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“Convenient and clean”

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Doubletree by Hilton Hotel Annapolis
Ranked #6 of 21 Hotels in Annapolis
Certificate of Excellence
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Convenient and clean”
Reviewed October 30, 2013 via mobile

Staff was very nice and easy to get to the "Yard".They also have a free shuttle service to take you to down town or even to the Navy Marine Corps Stadium for a football game. This place is also pet friendly. Only thing with that is, if your pet is not in a cage, they will not clean your room unless you are in there.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rpzm777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnnapolisDoubletree, Public Relations Manager at Doubletree by Hilton Hotel Annapolis, responded to this review, November 6, 2013
Dear Valued Guest:
Thank you for taking the time to write a review for the DoubleTree Hotel Annapolis. We appreciate your feedback and the information you shared. We are delighted that you were able to utilize the shuttle service and found it easy to navigate to the areas in Annapolis that you wanted to see.

For your pet's protection and our staff's safety we do require a carrier if you would like to have your room serviced while you are away. However, we will be glad to schedule a time that is convenient for you to allow us into the room to clean.

Again, thank you for your kind review and we look forward to a return visit.
Kind regards,
Tracy Richards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,054 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • French first
  • German first
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English first
Atlanta, Georgia
1 review
Reviewed October 25, 2013

Hotel staff was the definite highlight of our 3 night stay. Everyone from the front desk staff, to housekeeping, to the shuttle drivers were friendly, helpful, and caring. They also made excellent recommendations for nearby restaurants.
The room was clean, but a bit small and the airconditioner tended to be a bit on the noisy side. Although this hotel is about 4 miles from downtown Annapolis and the bay, the shuttle service is prompt and efficient and allows you to leave the car at the hotel and not worry about finding a parking space in town which can be very difficult.
We found this hotel to be very conveniently located and really enjoyed our stay.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paula h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 24, 2013

Staff at the hotel are very nice, but seemed overwhelmed due to 3 weddings booked that weekend. Loud, loud partying, conversations, doors banging in the hallway sounded like it was right in MY room. Woken up both nights due to noise. Walls are like paper thin. Its a structural problem when the deluxe King room is right by the elevator and has tissue paper walls.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Cactusrose3086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, United States
1 review
Reviewed October 22, 2013

Hotel was very clean, and staff extremely friendly. Location is terrific with the mall just across the street which has a number of good restaurants, BoneFish Grill, PF Changs, etc. Rooms are very spacious and beds are delightful. Plus the parking and internet are free!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lu Ann K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnnapolisDoubletree, Public Relations Manager at Doubletree by Hilton Hotel Annapolis, responded to this review, November 6, 2013
Dear Valued Guest:
Thank you so much for taking the time to write a review for the DoubleTree Hotel Annapolis. We are delighted that you enjoyed the area and that you had a restful nights sleep. Your kind words for the staff will be share with the team mates.

We look forward to your return visit and again think you for taking the time to give us your feedback.

Warm regards,
Tracy Richards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 20, 2013

We spent two nights here for a wedding held in the hotel. We were able to check-in early and the front desk staff was pleasant when we arrived. Beyond that, our stay was only average. The common halls on the second floor did not appear to be vacuumed at all for the first day and a half of our stay. The room was comfortable, but lacking in details (broken dresser drawer, rust in the bathroom, no fan.) The room was also noisier than most hotels, with a loud AC unit, loud plumbing and sound traveling very easily through the walls from neighboring rooms and the hall.

On our second day, we left the room in the morning to explore town and returned back a few hours later to find our room had not yet been cleaned. We called the "care-line" to request new towels, which never came.

The hotel's location is suitable, located only about 20 minutes from the historic area of Annapolis. There is also a large shopping plaza (with groceries, retail stores and restaurants) across the street. For us, the convenience factor of staying in the same hotel as the wedding was the reason that we stayed. We would not be likely to return.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 30_by_thirty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnnapolisDoubletree, Public Relations Manager at Doubletree by Hilton Hotel Annapolis, responded to this review, November 6, 2013
Dear Valued Guest:
Thank you for taking the time to write a review for the DoubleTree Hotel Annapolis. We appreciate your feedback and the information you shared.

The DoubleTree Hotel Annapolis is conveniently located to Downtown Annapolis, shopping and restaurants. We are glad you enjoyed the area. Our goal is to provide comfortable accommodations and exceptional service. We apologize that we fell short of achieving our goals. We value your business and would like to speak with you regarding the issues you outlined in your review. Please contact Dienna Diamante our Front Office Manager at ddiamante@doubletreeannapolis.com.

Kind regards,
Tracy Richards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
128 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed October 20, 2013

When paying just under $400 for two nights in what is essentially a 'middle of the road' hotel in a chain, one expects very little to cause concern, but at this price, I have to mark the hotel as 'average'. The staff were very helpful, but my main beef was that almost every time I walked from the reception area to my room, I had to almost force my way through a crowd of people outside the conference rooms who were on a break. I realize that my room is in the Tower Block with a separate entrance in the parking lot, but it is quite a walk outside when it's raining. The quality of the room itself was great - apart from the thin walls, which meant the people in the room next door woke me up at 2:30 a.m. as they were having 'carnal fun'! It certainly prevented sleep until they had finished - unpleasant to have to listen to! Breakfast was fantastic. I felt the bar was way too pricey, and really didn't think much of the restaurant - it is essentially a slightly upmarket breakfast room - excellent for breakfast, but the ambiance for an evening meal is just not there with quite high pricing. There is a great Outback about 200 yards away, and much more $ friendly. The Shuttle bus service was excellent!

Room Tip: Avoid the "Tower Block' even though they are the better rooms with a refrigerator and micro...
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BuckaneerFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnnapolisDoubletree, Public Relations Manager at Doubletree by Hilton Hotel Annapolis, responded to this review, October 31, 2013
Dear Valued Guests:
Thank you for taking the time to write a review for the DoubeTree Hotel Annapolis. Your feedback is important to us and the comments from your review will be discussed with the department managers and staff.

I understand your frustration in moving through the crowded corridor while a meeting was on break. It can get congested when the attendees are socializing. We apologize for the frustration and for any delay this issue caused. We also would like to express our disappointment that you did not have a restful night. Our goal is to provide excellent service with ideal accommodations and falling short of this goal is not acceptable. Please contact Dienna Diamante our Front Office Manager at ddiamante@doubletreeannapolis.com to discuss a resolution.

We are delighted that you felt the service was good and the employees were friendly and helpful. We very much appreciate your feedback and look forward to speaking with you soon.
Respectfully,
Tracy Richards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio Rancho, New Mexico
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 16, 2013

There were several irritating issues that occurred during our 3 day stay. 1. The key cards did not work the 2nd day; front desk clerk had no idea what went wrong when we asked. 2. Insufficient linen in bathroom. 2 bath towels is not acceptable for 2 persons.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank RRNM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Hotel Annapolis

Property: Doubletree by Hilton Hotel Annapolis
Address: 210 Holiday Ct, Annapolis, MD 21401-7001 (Formerly Radisson)
Phone Number:
Location: United States > Maryland > Annapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Annapolis
#5 Business Hotel in Annapolis
#9 Romantic Hotel in Annapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Hotel Annapolis 3.5*
Number of rooms: 219
Official Description (provided by the hotel):
Doubletree by Hilton Hotel Annapolis features premium accommodations with stylish guest rooms and convenient amenities. Guests of the hotel feel right at home with our comfy beds, complimentary WiFi throughout the hotel, an onsite restaurant with convenient room service, fitness center, pool, and much more. Book a stay at this Annapolis hotel to enjoy all of these great services. ... more   less 
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Also Known As:
Doubletree Annapolis
Annapolis Doubletree

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