This motel is in dire need of help.
* Uncaring and poorly trained front desk staff, lacking in courtesy and empathy.
* Poor maintenance throughout. Examples: (1) 2 out of 3 ice machines do not work (in 90 degree heat of summer). Front desk “manager on duty” does not have a clue which machines work, and which do not … and apparently does not care. I had to check all machines myself until I found one that worked … the farthest one from my room. (2) Card-key lock and mechanical latch on my guest room door does not work properly & smoothly. A hotel maint person had to show me the “trick” to get into my room … you have to “pull” the door a certain way while turning the handle … then push in to open. I never would have figured out this “trick” on my own. I had to call the front desk staff while standing in the heat … and the maint person showed up about 5-6 minutes later.
* Excellent breakfast … much more in the way of hot & cold items than “continental breakfast” advertised.
* Comfortable bed
This is clearly an older motel … much in need of TLC maintenance. A properly trained and courteous hotel staff would help greatly. The business card of the motel GM -- available at the front desk -- contained the main hotel phone number but not the GM’s email address, as many more caring motels have available.
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- Also Known As:
- Alexandria Ramada