We have been to the Chop House a few times, most recently this week for a birthday dinner. The Chop House has a great birthday special -- 50% off on your food bill for a party of two (alcohol excluded) -- so we abandoned reservations elsewhere and stopped here on a Tuesday evening. We were warmly greeted, and got in with no reservations -- I suspect none are really needed on most weeknights.
The atmosphere is very elegant and cozy -- very nice upholstery and furnishings you would expect in an upscale restaurant. The staff were all extremely friendly and pleasant. The initial service (drinks, etc) was very fast, but the food took a long time to arrive, even on a night which was not very busy. We have noted this on previous visits here, so don't go if you have a time constraint! We were seated at 6:30, and did not get out until 8:30 (with drinks and desert for a party of 2) -- a very pleasant time in a beautiful place, but we found ourselves wondering what the heck was taking so long for our entrees to arrive.
They now have electronic menus in the form of i-Pad looking devices, which we found very useful since they show pictures of every dish offered. I think that's a great idea, and wish more places did that. I can tell much more easily by looking at something whether or not I will like it than by reading the list of ingredients which most printed menus provide!
The food is excellent, and we have found it to be consistently so -- never disappointed. I had the lobster raviolli which included shrimp and scallops in a rich cream sauce -- absolutely wonderful. My wife had the flank steak, also excellent. They offer a nice selection of steaks, seafood, chicken and pasta, so everyone should be able to find something they like.
The only quibble we might have is with the pricing: entrees range from $25 to $55, and include no sides or salad. You order those separately (mashed potatoes, sauteed mushrooms, vegetable, etc) -- each is plenty big enough for two people to share, and range from $7 to $14 or so each. They have a nice wine list, but no beers on tap, just bottles -- there is a good selection of beers.
We really like this place, but only go there for special occasions due to the price. We highly recommend it.