My husband and I could not wait to go to Chick & Ruth's while visiting Annapolis based on reviews and their website. We actually planned on eating at least one meal a day there during our visit.
On our first and only attempt we walked into the cramped restaurant and found one booth open. We took a seat and waited to be served about 5 minutes later a rather rude woman came up and told us that two people could not sit at a booth that sat 4 and that we would have to move to a small table for two. We did as we were asked because we still had high hopes for the food. We then waited @ 3 minutes longer for anyone to come take our order only to watch a group of 4 be sat in the booth where we originally sat - and they were then waited on in seconds. At that point we got up and left - and never bothered going back.
Can't rate the food - because no ever bothered to ask what I wanted. As for the service - well there was never any of that either. We did find several other spots along the road that had fine food and were actually eager to wait on customers.