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Baymont Inn & Suites Alexandria
Ranked #17 of 24 Hotels in Alexandria
LENEXA
1 review
“Excellent”
5 of 5 bubbles Reviewed September 30, 2012

Southern Hospitality!! GREAT staff!! Clean rooms!! Loved the super airconditioner!! Was able to set it at 60 and it made for a perfect cold nights sleep! Thank you.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Michele T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherry K, General Manager at Baymont Inn & Suites Alexandria, responded to this review, October 1, 2012
We are so very pleased you enjoyed your stay at our hotel! Thank you for taking the time to review us. We hope to see you again the next time you are in our area!

Sherry Karsten-Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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284 reviews from our community

Traveler rating
    53
    75
    59
    47
    50
See reviews for
91
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111
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Any
English first
Fort Polk, Louisiana, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed September 21, 2012

Overall the room was ok, but the towels were harsh, the bathroom had that fabric shower curtain that tries to cling to your body when you get too close to it, and the carpet is greasy so forget about walking around in socks or bare feet. Also there's no microwave so i can't reheat my leftover pizza.

Room Tip: All of the different areas of the hotel are pretty quiet.
See more room tips
  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tony W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed September 20, 2012

i stayed here with my friend on a business trip,the first room we got had a smell of mold and you could actully see the mold in the picture frame by the desk,went down to let front desk know about it we got our room changed but the excuse we got was that they had problems from hurricane isac come on that was so last month.the oter room smelled better then at night when it was time for bed i pulled my sheets out and there is a spider on the bed not a liitle one it was about a coin dollar size,called front desk and we were told we can get fresh sheets,i was thinking paying $100 plus who is going to make the beds?stayed in the room after making own bed,breakfast was ok bread was cheap,bannans were green.next day after we got back from work no towells in room,went down again to get towells,this was getting to be annoying if you know what i mean,at time of check out let the desk person know about it but looked like she had her own issue and did not even care,asked for a manager and was told "i am one of the managers"and we will see that does not happen! i know it is not going to happen becausse we will never stay here again.spend your hard earned money to see for yourself.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank david h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherry K, General Manager at Baymont Inn & Suites Alexandria, responded to this review, September 22, 2012
I would like to apologize for the experiences you encountered while staying at our hotel. I will not try to make excuses, however; we did, in fact have some terrible humidity problems during Hurricane Isaac which did cause a lot of mold problems. We have addressed the problems in all of the rooms since your stay and the rooms are now back up to par. Once again, my deepest apologies.

Sherry Karsten-Williams
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Alexandria hotels

DESOTO
2 reviews
4 of 5 bubbles Reviewed September 20, 2012

I read the reviews before booking, but needed a room so took my chances. Found out that the rooms were great, beds soft, lien clean..room smelled ok. Service was good and the sleep quality was good, no noise...I expect to stay again when in this location again!

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank THURMAN T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherry K, General Manager at Baymont Inn & Suites Alexandria, responded to this review, September 21, 2012
Thank you for your review of our hotel! We are very glad you were pleased with your stay. We very much look forward to seeing you on your next visit. Please let us know if we can assist you in any way!

Sherry Karsten-Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CARTHAGE
1 review
4 of 5 bubbles Reviewed September 20, 2012

The room was clean, beds comfortable, A/C worked great. However, the bathtub had black mold around the handicap bar and other places in the tub surround. There is a bulge in the ceiling to the left of the air conditioner, over the "closet."

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank FADRA T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherry K, General Manager at Baymont Inn & Suites Alexandria, responded to this review, September 21, 2012
Thank you for you for taking the time to review our hotel! We appreciate your comments as it helps us to know areas that we need to improve upon to make us a better property. I apologize for the mold problem you encountered in your room. During and after Hurricane Isaac, we were subject to an unusually high humidity problem which in turn caused a few problems with our rooms. We have been working diligently to correct these problems. In a hotel as large as ours, it does take time to address each of the 171 rooms. However; we are now 90% finished and will not stop until we are at 100%. We hope the next time you are in our area, you will return so you can see the results for yourself. Please let me know if I can be of assistance to you in the future!

Sherry Karsten-Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BIRMINGHAM
2 reviews
1 of 5 bubbles Reviewed September 16, 2012

Front desk staff nice, but room is humid and moldy... Not one of the best wyndam hotel stays ive had

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank KEVIN J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherry K, General Manager at Baymont Inn & Suites Alexandria, responded to this review, September 18, 2012
I am so very sorry for the problems you experienced during your stay. I wanted to let you know that during and right after Hurricane Isaac, we did, in fact experience some humidity, moisture, and mold problems due to weather conditions. We worked diligently and have now corrected the problems. We appreciate your review, as it helps us to make us a better property. Please feel free to contact me if I can ever be of assistance to you.

Sherry Karsten-Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed September 11, 2012

The hotel was difficult to find because the sign is relatively small and at an angle that is not easily noticed coming off the freeway. Directions would have been easier if they had been associated with the neighboring convention center. The shower is absolutely fantastic with its multiple spray options.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherry K, General Manager at Baymont Inn & Suites Alexandria, responded to this review, September 13, 2012
We appreciate you taking the time out to review our hotel. I'm sorry you had a little bit of difficulty finding us. We do realize we are kind of "tucked away" a little, however; we are very glad you found us! I will certainly remind our front desk staff to use the Sai Convention Center (located right next door to us and part of our facility) as a reference point when giving directions. We hope to see you again soon!

Sherry Karsten-Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Alexandria

Property: Baymont Inn & Suites Alexandria
Address: 2301 N MacArthur Dr, Alexandria, LA 71303-4220 (Formerly Sai Hotel & Convention by Magnuson-Alexandria)
Phone Number:
Location: United States > Louisiana > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 24 Hotels in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Alexandria 2.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Baymont Inn And Suites Alexandria Hotel Alexandria
Baymont Inn Alexandria
Alexandria Baymont Inn

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