We were looking for a stopover during a late-night drive. All we needed was a clean bed and basic facilities that worked. Everything was fine. Bathroom had a tub, which is very welcome, but not always available in motels. The only significant lack was a closet for hanging clothes, so our clothes remained packed overnight - not ideal.
Patel was the sole staff person we met. Very charming and accommodating. The first room he assigned was smelly, so he immediately found us another with no fuss. At breakfast he responded quickly to any requests. He handled a middle-of-the-night smoke alarm emergency efficiently and calmly, getting everyone out and quickly letting us back in after the cause was found and resolved. (A guest was at fault, not the hotel.)
Shortly after leaving in the morning I realized that I had left something behind. I called and Patel immediately located it and held it at the desk for us to pick up on our return trip. Can't ask for better personal service.More
- Free Wifi
- Free Parking