We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent service all around”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Comfort Inn Civic Center
Ranked #7 of 9 Hotels in Augusta
Certificate of Excellence
GreenLeadersBronze level
Reviewed December 19, 2013

Everyone that worked there was exceptionally nice and courteous, but there were a few who stood out. I have stayed in many hotels and these few were the best at what they do. I have never written a review before,but I thought they deserved the mention in a time when people are becoming increasing more rude. First is Sara who worked the front desk our first night, the second unfortunately I did not get her name, but she is a manager who worked the next shift and finally, but certainly not last was Betty the housekeeper who I felt went above and beyond to make sure we had what we needed and the room cleaned. Also she was extremely friendly and had a very outgoing personality which is rare now days. We stayed from Dec 14-16 2013. I would stay there every time I am in the area. The hotel itself has comfortable everything pillows, mattress & a great continental breakfast. Easy access to everything you need as well.

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Melanie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca B, Front Office Manager at Comfort Inn Civic Center, responded to this reviewResponded December 20, 2013

Dear Melanie P,

There were so many wonderful compliments in your review I am unsure of where to start, so I will begin with a very heartfelt thank you. I appreciate the time you spent to write this review and am excited that you chose the Comfort Inn Civic Center as your fist review! I am so pleased you enjoyed your stay with us.

I will be sure to thank Sara and Betty for exceeding your expectations, and will pass along your compliments to all of our staff.

Sincerely,

Rebecca
Front Office Manager

PS - I am so happy you noticed our new bedding! I think the pillows are quite comfy, too!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (304)
There are newer reviews for Comfort Inn Civic Center
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

169 - 175 of 304 reviews

Reviewed December 11, 2013

Thanks giving night we spent 4 1/2 hours traveling to maine to visit with our son and grandkids we were tired and ready to settle for the night. We were greeted by a friendly and efficient staff who quickly checked us in and even gave us a doggie bag for our dog! The next day we had a nice brkfst in a very CLEAN dining room kept up by Jen. Everyone we bumped into for the next 2 days coming or going was so kind, friendly, and helpfull even giving us directions to the nearest movie theater because we wanted to take the grandkids to the new movie" Frozen" which they really enjoyed. The room was really clean the beadspreads pristine mattesses were the bomb! and the carpets soooo clean (no motel odor), and we travel with our 22lb terrier and asked for a pet room, if this was a pet room i cant imagine what a "regular room is like!!, thanks for a pleasant stay and we will be back during the kids christmas vacation for another stay and will be staying here again! Do you think the pool refurbishing will be complete? The Benson family

Room Tip: first floor convenient for pet rooms
  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lori b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca B, Front Office Manager at Comfort Inn Civic Center, responded to this reviewResponded December 12, 2013

Hello, Benson family!

Thank you for your kind words and compliments. I am so excited that you enjoyed your stay and will be returning to visit with us again. Our housekeeping and maintenance departments have been working so hard to ensure all of our rooms are clean and welcoming for our guests and, based on your feedback I would have to say they knocked this one out of the park! I will be sure to let Jen and the rest of the staff know how much you appreciated their hospitality.

Our pool renovation is expected to be done in early January. However, if you would like to give me a call at the hotel when you know your expected date of arrival I would be happy to give you an update.

Sincerely,

Rebecca
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2013

This was our second time here, and was just as good as the first. The room was clean and the bed was comfortable, friendly staff, and nearby restaurants. The hotel is very convenient to the Interstate. We will be back!

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank schoonerns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca B, Front Office Manager at Comfort Inn Civic Center, responded to this reviewResponded December 3, 2013

Dear schoonerns,

We are so pleased to be able to host you on your visits to Augusta and really appreciate that you have taken the time to review our hotel on more than one occasion. Our staff works very hard, and each day tries to fulfill our promise to welcome our guests and offer a clean and comfortable hotel. I will pass on your reviews to our staff so that they know their hard work has been noticed. Thank you.

We look forward to seeing you on your next stay!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2013

So many hotels I've stayed in have average mattresses at best. This hotel has nice, firm mattresses that are very comfortable. They also serve a decent continental breakfast, to include make you own waffles. Everything is clean and the staff is friendly.

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nmpd2611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca B, Front Office Manager at Comfort Inn Civic Center, responded to this reviewResponded December 3, 2013

Dear nmpd2611,

Between the pillow top mattresses and super soft comforters we are really proud of our new bedding! Thank you for noticing, and thank you for taking the time to review our hotel. We are so happy you enjoyed your stay with us and hope to see you again soon,

PS - aren't those make your own waffles yummy? Glad you like them!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2013

Thank you Sarah for the great service! I got married a few weekends ago and Sarah was very helpful and personable. I had three others in the bridal party mention to me how great Sarah is. The man working overnight was great as well, sorry I didn't get your name. Thank you!

Room Tip: This is conveniently located right off of I95.
  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kmprgs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca B, Front Office Manager at Comfort Inn Civic Center, responded to this reviewResponded December 3, 2013

Hello, kmprgs!

Congratulations on your marriage! We are so happy you chose the Comfort Inn Civic Center to host you and your bridal party. Thank you for taking the time to share your wonderful experience with us. I am glad that Sarah and Michael were able to make your stay with us a pleasant one, and will be sure to pass along your kindness and appreciation to them.

We hope to see you again on your first anniversary!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2013

Stopped in here to spend the night without making prior reservation. The room we were provided was very large, with 2 double beds and a fold-out sofa...which saved us from having to get a roll-away! The room appeared to have been updated/renovated recently and was very nice.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JordanJa72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica H, Front Office Manager at Comfort Inn Civic Center, responded to this reviewResponded October 14, 2013

Thank you for reviewing your stay! I am pleased to hear you were happy with you room. We do have some fantastic accomodations, including the pull out sofas. Thank you again, and hope to see you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2013

We stayed here with a group of motorcycles that were travelling together. This hotel is in great location off the I 95. The staff were very helpful for any of our questions or needs, example we wanted to eat together as a group at the hotel and the staff allowed us to have the breakfast room as our meeting spot. The rooms were clean, lots of towels, great air conditioning an d comfortable beds. The next morning they gave us towels to dry our bikes off with before we left. I would recommend this hotel to any traveller.

Room Tip: all rooms are good from what we could tell
  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rhonda N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erica H, Front Office Manager at Comfort Inn Civic Center, responded to this reviewResponded October 14, 2013

I am very happy to hear you enjoyed your stay with us! Any thing we can do to enhance your stay, is a pleasure. We hope to have as our guest again! Thank you for taking the time to review us. Take care & ride safe!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Augusta
0.4 mi away
Best Western Plus Augusta Civic Center Inn
2.4 mi away
Homewood Suites by Hilton Augusta
2.5 mi away
Hampton Inn Augusta
Hampton Inn Augusta
#2 of 9 in Augusta
462 reviews
Show Prices
Show Prices
Show Prices
2.4 mi away
Senator Inn & Spa
Senator Inn & Spa
#5 of 9 in Augusta
803 reviews
0.2 mi away
Fairfield Inn & Suites Augusta
17.1 mi away
Best Western Plus Waterville Grand Hotel
Show Prices
Show Prices
Show Prices

Been to Comfort Inn Civic Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Civic Center

Address: 281 Civic Center Dr, Augusta, ME 04330-8033
Phone Number:
Location: United States > Maine > Augusta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Augusta
#4 Green Hotel in Augusta
#5 Business Hotel in Augusta
Price Range: $90 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Civic Center 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
The Comfort Inn(R) Civic Center is conveniently located adjacent to Interstate 95, less than a mile from the Augusta Civic Center & the Marketplace in Augusta. Summertime in Maine is the perfect time to enjoy the outdoors! Whether it's hiking, biking, rafting or just enjoying the outdoors you are sure to find it all in our area! Want to check out some Maine lakes? There are plenty of lakes and ponds nearby with opportunities for boating, fishing, swimming, or even charter fishing! The Belgrade Lakes region is just a short drive away and it is alive with fun activities for all during the summer months. In the mood for some golf? Premier golf courses are just a short drive away including Belgrade Lakes Golf Club and the Augusta Country Club. In town to visit one of the local summer camps? Camp Laurel, Camp Androscoggin, Camp Cobbossee and more are all located closeby!Located just minutes from the University of Maine Augusta, Maine State Museum, the Children's Discovery Museum, the State Capitol and the Maine State House; this hotel is a convenient choice for all travelers. The University of Maine at Augusta has beautiful walking trails that make being active easy! Capitol Park is also located a few miles down the road as well as the Viles Arboretum which boasts nature trails and educational programs for children! Enjoy our FREE Hot Breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and a choice of hot waffle flavors! Visit our ONSITE restaurant, The Ninety Nine Restaurant & Pub offering a wide variety of menu items for lunch and dinner!Our spacious guest rooms feature microwaves & fridges, LCD Flat Screen TV's, free local calls, free USA Today newspaper & free parking. Our indoor pool, hot tub & exercise room are the perfect way to start or end your day.Come visit our pet-friendly hotel today, enjoy our cozy rooms and let our friendly staff treat you in top-notch style when visiting the Augusta area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Choice Hotels, Hotels.com, Orbitz, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your Comfort Inn Civic Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Civic Hotel Augusta
Comfort Inn Augusta
Augusta Comfort Inn
Comfort Inn Civic Center Augusta, Maine

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing