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Hampton Inn & Suites Alexandria
Ranked #1 of 24 Hotels in Alexandria
Certificate of Excellence
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Hotel”
Reviewed February 2, 2014

Managed to stay at the Hampton Alexandria during the snow ice storm in late Jan. The Hotel staff was very helpful during the snow in helping us find places to eat close by and routes to our destinations each day as I 49 was shut down. Excellent Hotel.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank 692ckr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at Hampton Inn & Suites Alexandria, responded to this review, February 7, 2014
On behalf of the staff and management of the Hampton Inn & Suites Alexandria, LA, I want to thank you for choosing to stay with us. There are many options for you when choosing a hotel and we are honored you chose us and we appreciate your kind words.

We look forward to seeing you on your next trip to Alexandria.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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416 reviews from our community

Traveler rating
    248
    94
    38
    26
    10
See reviews for
123
53
24
189
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Indianpolis, United States
1 review
Reviewed January 28, 2014

Very nice and well maintained hotel. Staff is very courteous, friendly and efficient. I stay here every year and will continue to do so. May be just a touch pricey - but that is driven by the competition for rooms during the week I am in Alexandria.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Curtiss W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at Hampton Inn & Suites Alexandria, responded to this review, January 30, 2014
On behalf of the staff and management of the Hampton Inn & Suites Alexandria, LA, I want to thank you for choosing to stay with us. There are many options for you when choosing a hotel and we are honored you chose us and we appreciate your kind words.


We welcome feedback from our guests, whether it is positive or it is constructive criticism. Please rest assure that your issue with the tub has been addressed and we are taking the necessary action to correct the issues you experienced.

Again thank your kind words. We look forward to seeing you on your next trip to Alexandria.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 23, 2014

Upon arrival to this hotel the front desk staff was very friendly and courteous (definite a plus). The hotel was in good condition. Our room was nice and the bed was very comfortable. My only problem was the shower floor looked dirty. Didn't eat the breakfast so I can not comment on that. I like that they have coffee, hot chocolate and tea available for you 24 hours ( I really needed that hot tea). There is a Cracker Barrell in walking distance from hotel (didn't eat there). We did go to Eddie's barbeque which is also in walking distance at the Texaco and it was good. I would definitely stay here again.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Only1Tonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at Hampton Inn & Suites Alexandria, responded to this review, February 7, 2014
On behalf of the staff and management of the Hampton Inn & Suites Alexandria, LA, I want to thank you for choosing to stay with us. There are many options for you when choosing a hotel and we are honored you chose us and we appreciate your kind words.

We welcome feedback from our guests, whether it is positive or it is constructive criticism. Please rest assure that your issue with the tub has been addressed and we are taking the necessary action to correct the issues you experienced.

Again thank your kind words. We look forward to seeing you on your next trip to Alexandria.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
GILBERTSVILLE
Level Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed January 19, 2014

I have stayed in this hotel before but they must have gone through a management change. The people I found short with me and seemed to be a nuisance to them instead of a diamond member. There was no acknowledgement of my status. The big thing is little or not care was taken in the servicing of my room. Two nights my bed was not made. I was not happy about that. They have a complimentary breakfast and most Hampton s it is fine but here the eggs were cold and tough, the oatmeal soup. I will consider a different place the next time I am in the area.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank 781JOHNB_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at Hampton Inn & Suites Alexandria, responded to this review, January 21, 2014
On behalf of the staff and management of the Hampton Inn & Suites Alexandria, LA, I apologize for the inconvenience you experienced during your stay with us in Alexandria. It is our goal to meet and exceed the expectations of our guest. We failed to meet this goal during your stay and for that we are sorry.

We welcome feedback from our guests so we can correct any problems they may have experienced and so we may continually strive to improve our service and product. I am surprised in reference to your complaints. It is not customary for us to get such complaints. Please rest assured that your complaints have been addressed and we are taking the necessary action to correct the issues you experienced.

Please accept our apology and please feel free to contact me to discuss this further. Our goal is to make you happy and would appreciate the opportunity to do so. You can reach me at 318-445-4449.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Powder Springs, Georgia
1 review
Reviewed January 16, 2014

Of my Hotel stays in alexandria Hampton Inn is the best. The front desk staff is courtesy and I would recommend without acception. The breakfast is suitable for a buffet and next time Im there I will try the fitness area.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Virginia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at Hampton Inn & Suites Alexandria, responded to this review, January 19, 2014
On behalf of the staff and management of the Hampton Inn & Suites Alexandria, LA, I want to thank you for your kind words about our Hampton Inn. It is our goal to meet and exceed the expectations of our guest. We are glad you enjoyed your stay and the breakfast and I am sure you will enjoy the exercise room on your next visit..

Thank you again for your kind words and we look forward to seeing you again in Alexandria.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Littleton, Mass., United States
1 review
Reviewed January 8, 2014

This is the choice for hotel in Alexandria if you want easy access to the airport and city. Staff was incredibly pleasant and the quality of the accommodations is a huge value. No need to look further or take a chance on an unknown.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank John M K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at Hampton Inn & Suites Alexandria, responded to this review, January 10, 2014
On behalf of the staff and management of the Hampton Inn & Suites Alexandria, LA, I want to thank you for your kind words about our Hampton Inn. It is our goal to meet and exceed the expectations of our guest.

We welcome feedback from our guests whether they are complimenting us or giving us constructive feedback. We are thrilled that you enjoyed your stay.

Thank you again for your kind words and we look forward to seeing you again in Alexandria.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Level Contributor
1 review
Reviewed January 7, 2014

We have been driving for 13 hours. We wanted to find a place to sleep before the midnight hour. We arrived shortly after 11pm. Front desk was very nice and short to the point of getting us checked in cause she knew I was about to fall asleep at the counter. Our room was very nice and pleasant. During the night, I woke up to use the bathroom. When I went back to sleep and covered myself under the blankets and duvet, I started smelling perfume. I threw off the duvet and went back to sleep. Somehow, I must have recovered myself with the duvet and woke up again because of the perfume smell on the duvet. I was too cold to completely have it away from so I just piled the pillows on top of me to keep me warm. I continued to sleep. After I woke up for the morning, I went to the other queen bed to smell the duvet where my kids slept. No smell on their duvet. I noticed that their was a post it note on the head boards about Hampton Inn assuring the duvets are clean. I did not mention the perfume smell to the staff. My husband noticed the distinct smell after I mentioned it to compare between the 2 duvets. The bathroom was clean but the ceiling of the bathroom shower had very, big black spots and streaks of mold. Everything else was great. We were in the room just to sleep and we ate a very nice breakfast. We were back on the road.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank mmcan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at Hampton Inn & Suites Alexandria, responded to this review, January 10, 2014
On behalf of the staff and management of the Hampton Inn & Suites Alexandria, LA, I want to thank you for your kind words about our Hampton Inn. It is our goal to meet and exceed the expectations of our guest.

We welcome feedback from our guests whether they are complimenting us or giving us constructive feedback. I am surprised in reference to your complaints about the duvet and the bathroom ceiling. It is not customary for us to get such complaints. Please rest assured that your complaints have been addressed and we are taking the necessary action to correct the issues you experienced.

Thank you again for your kind words and we look forward to seeing you again in Alexandria.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Alexandria

Property: Hampton Inn & Suites Alexandria
Address: 6124 West Calhoun Drive, Alexandria, LA 71303
Phone Number:
Location: United States > Louisiana > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 24 Hotels in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Alexandria 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Hampton Inn And Suites Alexandria
Hampton Inn & Suites Alexandria Hotel Alexandria
Alexandria Hampton Inn
Hampton Inn Alexandria

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