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“Comfortable” 4 of 5 stars
Review of Hilton Garden Inn Auburn Riverwatch

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Hilton Garden Inn Auburn Riverwatch
Ranked #1 of 5 Hotels in Auburn
Certificate of Excellence
Vancouver, Canada
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Comfortable”
4 of 5 stars Reviewed November 14, 2013

The room was very nice and the bed totally comfortable. The bar area is very small but then there is always the restaurant you can sit in. The restaurant itself looked somewhat sterile so I chose to have room service. Had a decent meal but nothing to rave about.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank VancouverRod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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551 reviews from our community

Traveler rating
    315
    161
    49
    14
    12
See reviews for
141
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Nashua, New Hampshire
Level Contributor
3 reviews
5 of 5 stars Reviewed November 14, 2013

Clean, comfortable and extremely quiet. The front desk clerk (I believe the Front Office Manager) was great. She was there both at check in and at check out and always had a smile on. We stayed in the area so we did not have to travel after my Dads heart surgery. This visit ended up being pretty relaxing giving the circumstances. We liked the cucumber water and cookies at check in, it was a nice welcoming feeling. Also the room was pre-heated for us and the crib that we requested was set and ready. We sleep good, did not hear a sound! In the morning we enjoyed a full breakfast before heading back to the hospital. I would definitely recommend to anyone that has loved ones at CMMC.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank NashM0m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
1 review
5 of 5 stars Reviewed November 11, 2013

It was a lovely hotel and the staff were all helpful and pleasant. Clean rooms and pleasant atmosphere; everything you look for in a good quality hotel. The business office equipment was in great shape and I was able to print my boarding passes to save time at the airport. The bartender was fun and accomodating

  • Stayed November 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kristin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellsworth, Maine
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 9, 2013

This is a very convenient location, and a pleasant hotel with a good staff. The food is adequate, though not exciting. The room on both times I have stayed here was just fine, although I found the desk chair tippy and uncomfortable.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank hancockdem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelburne, United States
1 review
5 of 5 stars Reviewed November 5, 2013

They make you feel like family...very caring and helpful staff....all of the staff. They do "Hotel" right. The room is perfect every time and the staff is consistent ! Great place to stay and food is excellent also.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank June N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wareham, Massachusetts, United States
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 30, 2013

This was our second trip here in less than two months, the first time to visit family in the area. This time was to get away from too much medical stuff going on. this visit was much better the the first, staff was friendlier (though we did avoid the nasty ones from last time). The beds in our room were more comfortable, not too stiff. The tub did have mildew around the edge so we did not take showers. The pool was way too cold and the wobbly handle made it unsafe to get in. We did use the hot tub the first night and it was very relaxing. The only major issue was the wedding party guests who came stumbling out from the reception, completely drunk, and they were laughing at me for wearing a halloween costume. The guests should be contained within the party area or outside. The wedding guests had also taken up all the parking spaces that are closer to the front for room guests. The overall parking area is a disaster with a gate that is demolished right now.

The front desk staff was nice, but I still and always agree that if I do not have a credit card at check in there should be no problem. I always prepay the reservation, and I offered to put down cash for incidentals. I worked for Disney World Resorts for over 7 years, and know that almost all systems can block out room charging priviledges. But that is a professional perspective.

Personally however, I can't wait to come back very soon. I was just diagnosed with terminal cancer with limited time left, so I just want to get back again before I no longer can. Thank all of your staff for making this stay excellent, and hope we can make the next and maybe last on really special. Thanks!

PS..Inhouse soa services would be a great addition to your roster

Room Tip: Rooms on the front have less train noise, I think
See more room tips
  • Stayed October 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Heidi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, Vermont
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed October 30, 2013

Very basic hotel. Furnishings tired and staff lack-luster, but about what we expected. The whole place could have been cleaner and more up-to-date. Staff could have been more engaged. (Everyone working there just kind of looked oppressed.) Bed quilt was grimy and stained.

Ours was a quick trip - just overnight - so we didn't find it much of a problem. Not a bargain by any means. I am a Hilton Honors member so we had free wifi. But they really should just make it free for everyone.

Room Tip: If you are a Hilton Honors member, be sure to ask what perks you are entitled to. They will not tell...
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  • Stayed October 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank TravelGuideReader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Auburn Riverwatch

Property: Hilton Garden Inn Auburn Riverwatch
Address: 14 Great Falls Plz, Auburn, ME 04210-5915
Phone Number:
Location: United States > Maine > Auburn
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Auburn
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Auburn Riverwatch 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Hilton Garden Inn Auburn Riverwatch Hotel Auburn
Hilton Auburn
Auburn Hilton
Hilton Garden Inn Auburn Riverwatch Maine

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