We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best hotel in Alexandria”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Courtyard Alexandria
Ranked #10 of 24 Hotels in Alexandria
Certificate of Excellence
Metairie, Louisiana
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Best hotel in Alexandria”
Reviewed February 18, 2013

I really liked how close the hotel was to several restaurants and the mall. However, my favorite aspect of the hotel was how helpful Elaine was at the front desk. I requested a room on the upper floor away from the elevator and she helped me out with my request. Next time I am in Alexandria this is where I would stay again.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martha422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

120 reviews from our community

Traveler rating
    52
    40
    16
    6
    6
See reviews for
28
14
9
51
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Santa Rosa Beach, Florida
Level Contributor
87 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed February 11, 2013

The Courtyard Marriott is the only hotel you can stay at in the shopping district of Alexandria. Like all Courtyard Marriott's the standard is very good, although expensive considering the location.
There are a few chain restaurants in the area - not within walking distance.
They do offer some light snacks etc. and a few bar items. (pricey for what you get)
Great place for having business meetings.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LEILANE V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler, Texas
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 21, 2013

This new Courtayrd was excellent. It was clean, new and had a new room layout that was great. The color scheme was really nice as was the rest of the hotel.

If you want a safe bet stay here. Nothing wrong with our stay.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EFfromTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 18, 2012 via mobile

We stayed for one night and the hotel was exactly what we needed. Seemed much nicer than other hotels in the area. Very close to several restaurants and easy to find off I-49. Unfortunately breakfast wasnt free and we went elsewhere to eat.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bunk1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 25, 2012

The hotel itself was nice and the Starbucks, convenient, but they are thieves! Our room was cleaned and my diamond necklace was stolen out of the bathroom. I know, shame on me for leaving it in there, but that is ridiculous! I called the management and they said the could ask but that was it. I told them the time and room so they could've looked who cleaned it and handled it, but they said they just can't accuse anyone of anything. The attitude they gave when I asked for help was one clearly of carelessness. I will NEVER stay there again. In fact, I have reservations about staying at any courtyard Marriott if that is the caliber of people they hire.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sarahkatherin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Courtyard Alexandria, responded to this review, October 29, 2012
SarahKatherin,

Thank you for staying with us and for your review. While we’re glad you enjoyed your guest room and the Starbucks Coffee at our Bistro, we are terribly sorry to hear about the incident regarding your necklace. We apologize for the service you received in April and would like you to know that we are committed to providing excellent and caring service to all of our guests. We would like to further discuss this issue if you so desire and ask that you contact either David Slinin or Robert Lewan at 318-445-2415. We apologize once again and look forward to hearing from you.

David Slinin
Assistant General Manager
Courtyard by Marriott Alexandria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
174 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed September 26, 2012 via mobile

My colleagues and I been staying here just about every week for almost 2 years. The place is welcoming, the rooms always clean and the staff friendly and helpful. The Bistro service is cheerful and a little haphazard at times.

My only complaint is that they have a turbo oven in the Bistro area, which is part of the lobby. There's no extractor fan, so the stench of what might be burnt wax paper pervades the lobby and often wafts up to the rooms. I have commented on this both directly to the management and also via Marriott surveys, but it persists... It's a shame because otherwise, there's really nothing to fault the place.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ibcgg1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
182 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed August 26, 2012

Very helpful staff and friendly housekeeper too! Beds were comfortable, very clean room. Complimentary coffee downstairs in the morning.. I just wish there was a complimentary breakfast available after paying $149 a night. I don't know why it's so high in Louisiana when the same hotel is around $110 in the Woodlands Texas... All in all.... it's probably the best hotel in the area.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Junebug15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Alexandria hotels
1.6 mi away
Fairfield Inn & Suites Alexandria
5.9 mi away
Comfort Suites Alexandria
Comfort Suites Alexandria
#4 of 24 in Alexandria
334 reviews
6.2 mi away
Hampton Inn & Suites Alexandria
Show Prices
Show Prices
Show Prices
0.1 mi away
Home2 Suites by Hilton Alexandria
0.1 mi away
TownePlace Suites Alexandria
TownePlace Suites Alexandria
#7 of 24 in Alexandria
37 reviews
2.9 mi away
Holiday Inn Alexandria Downtown
Show Prices
Show Prices
Show Prices

Been to Courtyard Alexandria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Alexandria

Property: Courtyard Alexandria
Address: 3830 Alexandria Mall Dr, Alexandria, LA 71301-3601 (Formerly Courtyard by Marriott Alexandria)
Phone Number:
Location: United States > Louisiana > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 24 Hotels in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Alexandria 3*
Number of rooms: 96
Official Description (provided by the hotel):
If you're looking for hotels in Alexandria, LA, you'll love the stylish new Courtyard Alexandria. Our Louisiana hotel is next to Alexandria Mall and minutes from LSU-Alexandria. We're also close to Proctor & Gamble, Christus St. Frances Cabrini Hospital, and CLECO, as well as attractions like the Alexandria Zoo, England Airpark, and Riverfront Center. Our hotel features free Wi-Fi and high-speed wired Internet access, plush bedding, ergonomic work spaces, 32" flat-screen TVs, and mini-refrigerators in every room and suite. Our modern, open lobby boasts a meeting space, business library, and 52" GoBoard touch-screen TV. The Bistro offers delicious breakfasts and dinners, as well as beverages from Starbucks and our full bar. Eat. Drink. Connect. Burn calories in the fitness room or simply relax in our sparkling pool. Planning an event? Let us know - our largest space hosts up to 40. Our Courtyard hotel by Marriott offers style and service that few Alexandria, LA hotels can match - so make a reservation today! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Marriott, Hotwire, Expedia, Booking.com, Travelocity, Priceline, Hotel.de and HotelQuickly so you can book your Courtyard Alexandria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing