to this review, July 31, 2014
DearMelissa M,
Thank you very much for staying with us recently and for your fabulous comments. I’m happy it was wonderful and that our staff contributed to your great experience. We always want our guests to feel comfortable and have a sense of Annapolis’ charm while in the hotel, so I’m glad you enjoyed everything.

Isn’t good food one of the best parts of travel? Happy you had an outstanding meal.

Will you visit again soon? We hope so and would love to welcome you back!

All the best,
Barbara McMahon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth Meeting, Pennsylvania
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed July 22, 2014

A simply perfect location in the beautiful town of Annapolis. Family gathering was held there, including lots of little ones. From the bellhop, to the front desk, to our room the service was kind, sincere and extremely helpful. Our room was lovely, spotlessly clean, perfect for our time there. Breakfast in the hotel the next morning, though not included, was an excellent value for the money & the food was delicious.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank IrishMom5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLoews, General Manager at Loews Annapolis Hotel, responded to this review, July 31, 2014
Dear IrishMom 5,
I’m delighted you had a fun family get together at Loews Annapolis and enjoyed our perfect location for this special occasion. Providing friendly and personalized service is our top priority and the best part of our jobs! Thank you for highlighting our team member’s genuine care for our guests’ experiences.

We very recently remodeled our rooms, so we’re pleased to hear you enjoyed the environment and found them spotless. We would love for the opportunity to welcome you back and be a “home away from home” for get-togethers and getaways in beautiful Annapolis

Best wishes!
Barbara McMahon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williston, Vt
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed July 21, 2014

Hotel is very clean, and in a good location. Staff is very, very nice. For the price that you pay to stay there though, you don't get anything but a room. No coffee in the lobby, no cookies, nothing extra. There are Keurig pots in the rooms, but the coffee pods are really bad. I think you can do better for the same or less money.

  • Stayed July 2014, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Ginger M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLoews, Director of Sales and Marketing at Loews Annapolis Hotel, responded to this review, August 4, 2014
Dear Ginger M,
Thank you very much for taking the time to review your experience. I am glad you found the property to be very clean and enjoyed our location and very friendly staff. We take great pride in our staff making all of our guests feel as if they are in their home away from home. I was disappointed to learn we did not exceed your expectations regarding our coffee. As you experienced in your accommodations, we do offer complimentary Keurig coffee and tea makers as a convenience for our guests, and I appreciate you sharing feedback about the coffee. I’m sorry it was not to your satisfaction. We value all guest input and review daily for opportunities we may grow from, trends in preferences, and areas where we are doing well.

Our commitment to continually improving is why we recently renovated all our guests rooms and with that update, we added the Keurig machines, complimentary WiFi in rooms, and 47-inch TVs among other amenities. While we try our best to ensure all our guests needs are met, had we have been made aware, this would have been an easy remedy for us, as we would have delivered a daily pot of coffee to your room. We will note in your reservations this preference moving forward and you have our commitment, we are looking into other options now that this has been brought to our attention. Please feel free to contact us to discuss any other details of your stay, and I hope you will reconsider staying with us should your travels bring you to Annapolis

Thank you again for taking the time to share your feedback with us.

Sincerely,
Tracey Lyon-Mercardo
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 21, 2014

I recently stayed at the Loews Annapolis Hotel for a business meeting and was blown away by the quality of the hotel and the friendliness of the staff. The hotel is a quick walk away from lots of fantastic restaurants, ice cream and fudge shops, and adorable boutiques, as well as the Maryland State House and the Annapolis waterfront. The front desk and valet staff were incredibly friendly, helpful, and efficient (the valet brought my car out in under 3 minutes). The guest rooms are chic and spacious, the king-sized bed was super comfy, and I especially enjoyed having a Keurig in the room for coffee and green-tea. Also, I tend to bring my own hair care products with me when I travel just in case the complimentary ones aren't up to par, however, I didn't end up using my own because the Davines shampoo and conditioner that were provided are fantastic! Loews provided an all-around top-notch experience! I will definitely be back and I highly recommend that anyone visiting Annapolis should plan to stay there, as well!

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank Juliana C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLoews, General Manager at Loews Annapolis Hotel, responded to this review, July 31, 2014
Dear Juliana C,
Thank you very much for taking the time to give your feedback. Wow, thank you for the wonderful comment about our “superior accommodations!” We are delighted you enjoyed our property and recently renovated, spacious rooms. We know the small details, including toiletries for some guests, can make all the difference in creating a top notch experience!

I’m so glad you experienced our friendly staff. We are truly proud to have team members who are so dedicated to personalized and professional service. They are the best!

Thank you for choosing Loews Annapolis and recommending us to others. We sincerely hope to get the opportunity to welcome you back soon.

Best wishes,
Barbara McMahon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Loews Annapolis Hotel

Property: Loews Annapolis Hotel
Address: 126 West St, Annapolis, MD 21401-2802
Phone Number:
Location: United States > Maryland > Annapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Annapolis
#1 Business Hotel in Annapolis
#3 Romantic Hotel in Annapolis
#4 Family Hotel in Annapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Loews Annapolis Hotel 4*
Number of rooms: 215
Official Description (provided by the hotel):
Steps away from the Chesapeake Bay, Loews Annapolis Hotel welcomes you with warm charming guest rooms and luxurious suites decked out in nautical style. Enjoy the comfort and outstanding service of the Chesapeake Bay's favorite choice among Annapolis luxury hotels. In the surrounding area, Loews is your most welcoming port. The premier hotel facility in this charming resort town, the Loews Annapolis Hotel offers a variety of unique suites, meeting spaces, and excellent service. ... more   less 
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Also Known As:
Loews Annapolis
Annapolis Loews

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