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“Perfect stay, best value and service in the area”

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Best Western Plus Augusta Civic Center Inn
Ranked #4 of 9 Hotels in Augusta
Certificate of Excellence
GreenLeadersBronze level
Reviewed January 18, 2013

The hotel was perfectly located and easy to find. The rooms were excellent and the staff is great. Kathy and Kate at the front desk were excellent and went above and beyond to make our stay enjoyable and worry free.

  • Stayed: January 2013
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Thank Viper82766
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marissa P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this reviewResponded January 23, 2013

Thank you for your excellent review and for taking the time to write a response! I'm glad that you found the location to be convenient, and that the staff service and cleanliness of the rooms were to your upmost satisfaction. I will certainly let Kathy and Katie know how much you appreciated their hospitality! We hope to see you again soon, should your travels bring you back to the Augusta area!

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570 - 576 of 699 reviews

Reviewed January 17, 2013

I am a truck driver,and stay at this hotel a few times a month. It is alwas a pleasure to stay here. The staff ,complimentary breakfast are great. Kathy the head of house keeping ,goes out of her way to keep the rooms verry clean. I know this is the cleanest motel that I stay in. Thanks to all of you for a great stay.

  • Stayed: January 2013, traveled on business
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Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marissa P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this reviewResponded January 23, 2013

We appreciate you taking the time to review our property and for staying with us so often! We have a wonderful staff here at the Best Western Plus and Kathy is certainly a leader in providing excellent service. I'm glad that the cleanliness of the rooms and the hotel itself exceed your expectations, and that you enjoy the continental breakfast. We will see you on your next visit to the Augusta area!

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Reviewed January 10, 2013

Allowed to check it at 8am after working all night before I had to go to a confernce that day and get some much rest. Always like coming to this hotel. Nice breakfast as well. Not much more than to say than t

  • Stayed: January 2013, traveled on business
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Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marissa P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this reviewResponded January 11, 2013

Thank you for taking the time to review your recent stay with us! I'm pleased we were able to accommodate you and you were able to get some rest before your conference. I'm glad you were able to take advantage of our hot continental breakfast as well! We look forward to welcoming you back to our hotel soon!

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Reviewed January 2, 2013

The staff at this hotel is the greatest.Thanks to Kathy head of house keeping for lending me her phone charger.The hotel itself has great curb appeal,and offers many amenities for its guests.Starting with the complimentary breakfast,followed by the cleanest most comfortable hotel room Ive ever had.There is also a great workout room with free weights ,a cable weight machine,and aerobic equipment.The outside pool was of course closed but looked to be a good size.this was a great stay!

Room Tip: I liked the first floor past the workout room.
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  • Stayed: December 2012, traveled on business
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Thank Fred F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marissa P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this reviewResponded January 4, 2013

Thank you for your fantastic review of our property! I'm so glad you enjoyed your stay with us and that the staff at the hotel provided excellent hospitality! I will let Kathy know that you appreciated the charger she lent to you and also that you found the rooms to be clean and comfortable. I'm pleased you were able to take advantage of our fitness facility, and hopefully the next time you come to the area you will be able to utilize our pool when it opens for the season. Thank you for voting us the best, and we look forward to seeing you again soon!

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Reviewed December 29, 2012

Checked in here this evening around 5 PM after travelling the last 40+ miles through heavy snow. This establishment is easy to find off I-95 and once here, a warm welcome awaits at the front desk. Rooms are very clean and the price at $80 + tax is very reasonable. The attached restaurant (Roosters) serves the best of food, especially the wings, onion rings and the fully loaded chips. Lots of food = Great Value! Would definitely recommend to any and all travellers coming to this area.

  • Stayed: December 2012, traveled with family
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Thank PhyllisBert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marissa P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this reviewResponded December 31, 2012

I'm glad you were able to take refuge from the storm at our location and that you were greeted with wonderful hospitality! Rooster's serves a wide variety of delicious foods, and I'm pleased you were able to take advantage of them while you were here! Thank you for choosing our location during the snow storm and, should your travels bring you through the Augusta area, we hope you choose our location again!

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Reviewed December 27, 2012

  • Stayed: December 2012, traveled with family
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Review collected in partnership with Best Western
Thank ROB C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Marissa P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this reviewResponded December 31, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 26, 2012

  • Stayed: December 2012, traveled as a couple
    • Value
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Review collected in partnership with Best Western
Thank nmcall
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Marissa P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this reviewResponded December 27, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Best Western Plus Augusta Civic Center Inn

Address: 110 Community Dr, Augusta, ME 04330-8009 (Formerly Augusta Civic Center Inn)
Phone Number:
Location: United States > Maine > Augusta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Augusta
#3 Green Hotel in Augusta
#3 Romantic Hotel in Augusta
Price Range: $90 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Augusta Civic Center Inn 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Conveniently located adjacent to the Augusta Civic Center, 1/2 mile from I-95 and within three miles of the Augusta State Airport and the State of Maine Capital. If you're looking to get away from it all, this pet friendly hotel's location in the heart of Central Maine makes us an affordable and convenient starting point for hiking, biking, or ATVing adventures. In addition, our location offers ample camping or fishing outings and a myriad of other spring and summertime activities! Want to check out some Maine lakes? There are plenty of lakes and ponds nearby ripe with opportunities for boating, fishing, swimming, or even charter fishing! The Belgrade Lakes region is just a short drive away and it is alive with fun activities for all during the spring and summer months. For a top of the line golfing experience check out the Belgrade Lakes Country Club or the Augusta Country Club! Maine's largest open-air shopping center, The Marketplace at Augusta, is located just across the street! There are antiquing opportunities in nearby Hallowell, and the Freeport outlets are just 40 minutes away. Old Fort Western and the Maine State Museum are sure to provide hours of enjoyment. Leading health care providers such as the new Maine General Alfond Center for Health, the Togus VA, and the Harold Alfond Center for Cancer Care are just a short drive from the hotel. Enjoy our free hot continental breakfast as well as in room refrigerators and microwaves! Need to distress after a long day? Burn up some calories in our onsite fitness center or take a swim in our outdoor pool! We are located in close proximity with many major summer camps including Camp Laurel, Camp Androscoggin, Camp Cobbossee and many more! ... more   less 
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Also Known As:
Best Western Plus Civic Hotel Augusta
Holiday Inn Augusta
Augusta Holiday Inn
Best Western Plus Augusta Civic Center Inn Maine

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