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“Love this hotel....just make sure you book a room in the.......”

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Holiday Inn Express & Suites Annapolis
Ranked #12 of 21 Hotels in Annapolis
Certificate of Excellence
Reviewed May 29, 2012

Last minute stay booked by a near by hospital and despite the horrible reason why I am here, this stay was very comfortable.
I would have given this review 5 stars but the cemetery located in the back and side streets can be very disturbing.
But the amenities made up for it as soon as I walked in. This hotel at this location is very clean and the complimentary breakfast was very fulfilling. The beds are very comfy. The staff was very accomodating and the free usage of the laundry room came in handy!
Just try to checkin as early to checkin time just to make sure you get a room facing the front of the building.
If you ever want to peer out of the window, I don't think you would want to see tombstones.

Room Tip: Any room facing th front do the building should be a better choice!
  • Stayed: May 2012, traveled as a couple
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1  Thank MsBly35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (338)
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274 - 280 of 338 reviews

Reviewed May 24, 2012

Not easy to find and beware you can not get into the parkling lot if you are going west on Riva Road due to a center barrier. You eill have to turn in the the shopping center in the next block to get turned around so you CAN get into the hotel parking lot. The lobby was clean and the front desk service was very cordial. The room was larger then I thought it would be, but the bathroom design is abolutely terrible. Whe you open the door, it hits the commode. Hopefully no one is sitting on it at the time. Also entry construction does not allow for more than one person inside at a time, so forget using the vanity, unless the other person steps into the shower to let you pass.

  • Stayed: May 2012, traveled as a couple
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Thank JIMDSB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grace2451, General Manager at Holiday Inn Express & Suites Annapolis, responded to this reviewResponded June 5, 2012

Thank you for taking the time to share your experience during your recent visit. We are pleased to hear that you found our team of employees to be friendly and the room was larger than expected. The entrance can be tricky when you are not familiar with the area. If coming in off route 50, exit 22 Riva Rd is best. We will consider your comments in regards to the bathroom design when making improvements to our property.

Please stay with us on your next visit, we would love to assign a room with a larger bathroom to better accommodate your needs. Feel free to contact me for future reservations.

Yours in Hospitality,
Grace Scott
410-224-4317 ext. 304

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Reviewed May 23, 2012

.....than Myra at the Holiday Inn near Annapolis after a delayed flight from the West Coast. She checked me in with a smile, offered me a hot chocolate and got me excited about Annapolis. Now, after reading another review, I'm really looking forward to the tour she promises to give me of the nearby cemetery after breakfast from 6-10 in the morning.

Room Tip: If you get in at 1:30 AM take anything Myra gives you and ask for the "1:30 AM" rate for d...
  • Stayed: May 2012, traveled solo
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1  Thank TheIdiotandTheOdysse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grace2451, General Manager at Holiday Inn Express & Suites Annapolis, responded to this reviewResponded June 5, 2012

We appreciate your review. Myra is definitely the right person to see early in the morning/late at night. Her bright smile and bubbly personality is sure to get your stay off on the right track.

We look forward to seeing you on your next visit.

Yours in Hospitality,

Grace Scott

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Reviewed May 14, 2012

Maybe it was the location of the Holiday Inn Express that turned me off...our view was of a cemetery!!!! My husband actually had a dream of his recently deceased father that night!
what a weird place to build a hotel.
It was a very basic Holiday Inn and emphasizing on EXPRESS.. no frills what so ever.
The staff was friendly, the room was clean, but very, very small. We stay at Holiday Inns often, but we just wanted to leave the place as soon as we got there.
Fortunately, there is a brand new Town Centre Shopping mall with Whole Foods and lots of cute little stores in walking distance. Also there are restaurants in the Shopping area too,
We will state at the holiday inn express annapolis east on the bay (Kent Island) next year...

Room Tip: not sure which side would be worse, the street or the cemetery.
  • Stayed: April 2012, traveled as a couple
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1  Thank Nanaiscool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 22, 2012

Dear Nanaiscool,

Thank you for your feedback. We are pleased you liked the room accommodations as well as our friendly staff. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you did not like the location of our hotel. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,
Jaime W
Case Manager
IHGCare

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Reviewed May 12, 2012

For all you travelers in the Annapolis , MD area needing great, well managed, clean hotel with a great staff; this is the place. Specifically, Mary Ann, Von, Jay, Courtney and the general manager go way out of their way to make you feel like a valued guest. All I had to say is that I enjoyed bananas and Courtney in the food area saw to it that I was well accommodated.

Directions, restaurants, attractions and the like were offered freely.

I have been in many, many hotels world wide in my career and a clean room although very important takes a back seat to a friendly and competent staff.

Stay at this place while in Annapolis and you too will remember names and write a review just like I did.

David W.

  • Stayed: May 2012, traveled with family
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Thank K3FT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grace2451, General Manager at Holiday Inn Express & Suites Annapolis, responded to this reviewResponded June 5, 2012

We appreciate your pleasant review, thank you for the notable mentions of Team Members who stood out and went the extra mile. Our goal is to provide friendly, timely service so that you can relax and enjoy yourself. Sounds like the mission was accomplished here!

We look forward to you next visit to the Annapolis area.

Yours in Hospitality,

Grace Scott

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Reviewed April 27, 2012 via mobile

Stay a few times a month staff is always pleasant and helpful check out early Myra at the front desk always goes above and beyound to get my morning off to a good start

  • Stayed: April 2012
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1  Thank Jbitt24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grace2451, General Manager at Holiday Inn Express & Suites Annapolis, responded to this reviewResponded May 3, 2012

We appreciate you taking the time to express your satisfaction with our hospitality. Myra is indeed a very pleasant young lady, pleased to greet you with a bright smile every day. Thank you for making us your home away from home. We look forward to welcoming you on your next visit to Annapolis.

Yours in Hospitality,

Grace Scott
General Manager

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Reviewed April 15, 2012

I purchased this room off P----L---. for $75. At that price I'd say I got what I paid for. Wouldn't recommend this hotel at full price. On the plus side, rooms are clean, wireless is free, breakfast is free, coffee all day, nice people, free parking, business center and workout rooms. On the negative side, very small bathrooms, very thin walls, confusing street pattern entering and exiting, narrow outdated hallways, limited seating for breakfast and small rooms. At a discounted price I'd stay for a few nights again but not at full price or for extended stays.

  • Stayed: April 2012, traveled with family
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1  Thank Lapagano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grace2451, General Manager at Holiday Inn Express & Suites Annapolis, responded to this reviewResponded April 25, 2012

Thank you for writing a review of your recent visit to our hotel. Regretfully your overall experience was “Just ok”. We appreciate comments like these as they help us see where we can improve. We will definitely take all in to consideration when making improvements to our property.

If you are planning to visit Annapolis in the near future please give me a call so that we can work out a reasonable rate in one of our larger rooms. We would love to change your opinion of our hotel from “Just ok” to Great Hotel!

Yours in Hospitality,

Grace Scott
General Manager
410-224-4317 ext.304

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Annapolis

Address: 2451 Riva Rd, Annapolis, MD 21401-7025
Phone Number:
Location: United States > Maryland > Annapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #12 of 21 Hotels in Annapolis
Price Range: $116 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Annapolis 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Enjoy a comfortable stay at our Annapolis Maryland Holiday Inn Express Hotel & Suites accommodations near the US Naval Academy. Our Annapolis hotel is conveniently located 4 miles from the Academy and Historic Downtown. Your family will enjoy our hotel in Annapolis Maryland adjacent to The Annapolis Towne Centre with some of your favorites such as Whole Foods, PF Chang, 24 Hour Fitness and more. Just off Highway 50 we offer easy access to Baltimore, Washington DC and we are just 26 miles from Baltimore-Washington International Airport (BWI). A short drive away from the beautiful Chesapeake Bay, our Annapolis hotel keeps you near a variety of activities, from visiting Sandy Point State Park to sailing along the bay and eating fresh seafood for dinner. Business travelers visiting our Annapolis accommodations will not be disappointed; our hotel provides easy access to the more than 6,000 businesses and corporations of downtown Annapolis. Our accommodations also offer free high-speed Internet access and a 24-hour business center to meet your needs while traveling. While you visit Annapolis, our hotel will treat you to a complimentary hot breakfast and cozy triple-sheeted beds. You can unwind with a trip to the 24-hour fitness center, or upgrade to a room with a whirlpool tub. Plan your trip to come join us at our Annapolis hotel with great hotel deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express And Suites
Holiday Inn Express Hotel Annapolis
Holiday Inn Annapolis
Holiday Inn Express Annapolis
Annapolis Holiday Inn

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