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“great hotel and staff”

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Doubletree by Hilton Hotel Annapolis
Ranked #5 of 21 Hotels in Annapolis
Certificate of Excellence
boston,ma
1 review
“great hotel and staff”
Reviewed January 3, 2009

Upon visiting relatives in Maryland, my family and I reserved rooms at the Doubletree Hotel,Annapolis,Md. The hotel was very clean and the staff was very accomodating. I did happen to observe on several occasions the staff interacting with some other guests,parents and children of a hockey tournement going on that were staying at the hotel also. The parents,as well as the children should be embarassed by their behavior. They were very loud,rude and obnoxious. Inconsiderate of all other people around them "except their own"! Late night or early morning you could find the children,or should I say hear, the children bouncing of the furniture and walls.
Thanks to the staff that went out of their way to make our stay from Massachusetts as pleasant as possible!
To you Hockey parents,if you are not going to repect the hotel and it's other guests than go stay at a Motel 6!

  • Liked — STAFF
  • Stayed December 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank capecodlovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,085 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Too far from home
Level 6 Contributor
117 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed December 30, 2008

Other than the warm cookie at sign-in, this was the worst hotel stay ever. They charge higher rates for groups than you could get on your own.

The TV did not work and it took a long time for it to be temporarily fixed. Before the end of the stay, it was broken again. It also had a scratched screen.

One bed fell through the bed railing.

They advertise wings for their Sunday night football but they only had 13 wings and 2 wait staff for 100 people.

The front desk staff heard hundreds of complaints about unsupervised children running through the halls after midnight. NOTHING was done.

The manager and the front desk people should be fired immediately.

  • Liked — Warm cookies
  • Disliked — Uncaring staff
  • Stayed December 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank a_good_night_sleep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old Bridge, NJ
Level 5 Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 11, 2008

Old Bridge High School Marching Knights Band had a competition in Annapolis, therefore the Band Tour company chose this hotel, due to the proximity of the Stadium and Inland Harbor, Baltimore, the next day.
Upon arrival, the hotel was beautiful. The freshly baked chocolate chip cookies they offer are wonderful. After that, it all went downhill. Unlike Hampton Inn, there was no 24/7 complimentary tea and coffee. Only a limited Starbucks, open until 9:30, with Starbucks prices.
Having a Band trip of 100 people, 25 adults and 75 teenagers (approx), trying to get into ONE TEENSY TINY elevator was absolutely ridiculous. Yes, there were stairs, but come on! This is a Hilton.
The rooms were accommodating and very clean.
The next morning, as we looked forward to a Deluxe Continental breakfast, complete with hot items. The hot items were the coffee and the hot water. There was fresh fruit, muffins, danish and croissants. Hardly a DELUXE breakfast for 75 hungry kids....and less than healthy as well.
My daughters toe was injured at the hotel. Not their fault, but on their property none the less. We asked for a wheelchair to get her to this breakfast after explaining what happened. They got us the wheelchair PERIOD. No one asked if they could help, if they could do anything, wanted us to fill out an incident report or anything!
Now, time for checkout.....in the ONE TEENY TINY elevator.
Wouln't recommend this place at all.

  • Liked — free cookies
  • Disliked — ONE TEENY TINY ELEVATOR
  • Stayed November 2008, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NJTWINMOM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherry Hill, NJ
Level 3 Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed October 16, 2008

Doubletree was a nice hotel. It was about 5 miles from the downtown area but they had a free shuttle that would take you and pick you up in a 5 mile radius. The hotel also had a restaurant, coffee shop and they gave you free cookies at check in! There was a convention that was going on that was a little annoying and made some of the areas congested but not too bad. The hotel was clean and the food was good. Annapolis was a quaint town and I would recommend staying here unless you plan on paying big bucks for downtown hotels.

Helpful?
Thank jursygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United, Pennsylvania
Level 6 Contributor
40 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed August 24, 2008

The standards of this Doubletree owned by Hilton Hotels were terrible. Check in was fine. Within an hr. of check in, we found the ironing board was broken as well, the t.v. remote had 2 old dead batteries. After a half-hour, housekeeping brought a "new" ironing board; BROKEN also. We did get a new remote. Then after removing the do not disturb sign on the door and leaving for the entire day, we found when we came back at 11:30 p.m. , housekeeping never came. called front desk for towles and coffee. THey did bring them about a half hr. later. The bathroom tub had a rusty stain all around the bottom of the tub. Then upon checking out this morning, my brother in law found the window in his car had been smashed and items stolen. After the police came, they mentioned there was another car breakin the same night and also a few over the past week! It would have been nice for mgmt. to tell people at checkin about this and have them park in the front of the hotel instead of directing us to the back entrance closer to the rooms. On a plus side, the cookies at check in are great. Use the FREE shuttle from the hotel to downtown Anapolis Harbour. Also, the pool area is very nice and the pool is huge.

  • Liked — Free Hotel shuttle to downtown Annapolis waterfront
  • Disliked — Security and room ammenities
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brian03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bowie, Maryland
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 4, 2008

My Doubletree stay was great! Room and bathroom were both gorgeous! Stayed in a king room and the bed was very comfortable.... No complaints. Check-in was easy-breezy :-). Staff was courteous and helpful. Received 2 warm signature Doubletree cookies upon check-in. Basically, nothing bad to say at all about the Doubletree.

  • Liked — The gorgeous bathroom and beautiful room.
  • Disliked — nothing at all.
  • Stayed July 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank MonDrian73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
Level 6 Contributor
147 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed July 25, 2008

Great Service, all the staff friendly and outgoing. Goodt value for the money: this area can be a bit pricey, so for the price it was good value. Clean rooms, newer interior. Nice Olympic size pool, And a transfer bus for free to downtown Annapolis. In comparison to another hotel we stayed at in downtown Annapolis at about the same time, this was far the best value.

  • Liked — value
  • Disliked — location
  • Stayed July 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Cashmra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Hotel Annapolis

Property: Doubletree by Hilton Hotel Annapolis
Address: 210 Holiday Ct, Annapolis, MD 21401-7001 (Formerly Radisson)
Phone Number:
Location: United States > Maryland > Annapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Annapolis
#9 Romantic Hotel in Annapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Hotel Annapolis 3.5*
Number of rooms: 219
Official Description (provided by the hotel):
Doubletree by Hilton Hotel Annapolis features premium accommodations with stylish guest rooms and convenient amenities. Guests of the hotel feel right at home with our comfy beds, complimentary WiFi throughout the hotel, an onsite restaurant with convenient room service, fitness center, pool, and much more. Book a stay at this Annapolis hotel to enjoy all of these great services. ... more   less 
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Also Known As:
Doubletree Annapolis
Annapolis Doubletree

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