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“Fantastic!”

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Hampton Inn Augusta
Ranked #1 of 9 Hotels in Augusta
Certificate of Excellence
Downeast, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic!”
Reviewed July 1, 2013

This was the nicest room we've stayed in since the Langham in Boston! We had the king size room. It was so clean and stylish. We looked forward to returning to our room each night. It was like a spa. The staff was very friendly and courteous. We don't travel to Augusta much, but we would definitely stay there again!

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Judy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gordon C, General Manager at Hampton Inn Augusta, responded to this review, August 12, 2013
Judy,
Wow! That is some high praise for our humble Hampton Inn, but I do appreciate your excitement about staying with us. We loved having you here!
Gordon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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411 reviews from our community

Traveler rating
    289
    100
    20
    1
    1
See reviews for
140
86
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127
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Raymond, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 27, 2013

This was our first time staying at a Hampton Inn Hotel and it was FABULOUS! We are a family that has done a fair share of traveling and this establishment was wonderful. Extremely satisfied. The location was great being very close to the highway exit and very private in its own rite.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Jestine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gordon C, General Manager at Hampton Inn Augusta, responded to this review, August 12, 2013
Jestine, thank you for a great review. I'm always pleased when I hear from a guest that they felt "cared about". We have very caring employees, but it's not always noticed. I hope we get the chance to see you again when you're in Maine.
Gordon
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Plaistow, New Hampshire
1 review
Reviewed June 26, 2013

We stayed 3 nights. Rooms and bathrooms were spotless and well-equipped. Breakfast was wonderful, lots of choices. And warm chocolate chip cookies in the evening! The staff really made extra effort to ensure our comfort. Thank you!

Stayed June 2013, traveled with friends
Helpful?
Thank R C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gordon C, General Manager at Hampton Inn Augusta, responded to this review, June 28, 2013
What a compliment "Treated us like a B & B", thank you!! It is nice to hear that you enjoyed the breakfast and cookies and found our rooms comfortable and "spotless". We strive to provide that personalized service for everyone. Thank you for being our guest.
Gordon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Bedford, United States
1 review
Reviewed June 25, 2013

This was a nice new place! it worked out great, Enterprise and Margareta's, all right there. As service goes Hilton tops the service received at the airlines, and car rental places. I travel lots and always receive the best service from Hilton!

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gordon C, General Manager at Hampton Inn Augusta, responded to this review, June 28, 2013
Mark,
You noticed! We do have what I think is a great location with some great businesses right here. Margaritas Restaurant has a wonderful reputation and I use Enterprise Car Rental whenever I travel, both of them are right here in the same lot. What could be more convenient?
Thank you for letting us show you great Hilton service! And thank you for reviewing us on Tripadvisor.
Gordon
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1 review
Reviewed June 24, 2013

Stayed for 3 nights .. It was the best!! Only complaint was mattresses were worn a bit unevenly .., but overall highly satisfied .. Would not hesitate to stay again .. Thsnk you staff members at Hampton inn

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gammajobee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gordon C, General Manager at Hampton Inn Augusta, responded to this review, June 28, 2013
We're very happy to hear that you enjoyed your 3 day stay with us! I'm sorry to hear that you found our beds to be uncomfortable. We have only been open one year and I was surprised by your comment, but we will look into it.
I appreciate your comments and hope we do see you again.
Thank you!
Gordon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nashville, United States
Level Contributor
3 reviews
Reviewed June 21, 2013

Skilled, friendly staff with clean and well kept facility. I can recommend this hotel without a doubt. The breakfast was very nice Too! The only drawback I noted was that the hotel was not as easy to access as I might have wished. The parking lot access was a bit unusual.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Robin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gordon C, General Manager at Hampton Inn Augusta, responded to this review, June 28, 2013
Robin,
I realize that we have an unusual entrance to the hotel and I'm glad that you were able to make your way to our hotel and see it was worth the trouble. We do have a great staff who love to help you and make your stay special, including a great hot breakfast and some of the most comfortable, clean beds in the industry.
Thanks for staying with us and for reviewing us here.
Gordon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leesburg, Virginia
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 3, 2013

We were visiting our family and needed a place close. This really fit the bill. They have just upgraded the property. Very nice and clean, beds were very comfortable. 24 hour coffees,tea and hot chocolate was wonderful as it was cold and raining.We will stay there again.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jcmmm1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gordon C, General Manager at Hampton Inn Augusta, responded to this review, June 19, 2013
I'm delighted to hear that we were able to make your visit with family comfortable and relaxing -even if the weather wasn't cooperating.

Thank you so much for your review.

Gordon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Augusta

Property: Hampton Inn Augusta
Address: 388 Western Ave, Augusta, ME 04330-6012
Phone Number:
Location: United States > Maine > Augusta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
#1 Family Hotel in Augusta
#1 Romantic Hotel in Augusta
#1 Business Hotel in Augusta
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Augusta 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
New in 2012. Margaritas' Restaurant on property. Large fitness room. Minutes to State Capitol and offices. ... more   less 
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Also Known As:
Hampton Inn Augusta Maine

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