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Country Inn & Suites by Radisson, Annapolis, MD
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Reviews (958)
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All reviewscookiesoatmealpool hoursking suitemini fridge and microwaveroom was cleanlifeguard on dutyfree breakfastindoor poolhot tubliving roommake your own wafflesshuttle servicefree shuttlehot breakfastpleasant stayvery nice hotel
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730 - 735 of 958 reviews
Reviewed June 15, 2014

Lovely hotel , rooms are very nice and the breakfast area is lovely . Adequate breakfast served as well. My only complaint is that I checked many times before booking this hotel, if they had a pool and the hours. When I visited the hotel months earlier I was shown the pool and noticed children being given swimming lessons even then (November) so I just assumed that was in the slow winter months. Unfortunately that is NOT the case. This hotel provides swimming classes to infants and toddlers from the public all day long. And the pool is closed from noon to 5 during weekdays, imagine in JUNE!. From opening until noon it is full of mothers with strollers bags of swimming gear and kids taking lessons and not just normal lessons, life saving ones, where they throw the kid in the water to teach him to survive so you have a pool completely full of screaming traumatized kids, and NO ROOM for guests to enjoy the pool or even sit!
My guests took one look and left. Plus when I asked why it closes all afternoon, they explained it was closed from noon to 5 since they HAD to have a life guard, Maryland law, BUT thirty miles down the road to our next hotel the following night, lovely pool, no public loud infant swimming lessons disturbing the paying guests and no life guard on duty there EVER and we were still in Maryland. So if you want a pool or hot tub to enjoy please AVOID this hotel, they make money selling lesson and they prefer to do this rather than serve their customers. My only complain was WE SHOULD HAVE BE ADVISED, because I asked many times before selection this hotel and they implied they had a pool open all day etc.and we visited in JUNE the peak swimming season when a pool should be open all day. Owners please dont respond with your generic answer to this, There is no excuse for this pool situation and at least guests should be advised ahead of time.Dont imply you have a lovely heated pool with a hot tub. You do, but it is for the paying public to use-which literally fill the pool daily, not your hotel guest. This was a huge disappointment..It is a real shame because otherwise this hotel was just wonderful!

Room Tip: all rooms seem fine, but if you kids are expecting to swim, find another hotel.
  • Stayed: June 2014, traveled with family
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Thank Debbybcn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cisannapolisgm, Guest Relations Manager at Country Inn & Suites by Radisson, Annapolis, MD, responded to this reviewResponded June 16, 2014

Thank you for taking the time to write your review. It is our goal to provide the best lodging experience to our valued guests. We wish to let you know that your voice is of utmost importance to us. We are committed to delivering the the highest level of service to our guests, your feedback will help us correct and improve our services to better achieve our primary goal.
Thank you for choosing to stay with us. Please advise us of your trip and we will be more than happy to ensure you receive the highest level of service.
Thank you for your business, we look forward to your next stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2014

Stayed here last summer for a lacrosse tournament. Loved it! Clean and comfortable. The breakfast bar was a bit overwhelmed with so many teams staying here at the same time and all of them trying to get a meal in at the same time. I suspect during a regular stay it would be more than adequate. We wished we could have spent an extra night here.

  • Stayed: July 2013, traveled with family
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Thank Verno316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cisannapolisgm, Guest Relations Manager at Country Inn & Suites by Radisson, Annapolis, MD, responded to this reviewResponded June 12, 2014

Thank you for sharing the details about your recent visit. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. It is so nice to hear that you had enjoyed your stay and felt comfortable with the clean and comfy bed rooms we have. We hope that you will be more satisfied on your next stay should you decide to stay with us again in the future.
Please advise us of your trip and we will be more than happy to ensure you receive the highest level of service. Thank you!

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Reviewed June 5, 2014

We stayed for 8 nights. Helpful staff, clean hotel, pleasant, good rooms, warm lobby with coffee, tea and cookies at any time. Good breakfast. Everything we could expect of a good hotel. My only complaint is the matresses of the beds which are all extremely soft, not good for the back!

  • Stayed: April 2014, traveled with family
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Review collected in partnership with this hotel
Thank Julio O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cisannapolisgm, Guest Relations Manager at Country Inn & Suites by Radisson, Annapolis, MD, responded to this reviewResponded June 7, 2014

We appreciate you giving your feedback about your experience.
It is so nice to hear such a wonderful review about our Hotel. It is our goal to provide the best lodging experience to our valued guests. Please advise us of your trip and we will be more than happy to ensure you receive the highest level of service.
Thank you for your business, we look forward to your next stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2014 via mobile

We stayed here this past summer in the jacuzzi suite. It was nice but the room felt a bit dated. We paid a pretty high price so I expected the hotel to be more updated. Given there are cheaper hotels that are updated. But all in all it was a nice hotel. The staff is friendly and the breakfast was good. I would consider staying in the future

  • Stayed: July 2013
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1  Thank Amber12172003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cisannapolisgm, Guest Relations Manager at Country Inn & Suites by Radisson, Annapolis, MD, responded to this reviewResponded May 29, 2014

Thank you for taking the time to write your review. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. We know you have a choice when you travel and appreciate you choosing our hotel. It's also wonderful to hear that you will be considering to stay with us again in the future. Please advise us of your trip and we will be more than happy to ensure you receive the highest level of service.
Thank you for your business, we look forward to your next stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2014

Very clean and nice hotel to stay at. The front desk was friendly and helpful. The hotel is near shopping but not so close that it impacts the hotel. There is a Safeway, Wendy's, Thai and sushi within walking distance. The rooms are spacious and the $10 extra for a 2 room suite is well worth it.

Room Tip: Get a room in the back. There is a tree line and grassy area and the rooms are quieter.
  • Stayed: May 2014, traveled on business
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1  Thank southwesttravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cisannapolisgm, Guest Relations Manager at Country Inn & Suites by Radisson, Annapolis, MD, responded to this reviewResponded May 18, 2014

We appreciate you giving your feedback about your experience.
It is so nice to hear such a wonderful review about our Hotel. Thank you for saying that our Hotel is very clean and spacious making it a nice hotel to stay in. It's also great to hear that the staffs were friendly. It's wonderful that the location worked best for you. We hope that you will be more satisfied on your next stay should you decide to stay with us again in the future.
We look forward to serving you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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