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Best Western Plus Augusta Civic Center Inn
Ranked #4 of 9 Hotels in Augusta
Certificate of Excellence
GreenLeadersBronze level
Reviewed December 4, 2011

We booked this as a Hotwire hot deal, but unlike the disastrous Baymount Inn, West Lebanon, NH, this was a winner.
Despite being practically on the interstate the rooms were quiet. They are very nicely furnished to a standard you'd expect of a 3-star. Staff were helpful and efficient even though this was an incredibly busy evening.
After a long day's drive we simply ate at the hotel restaurant, which had excellent pizzas. Panera's nearby for a good breakfast!
The only negative element was a very large and noisy tour group which left very early in the morning and did not care about the noise they made.

  • Stayed: October 2011, traveled with family
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Thank Lucretius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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622 - 628 of 668 reviews

Reviewed October 13, 2011

We booked a room at this location based on reviews and their amenities and were pleased with the result. We were greeted with smiling faces from the two young ladies at the desk. Check-in was a breeze. The room was comfortable and clean and we had a quiet overnight sleep. the room came with a fridge and a microwave as well as a flat screen TV something that wasn't present with our most recent stays in New Hampshire and California. The price was very reasonable, no breakfast but then that wasn't an issue with us.
The only issue we had was that we were on the ground floor and although the room was at the back of the motel the curtains did not cover the window. The only ones that did were the sheers meaning anyone outside could see everything going on in the room. We plan to address that with Best Western in a note to them.

  • Stayed: October 2011, traveled as a couple
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Thank Teach3258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2011

This hotel is located right off the I-95/ Hwy 27 interchange which makes it easily accessible for many of the things you might want to do in the Augusta area. The staff are friendly, helpful and very professional. The rooms are quiet, well designed, have good access to WiFi and soft, comfortable beds. Across Hwy 27 is a shopping mall and restaurants which is very handy. This was great find. Breakfast is not offered at this hotel, but each room does have a coffee maker, microwave and refrig.

  • Stayed: October 2011, traveled solo
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Thank nwnative44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2011

So spur of the moment- I decided to take my daughter to Augusta to see Lion King 3D. I booked this hotel through Priceline for 61.00 a night. Upon check-in the staff was very nice the gentleman that I dealt with- gave me a choice of king or double beds and didn't even charge extra - although I booked the rooms on Priceline. I was told about the business center where there are computers and printers. The room was large enough with a refrigerator and microwave. The bed was comfortable and plenty of space in the bathroom. Once again- I was traveling with my 5 year old daughter so more than one cartoon channel would have been nice. There is only an outdoor pool, so we ended up traveling to the hotel up the street and paying a guest fee to use the indoor pool for the day. No continental breakfast but there was coffee. So I would say, fine for the price-good location- but really nothing special.

Room Tip: If traveling with your child- choose a different hotel.
  • Stayed: September 2011, traveled with family
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Thank mazooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2011

I was In Augusta this past weekend and got booked at the Best Western by Expedia (they advertised a low rate at a 3 star hotel but you didn't find out where until you made and paid for the reservation.) For what I paid, I could just as easily wound up in a dump as some of the alternatives have been described here. Luckily, I was booked at the Best Western. This was a really great place. The room was very spacious, clean and comfortable. The bathroom was big, very clean and modern looking with a great shower. The King-size bed was also very comfortable. The coffee which was available in the lobby 24 hours/day was very good. (I went to the store in town and bought some milk which I kept in the room's fridge as that non-dairy powdered creamer just doesn't make it.)

What really distinguished the Best Western was the staff. Everyone was really friendly and I don't mean in some perfunctory way. I mean they were really pleasant, smiling, helpful and friendly. That really made a big impact. When I go to Augusta to stay overnight again, I will definitely return to the Best Western.

  • Stayed: September 2011, traveled solo
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Thank Waingrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2011

I stayed at this hotel for business and it is an ideal location where you are located within walking to several restaurants and the area. The hotel stay was uneventful and rooms adequate. The one thing that struck me was that the rooms were non-smoking an dperhpas the floor but when you entered the halls, they were full of smoke. The hotel is old and has seen its day but generally clean with the exception of the shower which had signs of mold. The room also had an odor, one which I found to be musty. Overall stay was good, price was excellent and I would return as it was quiet and accessible. One recommendation, the hotel should consider putting lighting on the back as it can become a safety issue. Staff extremely helpful and friendly.

  • Stayed: September 2011, traveled on business
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Thank bgjconnection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2011

The hotel needs a renovation. The halls are dark and dingy. The rooms are ok but this is not a place that you would want to spend much time. Others have commented that it is a good value but if you have to pay for your breakfast, how much are you saving?

  • Stayed: September 2011, traveled as a couple
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Thank TomFromBellaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded September 6, 2011

I would like to thank you for sharing your experience on tripadvisor. To address your concerns regarding breakfast, I wanted to let you know we are currently working with the attached restaurant to have breakfast included with the cost of the hotel room. I am glad to hear your room was ok, but would love to have you contact me and let me know details of how you think we could improve. Thank you again for taking the time to share your opinion.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Augusta Civic Center Inn

Address: 110 Community Drive, Augusta, ME 04330 (Formerly Augusta Civic Center Inn)
Phone Number:
Location: United States > Maine > Augusta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Augusta
#3 Romantic Hotel in Augusta
#3 Green Hotel in Augusta
#3 Family Hotel in Augusta
Price Range: $92 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Augusta Civic Center Inn 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Conveniently located adjacent to the Augusta Civic Center, 1/2 mile from I-95 and within three miles of the Augusta State Airport and the State of Maine Capital. If you're looking to get away from it all, this pet friendly hotel's location in the heart of Central Maine makes us an affordable and convenient starting point for hiking, biking, or ATVing adventures. In addition, our location offers ample camping or fishing outings and a myriad of other spring and summertime activities! Want to check out some Maine lakes? There are plenty of lakes and ponds nearby ripe with opportunities for boating, fishing, swimming, or even charter fishing! The Belgrade Lakes region is just a short drive away and it is alive with fun activities for all during the spring and summer months. For a top of the line golfing experience check out the Belgrade Lakes Country Club or the Augusta Country Club! Maine's largest open-air shopping center, The Marketplace at Augusta, is located just across the street! There are antiquing opportunities in nearby Hallowell, and the Freeport outlets are just 40 minutes away. Old Fort Western and the Maine State Museum are sure to provide hours of enjoyment. Leading health care providers such as the new Maine General Alfond Center for Health, the Togus VA, and the Harold Alfond Center for Cancer Care are just a short drive from the hotel. Enjoy our free hot continental breakfast as well as in room refrigerators and microwaves! Need to distress after a long day? Burn up some calories in our onsite fitness center or take a swim in our outdoor pool! We are located in close proximity with many major summer camps including Camp Laurel, Camp Androscoggin, Camp Cobbossee and many more! ... more   less 
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Also Known As:
Best Western Plus Civic Hotel Augusta
Holiday Inn Augusta
Augusta Holiday Inn
Best Western Plus Augusta Civic Center Inn Maine

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