We normally stay in downtown DC but decided to try Annapolis for a change of pace. Hotel is perfectly located just a few blocks from downtown. A shuttle service (complimentary) runs (every ten minutes) in front of the hotel and will take you downtown. I think it runs until midnight. Like another reviewer said, you are just far enough away from downtown to feel removed from the crowds. Just a great location.
We had two rooms at the hotel and found them to be very clean. The bathrooms were spotless. I noticed that the hotel does a good job keeping the hallway areas clean as well. I do not recall seeing any trays or debris in the halls during our 3 day stay.
What you will really notice at the Westin are the employees. This is a friendly hotel. The guys at the door, Zach, Alex etc are helpful, attentive and friendly. Easy giving directions and quick to get doors for my family. Front desk staff was also friendly and my check in and check out with Angela were smooth and easy. My favorite employee that I had the good fortune to interact with was Denise in Service Express. While I only had inneractions with her on the phone a number of times, she is the kind of person that you feel like you know after just a brief chat. Cheerful and pleasant each time. She was comfortable making suggestions on dining options as well as following up to make sure our breakfast arrived in a timely manner. My whole family was impressed by her.
My wife is an SPG member and the treatment we received certainly reflected it. The green room option is nice and worked well each day. Keep up the good work. Looks like we found a new stop over each summer on our way to and from the beach.
- Official Description (provided by the hotel):
- One of the newest additions to the Maryland state capital, The Westin Annapolis hotel is the centerpiece of a European inspired mixed-use community that ripples with energy. ... more less
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- Also Known As:
- Westin Annapolis Hotel Annapolis
- Annapolis Westin