I have to be in Alexandria twice a year and I'm trying different hotels. I won't go back to this one.
Let me tell you the positives first: the staff are wonderful. Friendly, helpful, etc. They have one of the larger pools I've ever seen at a hotel. You can actually swim laps in it (though you have to work around the rope across the middle). Loved that.
That's it for the good stuff. My non-smoking room smelled musty and faintly of smoke. I don't think anyone has smoked in there in a while. I suspect they haven't changed the carpet from when it was a smoking room and I'm willing to bet that carpet is at least 20 years old.
No alarm clock. One chair, though another one magically appeared on Saturday while I was out. Not sure what that was about.
The tub drained incredibly slowly. In fact, it couldn't keep up while I took my shower. At the end of a 10-minute shower I had water over my ankles. When I left the room 20 minutes later, it was still draining. I thought maybe the drain wasn't open. It was completely unscrewed, I presume by the previous guest.
The toilet ran, quietly but perpetually, the whole time I was there.
The towels were old and looked like they had been laundered but there were shadows/spots of old soiling that would no longer come out. Same with the bath mat.
The "chain" for the door (not an actual chain, one of those solid metal things that have replaced chains) was broken. The metal, about 1/4 inch thick, looked like it had been sawed through. I discovered this when I went to bed the first night. I didn't feel like waiting up for maintenance so I mentioned it the next morning and they did replace it that day.
The sinks were not completely wiped clean by housekeeping. It looked like someone -- housekeeping or the previous guest -- had poured coffee in the sink and had just splashed water on it to get it out. It needed to be wiped out.
There were two toilet paper rolls. One was empty. I only need one but, um, if there are two shouldn't there be toilet paper on both of them???
The internet was slow to connect (10-15 minutes?) but worked well after that. The breakfast was fairly standard.
I don't think it's the staff. I think it's the owners. I think they're cheap. They own the Ramada next door, which is tired rather than shabby (a 1/2 step up). I'll keep looking in Alexandria for my fave hotel. This isn't even close
- Also Known As:
- Super Eight Alexandria
- Alexandria Super 8
- Alexandria Super Eight