My husband and I arrived around 9:30 Saturday night ready to relax in a room we'd previously reserved. Upon check in we learned that we had actually booked at the Loews hotel in Washington DC (Apparently when I booked through Trip Advisor it took me to the sister site for the Loews hotel) and that due to the boat show there were no rooms available. Exhausted and befuddled we explained to the front desk staff that we were really looking forward to staying in Annapolis as it was a our five year anniversary. The staff couldn't have been more helpful. First, they suggested we head to the hotel restaurant and have a round of drinks on them while they canceled the hotel in DC. Then the manager (Jason I believe was his name) said that he would do his best to book us a room elsewhere.
We decided to have dinner in the restaurant since we had planned on walking the few blocks to downtown to eat after checking in. We received superb service and had a wonderful meal (the round of drinks didn't hurt either). I spent the better part of the meal calling neighboring hotels but had no luck getting a room in Annapolis-I had a feeling that the hotel manager likely wouldn't be able to get us a room given that everything was booked solid.
I jokingly said to my husband, " maybe we'll get lucky and someone will cancel at the last minute." He replied that at 10:30 at night it was unlikely. About 20 minutes later the manager rushes over to inform us that he'd gotten a last minute cancellation! We couldn't believe how our luck had turned around! They happily checked us in and shared in our excitement that we'd get to spend our anniversary in the place that we were married!
We headed up to our room, all the while proclaiming how helpful and courteous the staff had been thus far. Upon entering we saw a bottle of champagne and chocolates with a Happy Anniversary note attached. Our room was very comfortable and we felt very well taken care of. I only wish the staff were there the next day so we could thank them for their superb customer service.
- Official Description (provided by the hotel):
- Steps away from the Chesapeake Bay, Loews Annapolis Hotel welcomes you with warm charming guest rooms and luxurious suites decked out in nautical style. Enjoy the comfort and outstanding service of the Chesapeake Bay's favorite choice among Annapolis luxury hotels. In the surrounding area, Loews is your most welcoming port. The premier hotel facility in this charming resort town, the Loews Annapolis Hotel offers a variety of unique suites, meeting spaces, and excellent service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Sabre Hospitality Solutions, Hotels.com, Orbitz, Travelocity, Cheap Tickets, Priceline and Jetsetter so you can book your Loews Annapolis Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Loews Annapolis
- Annapolis Loews