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“Pet friendly, but not teenager friendly...”

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Comfort Inn Civic Center
Ranked #6 of 9 Hotels in Augusta
Certificate of Excellence
GreenLeadersBronze level
Reviewed April 6, 2010

If you have teenagers, I do not recommend that you stay here. I stayed with my 14 year old, 17 year old and a friend (17 years). We were told when we checked in, that all persons using the hot tub or exersice room must by 18 years per Maine law! I asked if I could supervise them in both the hot tub and exersice room, and they said "no". They recommended that I take them to Planet Fitness at a cost of $10.00 each! My 17 year old has been driving a car for 8 months, but she can't sit in a hot tub or exercise with my supervision! I was curious about other hotels in the area, so I called around. They do NOT have these same rules. It is not a Maine state law!

Stayed: March 2010, traveled with family
Thank lizUSA_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HICivicCenter, Manager at Comfort Inn Civic Center, responded to this reviewResponded April 20, 2010

Our apologies for the confusion regarding our pool policy for your family on your recent stay...Our number priority for the pool and exersice area is always Safety first .Our policy that children 17 and under are not allowed in the hot tub and exersice room is not a Maine Law unfortunately it is a stipulation with our insurance company,which I am sure you can understand.With a parent in attendance of a 17 year old, common sense should prevail,that it's ok to use the hot tub. Again our apologies to you and your family and our inapproprite communication.

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300 - 306 of 307 reviews

Reviewed December 29, 2009

My husband, two children and I stayed at the Comfort Inn while visiting family here in Maine. The entire experience was wonderful. Staff were freindly, helpful and courteous. The rooms were very clean and comfortable. The kids loved the pool and my husband and I found the hot tub to be amazing. The continental breakfast was great - a much better selection then we have found at most hotels. The kids got a kick out of being able to making their own waffles. Thank you for a wonderful stay.

  • Stayed: December 2009, traveled with family
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1  Thank JodiSunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2009

We wanted a place that had an indoor pool and this was the nearest location. We were early, but they let us go to the pool area until our room was available. We're glad we did. We were in the pool area for only 20 minutes before we left due to the following:

1.The roof was leaking directly into the hot tub and surrounding area.

2. It was also leaking in several other spots, with mold and rust showing this not to be a new occurance.

3. The pool water was cold in comparison to other hotels with indoor pools.

4. The women's bathroom had a broken, leaky window. It was labeled with a piece of tape - Do not open- broken. It was open anyway.

We only got as far as the pool. That was enough for us. Disgusting.

  • Stayed: February 2009, traveled with family
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1  Thank riverman2828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HICivicCenter, Sales at Comfort Inn Civic Center, responded to this reviewResponded August 10, 2009

Thank you for reviewing our hotel.

I am sorry about the experience you had while visiting our hotel earlier this year. You'll be happy to know that the Comfort Inn-Civic Center Drive has undergone a complete renovation!

We have improved our pool area with a brand new hot-tub! We've also completely renovated the outside and inside of the hotel. Everything on the inside of the hotel is new--including the lobby, wall-paper, carpeting, etc. In the rooms we've got new furniture, wall coverings, bedding, microwaves and refridgerators, and brand new bathrooms. On the exterior, we have a newly designed car port and great landscaping.

I hope that you'll give our hotel another chance when you come to the area. Please contact me directly if you are in need of anything.

Wayne C.
Sales-Comfort Inn

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Reviewed March 24, 2017
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  • Stayed: March 2017, traveled solo
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Thank globtrotlyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kspaulding, Manager at Comfort Inn Civic Center, responded to this reviewResponded April 11, 2017
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Reviewed February 19, 2017
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  • Stayed: June 2016, traveled with family
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Thank PaoloMavi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2016
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  • Stayed: August 2016, traveled as a couple
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Thank Antonio B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2015 via mobile
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Stayed: July 2015, traveled with family
Thank Israël L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Civic Center

Address: 281 Civic Center Dr, Augusta, ME 04330-8033
Phone Number:
Location: United States > Maine > Augusta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Augusta
#4 Green Hotel in Augusta
#5 Business Hotel in Augusta
Price Range: $86 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Civic Center 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
The Comfort Inn(R) Civic Center is conveniently located adjacent to Interstate 95, less than a mile from the Augusta Civic Center & the Marketplace in Augusta. Summertime in Maine is the perfect time to enjoy the outdoors! Whether it's hiking, biking, rafting or just enjoying the outdoors you are sure to find it all in our area! Want to check out some Maine lakes? There are plenty of lakes and ponds nearby with opportunities for boating, fishing, swimming, or even charter fishing! The Belgrade Lakes region is just a short drive away and it is alive with fun activities for all during the summer months. In the mood for some golf? Premier golf courses are just a short drive away including Belgrade Lakes Golf Club and the Augusta Country Club. In town to visit one of the local summer camps? Camp Laurel, Camp Androscoggin, Camp Cobbossee and more are all located closeby!Located just minutes from the University of Maine Augusta, Maine State Museum, the Children's Discovery Museum, the State Capitol and the Maine State House; this hotel is a convenient choice for all travelers. The University of Maine at Augusta has beautiful walking trails that make being active easy! Capitol Park is also located a few miles down the road as well as the Viles Arboretum which boasts nature trails and educational programs for children! Enjoy our FREE Hot Breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and a choice of hot waffle flavors! Visit our ONSITE restaurant, The Ninety Nine Restaurant & Pub offering a wide variety of menu items for lunch and dinner!Our spacious guest rooms feature microwaves & fridges, LCD Flat Screen TV's, free local calls, free USA Today newspaper & free parking. Our indoor pool, hot tub & exercise room are the perfect way to start or end your day.Come visit our pet-friendly hotel today, enjoy our cozy rooms and let our friendly staff treat you in top-notch style when visiting the Augusta area. ... more   less 
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Also Known As:
Comfort Inn Civic Hotel Augusta
Comfort Inn Augusta
Augusta Comfort Inn
Comfort Inn Civic Center Augusta, Maine

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