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Best Western Plus Augusta Civic Center Inn
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Augusta Inn(Augusta)
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Reviews (711)
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All reviewscivic centerattached restaurantfront deskroom was cleanhotel is locatedsmoking roomplace to staycontinental breakfasta great stayshopping tripshopping and restaurantsoutdoor pooleasy accessthe breakfast areaoff the highwaywafflescoffee maker
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561 - 566 of 711 reviews
Reviewed June 29, 2013

I had to change my date of arrival on one of this area's Hi-volume weekends. Shelby at the Front Desk contacted me to insure I had the room preferred. Awesome customer care! I didn't have time to use the Pool/Spa area but it appeared to clean and well maintained.

  • Stayed: June 2013, traveled on business
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Thank cecscwsrb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this reviewResponded July 3, 2013

Thank you for your review of our hotel. We strive to ensure every guest has their needs met while they stay with us. I will pass on your compliments to Shelby. We hope you will visit our hotel again in the future!

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Reviewed June 25, 2013

Room & facilityy clean & in good repair. Front desk very helpful. Katie found trhat my room was ready & actually checked me in at 7:45 AM, over six hours early. Nice. Cleaning staff friendly & efficient. They don't make the beds daily & they don't change the towels unless you ask. Those were the only two downers.

  • Stayed: June 2013, traveled on business
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Thank unclebru2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this reviewResponded June 29, 2013

Thank you for your review of our hotel. We enjoyed having the American Legion stay with us. I will ensure the staff knows your compliments and concerns and we look forward to your next visit with us.

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Reviewed June 25, 2013

It was an excellent visit. The staff was helpful and professional. Breakfast is outstanding. Room was neat and clean, beds very comfortable. We have never found a better breakfast in any of our visits in other motels. We will stay here again when needing a room in the Augusta, Me. area.

  • Stayed: June 2013, traveled on business
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Thank DFGlass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this reviewResponded June 29, 2013

Thank you very much for your recent review of outr hotel in Augusta ME. We are thrilled that you found a pleasant stay with us. We strive each day to make our guests feel welcome and comfortable. I will pass on your compliments to the staff here. Please visit us again!

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Reviewed June 14, 2013

We found a coupon in the travel magazine and thought we would give it a try...the hotel was wonderful. It was clean, fresh, and comfortable. The rate with the coupon was $74 with tax, unbelievable! Exercise room, pool, and great room.

Room Tip: All rooms seem to be good
  • Stayed: June 2013, traveled with friends
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Thank 697Carol12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this reviewResponded June 16, 2013

Thank you very much for your recent review of our hotel. We are pleased that you enjoyed your stay with us and found our amenities to your liking. I will pass along your compliments to the staff and we welcome you back on your return to the Augusta area.

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Reviewed June 10, 2013 via mobile

Expected a cleaner property, and better food choices. Not up to the standards of other BW locations. The halls needed major cleaning, new carpet and paint. The breakfast food options were poor, and a loud TV was distracting. Poorest hotel experience in years.

  • Stayed: June 2013
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1  Thank Maineville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this reviewResponded June 14, 2013

Thank you for your recent review of our property located in Augusta ME. Having undergone a recent renovation and recent upgrade, I find it difficult to understand your comments. I will pass on your view to the staff here at the hotel and welcome you back when you are in the Augusta area.

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