Stayed one night in early July 2012 for a business meeting. Checked into room and conducted my usual bed bug and cleanliness check. What I found on the sheets was disgusting. I've included a picture and you can make your own conclusion on what it is. Had I not pulled the sheet back on arrival, this part would have been on my face when I crawled into bed later. I called the front desk and they sent a housekeeper to the room. She was disgusted to see the sheets and proceeded to find other spots as well. She changed everything on the bed and left. I then noticed the bathroom sink was dirty but decided to clean it myself instead of waiting another 45 minutes for housekeeping.
Managements response to my email and picture was insincere and dismissive. I will not return to the Westin Annapolis. If you do, check the sheets and bring cleaning supplies!
- Official Description (provided by the hotel):
- One of the newest additions to the Maryland state capital, The Westin Annapolis hotel is the centerpiece of a European inspired mixed-use community that ripples with energy. ... more less
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- Also Known As:
- Westin Annapolis Hotel Annapolis
- Annapolis Westin